Deltek Costpoint is an ERP soluftion designed for government contractors built around project management and accounting capabilities.
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Sage 100cloud
Score 6.9 out of 10
Mid-Size Companies (51-1,000 employees)
Sage 100 (or Sage 100cloud is a business management software offering a broad range of modules designed to meet the many needs of virtually any business. It encompasses financial operations and accounting, payroll, business intelligence, CRM, eBusiness, manufacturing and distribution.
Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.
For small and medium business in the distribution and light manufacturing space, Sage 100 is probably the best bang for your buck. As a very scaleable system, you can modify the system to meet the needs of a growing business without making gross changes to the core of the system
Customer Care - this is probably the one area that needs the most work.
Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers.
Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering.
I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
It is easy, flexible, user friendly and feature laden. Out of the box or easily customized to meet our "wish" list . Sage offers a variety of modules and bolt-ons, user defined fields etc., allowing us to conduct business "our way" without forcing us into a one-size- fits- none mold or having to purchase expensive and cumbersome programming modifications
The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?
We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
I've reviewed Accpac, Syspro, SAP Business 1 and Platinum. Sage is far easier to use and setup than Syspro and SAP Business 1. Generally speaking, most accounting software does the same thing, at the end of the day, how easy is it to modify data inside the system and review to make sure that your system integrity is intact. I find that Sage 100 is excellent at these things.
Costpoint has made it possible for our business to get our invoices paid quickly and on time
Costpoint has made it possible for our business to get a ISO audits cleared every year
Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.
