CoStar Real Estate Manager vs. OneSite Leasing and Rents

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CoStar Real Estate Manager
Score 6.7 out of 10
N/A
CoStar offers a platform for real estate management needs.N/A
OneSite Leasing and Rents
Score 8.0 out of 10
N/A
RealPage, headquartered in Richardson, offers OneSite Leasing and Rents, the company's end-to-end property management solution which is fully customizable with a suite of modules available supporting accounting and budgeting, facilities management, document management, employee LMS, and other features.N/A
Pricing
CoStar Real Estate ManagerOneSite Leasing and Rents
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CoStar Real Estate ManagerOneSite Leasing and Rents
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CoStar Real Estate ManagerOneSite Leasing and Rents
Top Pros
Top Cons
Best Alternatives
CoStar Real Estate ManagerOneSite Leasing and Rents
Small Businesses
Dotloop
Dotloop
Score 9.5 out of 10
Dotloop
Dotloop
Score 9.5 out of 10
Medium-sized Companies
Condo Control
Condo Control
Score 9.0 out of 10
Condo Control
Condo Control
Score 9.0 out of 10
Enterprises
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CoStar Real Estate ManagerOneSite Leasing and Rents
Likelihood to Recommend
1.0
(2 ratings)
5.0
(2 ratings)
Support Rating
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
CoStar Real Estate ManagerOneSite Leasing and Rents
Likelihood to Recommend
CoStar Group
Gen-Y and younger will have no problem learning how to use CoStar but its not very intuitive for the older generations (they have to hunt and peck for what they are looking for and have no idea how to manipulate the reporting features)
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RealPage
OneSite Leasing and Rents is great for a decent-sized portfolio for all property management industries. While I currently use it for the Student Housing sector, I could see it doing the same functions in a Conventional and/or Senior space. I would not say OneSite is suitable for small property management businesses.
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Pros
CoStar Group
  • Nothing
  • Charging my card
  • Nothing
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RealPage
  • Keeps accurate records.
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Cons
CoStar Group
  • In our market (Portland, OR), not enough users implement the tools that could make CoStar so much better. For example, I specialize in medical but brokers and owners don't take the time to mark medical as an approved use in their buildings so I have to search much longer and cross-reference the data by contacting the brokers directly.
  • I find it really annoying that when I download documents CoStar doesn't use smart technology to automatically name my files. It is especially irritating since every piece of marketing we post to CoStar has a relevant file name yet when we download the same file we have to rename it.
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RealPage
  • Limited accessibility - Various functions are only available through Internet Explorer.
  • Reporting errors - Lately OneSite has experienced several errors within their reporting that have taken a decent amount of time to where it is affected business operations.
  • Customer service - OneSite's general customer service line could use some overall improvement in the process it takes to resolve routine issues.
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Support Rating
CoStar Group
No answers on this topic
RealPage
The support could use several improvements overall. Often times the agents you are speaking to go through a really slow and tedious troubleshooting process and when you attempt to explain what you've already tried, they still insist you begin at the beginning. The support you get doesn't always match the problem you are trying to solve and they have no online chat option available which is difficult when trying to resolve an issue and not having the time to spend on hold on the phone.
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Alternatives Considered
CoStar Group
There is literally not one good thing that I can say about CoStar. They charge my card $450/month because I signed a one-year contract. They provide very little data and properties and most of the time it is inaccurate. Their customer service is atrocious. They overpromise, underdeliver. STAY away from using Costar!
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RealPage
I have only ever used a company made software and Yardi (for a short time). So I'm not too familiar with other software applications. However, in my experience, they all seem to operate very similarly. Most of the reporting and basic functions need to be universal for daily operations. Outside of that, I feel each has an equal amount of pros and cons to their software.
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Return on Investment
CoStar Group
  • Since CoStar has linked with LoopNet we have had fewer bad data calls. By which I mean old data from LoopNet that was available to the general public is now more regularly updated through CoStar so we have less confusion with our clients.
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RealPage
  • Increased efficiency
  • Difficult to learn for some
  • Increased costs: They charge per unit per month for absolutely everything.
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ScreenShots