5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

CoStar Real Estate Manager

Gen-Y and younger will have no problem learning how to use CoStar but its not very intuitive for the older generations (they have to hunt and peck for what they are looking for and have no idea how to manipulate the reporting features)
Amanda Kraft | TrustRadius Reviewer

OneSite Leasing and Rents

OneSite Leasing and Rents is great for a decent-sized portfolio for all property management industries. While I currently use it for the Student Housing sector, I could see it doing the same functions in a Conventional and/or Senior space. I would not say OneSite is suitable for small property management businesses.
Erin Shay | TrustRadius Reviewer

Pros

CoStar Real Estate Manager

  • For my role within the company, I find CoStars database of historical information very helpful. Previous users, owners, financing lien holders, tax information and county data are things I look for on a daily basis.
Amanda Kraft | TrustRadius Reviewer

OneSite Leasing and Rents

  • The reports OneSite complies are extremely helpful.
  • Online leasing - OneSite provides a smooth application process that is easy to use on a user and admin front.
Erin Shay | TrustRadius Reviewer

Cons

CoStar Real Estate Manager

  • In our market (Portland, OR), not enough users implement the tools that could make CoStar so much better. For example, I specialize in medical but brokers and owners don't take the time to mark medical as an approved use in their buildings so I have to search much longer and cross-reference the data by contacting the brokers directly.
  • I find it really annoying that when I download documents CoStar doesn't use smart technology to automatically name my files. It is especially irritating since every piece of marketing we post to CoStar has a relevant file name yet when we download the same file we have to rename it.
Amanda Kraft | TrustRadius Reviewer

OneSite Leasing and Rents

  • Limited accessibility - Various functions are only available through Internet Explorer.
  • Reporting errors - Lately OneSite has experienced several errors within their reporting that have taken a decent amount of time to where it is affected business operations.
  • Customer service - OneSite's general customer service line could use some overall improvement in the process it takes to resolve routine issues.
Erin Shay | TrustRadius Reviewer

Support Rating

CoStar Real Estate Manager

No score
No answers yet
No answers on this topic

OneSite Leasing and Rents

OneSite Leasing and Rents 6.0
Based on 1 answer
The support could use several improvements overall. Often times the agents you are speaking to go through a really slow and tedious troubleshooting process and when you attempt to explain what you've already tried, they still insist you begin at the beginning. The support you get doesn't always match the problem you are trying to solve and they have no online chat option available which is difficult when trying to resolve an issue and not having the time to spend on hold on the phone.
Erin Shay | TrustRadius Reviewer

Alternatives Considered

CoStar Real Estate Manager

One of our landlords requested we try VTS but we didn't continue because it was such a small portfolio it too more time to update the database than we wanted to spend
Amanda Kraft | TrustRadius Reviewer

OneSite Leasing and Rents

I have only ever used a company made software and Yardi (for a short time). So I'm not too familiar with other software applications. However, in my experience, they all seem to operate very similarly. Most of the reporting and basic functions need to be universal for daily operations. Outside of that, I feel each has an equal amount of pros and cons to their software.
Erin Shay | TrustRadius Reviewer

Return on Investment

CoStar Real Estate Manager

  • Since CoStar has linked with LoopNet we have had fewer bad data calls. By which I mean old data from LoopNet that was available to the general public is now more regularly updated through CoStar so we have less confusion with our clients.
Amanda Kraft | TrustRadius Reviewer

OneSite Leasing and Rents

No answers on this topic

Pricing Details

CoStar Real Estate Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneSite Leasing and Rents

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison