What users are saying about
29 Ratings
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Score 5.2 out of 100
18 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Deltek Costpoint

Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.
Eric Krantz | TrustRadius Reviewer

FinancialForce PSA

PSA is great at capturing all the data you would need to accurately track and report on consulting projects. It captures project financials, calculates projected GM%, and (among others) allows for hourly tracking of employees, which breaks it up between billable and non-billable for utilization tracking to accurately understand costs. However, the user interface is tough to learn, and the stability of the data reporting functions is questionable. This tool would be great for smaller consulting shops that fit the standard contracting mold. If your business is fairly straightforward without a lot of shades of gray, you shouldn't have much trouble with the tool. However, if your business practices have a lot of exceptions based on clients, then you'll have a tall administrative task on your hands.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Deltek Costpoint
9.8
FinancialForce PSA
Pay calculation
Deltek Costpoint
10.0
FinancialForce PSA
Benefit plan administration
Deltek Costpoint
9.9
FinancialForce PSA
Direct deposit files
Deltek Costpoint
10.0
FinancialForce PSA
Salary revision and increment management
Deltek Costpoint
9.0
FinancialForce PSA
Reimbursement management
Deltek Costpoint
9.9
FinancialForce PSA

Customization

Deltek Costpoint
8.9
FinancialForce PSA
API for custom integration
Deltek Costpoint
8.9
FinancialForce PSA
Plug-ins
Deltek Costpoint
8.9
FinancialForce PSA

Security

Deltek Costpoint
9.2
FinancialForce PSA
Single sign-on capability
Deltek Costpoint
9.9
FinancialForce PSA
Role-based user permissions
Deltek Costpoint
8.5
FinancialForce PSA

Reporting & Analytics

Deltek Costpoint
4.9
FinancialForce PSA
Dashboards
Deltek Costpoint
4.6
FinancialForce PSA
Standard reports
Deltek Costpoint
6.0
FinancialForce PSA
Custom reports
Deltek Costpoint
4.0
FinancialForce PSA

General Ledger and Configurable Accounting

Deltek Costpoint
9.1
FinancialForce PSA
Accounts payable
Deltek Costpoint
9.9
FinancialForce PSA
Accounts receivable
Deltek Costpoint
9.9
FinancialForce PSA
Global Financial Support
Deltek Costpoint
9.9
FinancialForce PSA
Primary and Secondary Ledgers
Deltek Costpoint
10.0
FinancialForce PSA
Intercompany Accounting
Deltek Costpoint
9.9
FinancialForce PSA
Localizations
Deltek Costpoint
9.5
FinancialForce PSA
Journals and Reconciliations
Deltek Costpoint
8.0
FinancialForce PSA
Enterprise Accounting
Deltek Costpoint
7.5
FinancialForce PSA
Configurable Accounting
Deltek Costpoint
7.5
FinancialForce PSA
Centralized Rules Framework
Deltek Costpoint
9.0
FinancialForce PSA
Standardized Processes
Deltek Costpoint
9.5
FinancialForce PSA

Inventory Management

Deltek Costpoint
9.0
FinancialForce PSA
Inventory tracking
Deltek Costpoint
10.0
FinancialForce PSA
Automatic reordering
Deltek Costpoint
7.0
FinancialForce PSA
Location management
Deltek Costpoint
8.9
FinancialForce PSA
Manufacturing module
Deltek Costpoint
10.0
FinancialForce PSA

Order Management

Deltek Costpoint
9.6
FinancialForce PSA
Pricing
Deltek Costpoint
9.9
FinancialForce PSA
Order entry
Deltek Costpoint
10.0
FinancialForce PSA
Credit card processing
Deltek Costpoint
7.5
FinancialForce PSA
Cost of goods sold
Deltek Costpoint
9.9
FinancialForce PSA
Order Orchestration
Deltek Costpoint
9.9
FinancialForce PSA
End-to-end order visibility
Deltek Costpoint
9.9
FinancialForce PSA
Order exception Resolution
Deltek Costpoint
10.0
FinancialForce PSA

Subledger and Financial Process

Deltek Costpoint
8.9
FinancialForce PSA
Automated Invoice Processing
Deltek Costpoint
9.9
FinancialForce PSA
Shared Services Payments
Deltek Costpoint
8.0
FinancialForce PSA
Billings Management
Deltek Costpoint
8.0
FinancialForce PSA
Customer Receipt Applications
Deltek Costpoint
7.1
FinancialForce PSA
Customer Collections
Deltek Costpoint
9.0
FinancialForce PSA
Revenue Recognition
Deltek Costpoint
9.9
FinancialForce PSA
Cash Management
Deltek Costpoint
9.9
FinancialForce PSA
Asset Management
Deltek Costpoint
7.0
FinancialForce PSA
Travel & Expense Management
Deltek Costpoint
9.0
FinancialForce PSA
Budgetary Control & Encumbrance Accounting
Deltek Costpoint
9.0
FinancialForce PSA
Period Close
Deltek Costpoint
9.9
FinancialForce PSA
Transactions Tax
Deltek Costpoint
9.9
FinancialForce PSA
Subledger Reconciliations
Deltek Costpoint
9.9
FinancialForce PSA
3rd Party Accounting Systems
Deltek Costpoint
8.5
FinancialForce PSA

Project Financial Management

Deltek Costpoint
10.0
FinancialForce PSA
Budgeting and Forecasting
Deltek Costpoint
10.0
FinancialForce PSA
Project Costing
Deltek Costpoint
10.0
FinancialForce PSA
Cost Capture
Deltek Costpoint
10.0
FinancialForce PSA
Capital Project Management
Deltek Costpoint
10.0
FinancialForce PSA
Customer Invoicing
Deltek Costpoint
10.0
FinancialForce PSA
Customer Contract Compliance
Deltek Costpoint
10.0
FinancialForce PSA
Project Revenue Recognition
Deltek Costpoint
9.9
FinancialForce PSA
Project Financial Performance Analysis
Deltek Costpoint
9.9
FinancialForce PSA
Project Financials Dashboard
Deltek Costpoint
10.0
FinancialForce PSA
Real-time Financial Reporting
Deltek Costpoint
10.0
FinancialForce PSA
Embedded Business Intelligence
Deltek Costpoint
10.0
FinancialForce PSA
Project Planning Collaboration
Deltek Costpoint
10.0
FinancialForce PSA

Project Execution Management

Deltek Costpoint
10.0
FinancialForce PSA
Project Planning and Scheduling
Deltek Costpoint
10.0
FinancialForce PSA
Project Manager Dashboard
Deltek Costpoint
10.0
FinancialForce PSA
Resource Manager Dashboard
Deltek Costpoint
10.0
FinancialForce PSA
Task Insight for Project Managers
Deltek Costpoint
10.0
FinancialForce PSA
Project Manager Mobile Functionality
Deltek Costpoint
10.0
FinancialForce PSA
Team Member Task Collaboration
Deltek Costpoint
9.9
FinancialForce PSA
Team Member Mobile Functionality
Deltek Costpoint
9.9
FinancialForce PSA
Project Candidate Search
Deltek Costpoint
10.0
FinancialForce PSA
Project Candidate Comparison and Analysis
Deltek Costpoint
10.0
FinancialForce PSA
Defineable Resource Pools
Deltek Costpoint
10.0
FinancialForce PSA
Defineable Resource Pools
Deltek Costpoint
10.0
FinancialForce PSA
Talent Profiles
Deltek Costpoint
10.0
FinancialForce PSA
Real-Time Project Reporting
Deltek Costpoint
10.0
FinancialForce PSA
Absence Management
Deltek Costpoint
10.0
FinancialForce PSA
Product Lifecycle Management
Deltek Costpoint
10.0
FinancialForce PSA

Grants Management

Deltek Costpoint
9.9
FinancialForce PSA
Award Lifecycle Management
Deltek Costpoint
9.9
FinancialForce PSA
Spending Control
Deltek Costpoint
9.9
FinancialForce PSA
Indirect Cost Management
Deltek Costpoint
9.9
FinancialForce PSA
Billing
Deltek Costpoint
10.0
FinancialForce PSA

Procurement

Deltek Costpoint
8.9
FinancialForce PSA
Sourcing Team Collaboration
Deltek Costpoint
8.0
FinancialForce PSA
Sourcing Analysis
Deltek Costpoint
8.0
FinancialForce PSA
Bids Analyzed and Compared
Deltek Costpoint
8.0
FinancialForce PSA
Catalog Shopping E-Commerce for Employees
Deltek Costpoint
8.0
FinancialForce PSA
Contract Authoring
Deltek Costpoint
8.0
FinancialForce PSA
Contract Compliance Management
Deltek Costpoint
8.0
FinancialForce PSA
Contract History
Deltek Costpoint
9.0
FinancialForce PSA
Contract Renewal Automation
Deltek Costpoint
7.0
FinancialForce PSA
Contract Repository
Deltek Costpoint
8.0
FinancialForce PSA
Contract Standardization and Enforcement
Deltek Costpoint
8.0
FinancialForce PSA
Electronic Signatures
Deltek Costpoint
10.0
FinancialForce PSA
Invoice Automated Matching
Deltek Costpoint
10.0
FinancialForce PSA
Purchasing Risk and Compliance Management
Deltek Costpoint
10.0
FinancialForce PSA
Requisitions-to-Purchase Orders Integrated
Deltek Costpoint
10.0
FinancialForce PSA
Spend Compliance Management
Deltek Costpoint
10.0
FinancialForce PSA
Supplier Assessment
Deltek Costpoint
10.0
FinancialForce PSA
Supplier Communication and Collaboration
Deltek Costpoint
10.0
FinancialForce PSA
Supplier Management
Deltek Costpoint
10.0
FinancialForce PSA
Supplier Portal
Deltek Costpoint
10.0
FinancialForce PSA

Risk Management

Deltek Costpoint
7.0
FinancialForce PSA
Risk Repository
Deltek Costpoint
8.1
FinancialForce PSA
Control Management
Deltek Costpoint
7.1
FinancialForce PSA
Control Mapping
Deltek Costpoint
8.1
FinancialForce PSA
Control Efficiency Assessments
Deltek Costpoint
7.0
FinancialForce PSA
Automated Control Assessments
Deltek Costpoint
5.0
FinancialForce PSA
Assessment Capture
Deltek Costpoint
8.0
FinancialForce PSA
Issue Detection
Deltek Costpoint
6.0
FinancialForce PSA
Automatic Notification
Deltek Costpoint
8.0
FinancialForce PSA
Remediation and Certification
Deltek Costpoint
6.0
FinancialForce PSA

Logistics

Deltek Costpoint
7.9
FinancialForce PSA
Transportation Planning and Optimization
Deltek Costpoint
8.0
FinancialForce PSA
Transportation Sourcing Management
Deltek Costpoint
6.5
FinancialForce PSA
Transportation Process Integration
Deltek Costpoint
8.5
FinancialForce PSA
Transportation Execution Management
Deltek Costpoint
9.0
FinancialForce PSA
Freight Payment Automation
Deltek Costpoint
7.0
FinancialForce PSA
Trade Management
Deltek Costpoint
5.0
FinancialForce PSA
Trade Regulatory Compliance Management
Deltek Costpoint
8.0
FinancialForce PSA
Customs Entry Management
Deltek Costpoint
8.0
FinancialForce PSA
Customs Document Management
Deltek Costpoint
8.0
FinancialForce PSA
Customs Document Collaboration
Deltek Costpoint
9.0
FinancialForce PSA
Fulfillment Management
Deltek Costpoint
8.0
FinancialForce PSA
Inventory Visibility
Deltek Costpoint
9.9
FinancialForce PSA
Warehouse Workforce Management
Deltek Costpoint
8.0
FinancialForce PSA

Manufacturing

Deltek Costpoint
8.0
FinancialForce PSA
Production Process Design
Deltek Costpoint
8.0
FinancialForce PSA
Supply Chain Business Flows
Deltek Costpoint
8.0
FinancialForce PSA
Production Management
Deltek Costpoint
8.0
FinancialForce PSA
Contracted Manufacturing Management
Deltek Costpoint
8.0
FinancialForce PSA
Configuration Management
Deltek Costpoint
8.0
FinancialForce PSA
Work Definition
Deltek Costpoint
8.0
FinancialForce PSA
Work Execution
Deltek Costpoint
8.0
FinancialForce PSA
Advanced Fulfillment
Deltek Costpoint
8.0
FinancialForce PSA
Manufacturing Costs
Deltek Costpoint
8.0
FinancialForce PSA

Supply Chain

Deltek Costpoint
8.0
FinancialForce PSA
Forecasting
Deltek Costpoint
8.0
FinancialForce PSA
Inventory Planning
Deltek Costpoint
8.0
FinancialForce PSA
Multi-tier Supply Chain Planning
Deltek Costpoint
8.0
FinancialForce PSA
Performance Monitoring
Deltek Costpoint
8.0
FinancialForce PSA

