Deltek Costpoint vs ORION Enterprise

• I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed.
• I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time.
• I also love that there are tons of reports that can be run to help with any projects.

Read full review

• Hardware monitoring is the main reason we bought the product, and we use it to monitor over 4,000 servers.
• It also great for network monitoring, although we use other products for this function also. This is mostly because we are a big, siloed organization and is less to do with any issues with the functionality provided.
• Application monitoring is also a capability of Orion. We have experimented with its function, but we have not rolled it out full-scale.

Read full review

• Customer Care - this is probably the one area that needs the most work.
• Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers.
• Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering.

Read full review

• You still need other tools, so it is not a true enterprise solution. We still use products like Splunk for detailed log info and ThousandEyes to see when/where users are logging into our apps. There are also other products in use like ExtraHop and Dynatrace, but I believe that is more a function of my organization and less to do with product capabilities.
• Sales methodology is very different because they don't travel and have a rep out in front of you. They do everything remotely, so if you are a big company this may take some getting used to.
• The licensing/contracting model is unique. Everything is recurring on a set of data every year. They don't do MSA or SOW, just agree to the EULA and pay for the product. Again, I think this is different than what most large companies are used to.

Read full review

• Costpoint has made it possible for our business to get our invoices paid quickly and on time
• Costpoint has made it possible for our business to get a ISO audits cleared every year
• Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.

Read full review

• We have gained tremendous value from Orion enterprises device data and monitoring. It allows us to see what devices in our network are having problems or need attention.
• The alerting engine in Orion is very powerful and can be configured to meet the needs of the customer.
• Networking mapping and monitoring is also very powerful and provides real-time information about network up and downtime.

Read full review