CoStar Real Estate Manager vs. Qualia

Gen-Y and younger will have no problem learning how to use CoStar but its not very intuitive for the older generations (they have to hunt and peck for what they are looking for and have no idea how to manipulate the reporting features)

Incentivized

Qualia doesn't "lose" data when you go from screen to screen as other programs do. It is very easy to set up a transaction.

Incentivized

• Nothing
• Charging my card
• Nothing

• Data entry
• Document prepration
• Ease of amending information
• Intuitive

Incentivized

• In our market (Portland, OR), not enough users implement the tools that could make CoStar so much better. For example, I specialize in medical but brokers and owners don't take the time to mark medical as an approved use in their buildings so I have to search much longer and cross-reference the data by contacting the brokers directly.
• I find it really annoying that when I download documents CoStar doesn't use smart technology to automatically name my files. It is especially irritating since every piece of marketing we post to CoStar has a relevant file name yet when we download the same file we have to rename it.

Incentivized

• A few areas are a little difficult to change on the settlement statements and so we have to go in manually and make those changes.

Incentivized

Whenever we contact customer service, we get a very prompt and complete response

Incentivized

There is literally not one good thing that I can say about CoStar. They charge my card $450/month because I signed a one-year contract. They provide very little data and properties and most of the time it is inaccurate. Their customer service is atrocious. They overpromise, underdeliver. STAY away from using Costar!

We have used e-closing and, a long time ago, ABC. Qualia is easier for data entry and doesn't lose data if you forget to hit "save." It is very intuitive.

Incentivized

• Since CoStar has linked with LoopNet we have had fewer bad data calls. By which I mean old data from LoopNet that was available to the general public is now more regularly updated through CoStar so we have less confusion with our clients.

Incentivized

• Very positive ROI as the program is inexpensive and really enhances productivity.

Incentivized