Product Lifecycle Management

Deltek Costpoint
7.8
FinancialForce PSA
Ideation Management
Deltek Costpoint
7.0
FinancialForce PSA
Requirements Management
Deltek Costpoint
6.5
FinancialForce PSA
Proposal Management
Deltek Costpoint
7.0
FinancialForce PSA
Innovation Portfolio Management
Deltek Costpoint
7.5
FinancialForce PSA
Product Master Data Management
Deltek Costpoint
8.0
FinancialForce PSA
Vendor Portal
Deltek Costpoint
9.9
FinancialForce PSA
Project Portfolio Management
Deltek Costpoint
9.0
FinancialForce PSA

Project Management

Deltek Costpoint
FinancialForce PSA
6.0
Task Management
Deltek Costpoint
FinancialForce PSA
8.0
Resource Management
Deltek Costpoint
FinancialForce PSA
8.0
Gantt Charts
Deltek Costpoint
FinancialForce PSA
7.0
Scheduling
Deltek Costpoint
FinancialForce PSA
7.0
Workflow Automation
Deltek Costpoint
FinancialForce PSA
4.0
Team Collaboration
Deltek Costpoint
FinancialForce PSA
2.1
Support for Agile Methodology
Deltek Costpoint
FinancialForce PSA
5.1
Support for Waterfall Methodology
Deltek Costpoint
FinancialForce PSA
7.0
Document Management
Deltek Costpoint
FinancialForce PSA
5.0
Email integration
Deltek Costpoint
FinancialForce PSA
3.0
Mobile Access
Deltek Costpoint
FinancialForce PSA
5.0
Timesheet Tracking
Deltek Costpoint
FinancialForce PSA
8.0
Change request and Case Management
Deltek Costpoint
FinancialForce PSA
6.0
Budget and Expense Management
Deltek Costpoint
FinancialForce PSA
8.0

Professional Services Automation

Deltek Costpoint
FinancialForce PSA
6.7
Quotes/estimates
Deltek Costpoint
FinancialForce PSA
3.0
Invoicing
Deltek Costpoint
FinancialForce PSA
7.0
Project & financial reporting
Deltek Costpoint
FinancialForce PSA
8.0
Integration with accounting software
Deltek Costpoint
FinancialForce PSA
8.7

Pros

Deltek Costpoint

  • I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed.
  • I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time.
  • I also love that there are tons of reports that can be run to help with any projects.
Lakesha Lockett | TrustRadius Reviewer

FinancialForce PSA

  • The biggest strength of FinancialForce PSA is that it's built upon the force.com platform, which means it is very easily customizable to our business needs.
  • Projects are easily created, as well as milestones and assignments.
  • "Actuals" (dollars and hours) are calculated automatically, and are easily reported on.
  • Resources are easily managed by using the Resource Planner
  • FinancialForce PSA support is outstanding!
Luke Fitzwater | TrustRadius Reviewer

Cons

Deltek Costpoint

  • Customer Care - this is probably the one area that needs the most work.
  • Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers.
  • Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering.
David McCallister | TrustRadius Reviewer

FinancialForce PSA

  • The product is still maturing as a full featured PSA tool. The feature roadmap is compelling but is still being built out.
  • Tool is ideal for managing a services business. It is not yet a project manager tool.
  • Limited reporting
  • Maturing change order process
  • Limited integration to back-end financial systems beyond Financial Force Financials. We use Netsuite.
  • The underlying SalesForce UI is constrained and can be keystroke intensive at times
  • Limited archiving of historical data
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Deltek Costpoint

No score
No answers yet
No answers on this topic

FinancialForce PSA

FinancialForce PSA 9.0
Based on 3 answers
There is another PSA software program that we have been looking into (DreamFactory) that could potentially replace FinancialForce PSA in our organization. Like FinancialForce PSA, it is cloud based on the force.com platform. Licensing is slightly less than FinancialForce PSA, and the Resource Management tool is far superior to FinancialForce PSA. With that said, our renewal falls in Q4 2014 and I don't foresee us implementing a new system this fiscal year.
Luke Fitzwater | TrustRadius Reviewer

Usability

Deltek Costpoint

Deltek Costpoint 1.0
Based on 2 answers
It is the most unintuitive system I have ever used. No one understands it right off the bat and the documentation doesn't help much.
Anonymous | TrustRadius Reviewer

FinancialForce PSA

FinancialForce PSA 8.0
Based on 2 answers
It is maturing and does what it does well although it is not fully complete.

Integration to SF is great.

Gives great visibility to incoming services projects and allows the staffing process to start on pipeline deals.

There are certain processes that take more click-throughs then needed so there are refinement opportunities around the UI.

The resource management screen and project status views have really matured since our original purchase, and while not perfect, allow business leaders to do their jobs.

Configurations vs. customizations. We seem to have to bring in an Apex developer to do a customization for changes I would think could be configuration settings
Anonymous | TrustRadius Reviewer

Reliability and Availability

Deltek Costpoint

No score
No answers yet
No answers on this topic

FinancialForce PSA

FinancialForce PSA 9.0
Based on 1 answer
We have maybe had 1-2 outages over 3 years.
Anonymous | TrustRadius Reviewer

Performance

Deltek Costpoint

No score
No answers yet
No answers on this topic

FinancialForce PSA

FinancialForce PSA 7.0
Based on 1 answer
Most of the time it is fine. There are peak periods of usage where performance noticably slows down (i.e., Monday mornings when time is due and many reports are being run)
Anonymous | TrustRadius Reviewer

Support Rating

Deltek Costpoint

Deltek Costpoint 2.0
Based on 1 answer
The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?
Eric Krantz | TrustRadius Reviewer

FinancialForce PSA

FinancialForce PSA 9.0
Based on 3 answers
Every time I submit a new help request, whether it's an actual help request or just a question about FinancialForce PSA, I always feel that I'm receiving world class support. The support we receive from FinancialForce PSA is always very detailed and professional. There are some requests that take longer than other for the initial response, which is why I did not give a full 10.
Luke Fitzwater | TrustRadius Reviewer

In-Person Training

Deltek Costpoint

No answers on this topic

FinancialForce PSA

It was fine.
Anonymous | TrustRadius Reviewer

Implementation Rating

Deltek Costpoint

No score
No answers yet
No answers on this topic

FinancialForce PSA

FinancialForce PSA 8.0
Based on 1 answer
Appirio did a good job, however, the user team didn’t know enough to make all the right configuration/customization choices. The team focused too much on replicating existing processes vs. reengineering them. In hindsight we should have had deep dive reviews at key milestones and enforced more focus on how the software would operate. We didn’t have access to true best practices expertise. In hindsight, a consultant from the outside would have been helpful to drive this.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Deltek Costpoint

  • Deltek Costpoint was able to provide a few more dimensions than ADP and is better prepared for larger international integration.
  • DATABASICS can meet our dimension needs and provide the same services as Deltek Costpoint at a much lower cost.
Anonymous | TrustRadius Reviewer

FinancialForce PSA

FF PSA is a robust Project Management solution that can be configured to fits any size business. We have tried several other applications and PSA so far has met and exceeded our needs. We run our day to day operations on Salesforce so having a solution that is native was a must have. PSA met that requirement and much more.
Machell Enke | TrustRadius Reviewer

Return on Investment

Deltek Costpoint

  • Costpoint has made it possible for our business to get our invoices paid quickly and on time
  • Costpoint has made it possible for our business to get a ISO audits cleared every year
  • Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.
Anonymous | TrustRadius Reviewer

FinancialForce PSA

  • FinancialForce PSA has helped us improve our data tracking and allows us to get more granular about our financial information and performance.
  • PSA has given more tools and reports to individual contributors to take greater ownership over their own data, and has increased accountability across the organization.
  • PSA has added a fairly hefty administrative burden to individuals, project managers, and our financial team.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Deltek Costpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FinancialForce PSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Deltek Costpoint
3.5
FinancialForce PSA
5.1

Likelihood to Renew

Deltek Costpoint
FinancialForce PSA
9.0

Usability

Deltek Costpoint
1.0
FinancialForce PSA
8.0

Reliability and Availability

Deltek Costpoint
FinancialForce PSA
9.0

Performance

Deltek Costpoint
FinancialForce PSA
7.0

Support Rating

Deltek Costpoint
2.0
FinancialForce PSA
9.0

Implementation Rating

Deltek Costpoint
FinancialForce PSA
8.0

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