What users are saying about
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Top Rated
2984 Ratings
33 Ratings
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Score 6.7 out of 100

Salesforce

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Top Rated
2984 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

  • Deltek Costpoint ranks higher in 2 feature sets: Customization, Security

Payroll Management

9.8

Deltek Costpoint

98%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 5/5 features

Pay calculation

10.0
100%
3 Ratings
N/A
0 Ratings

Benefit plan administration

10.0
100%
3 Ratings
N/A
0 Ratings

Direct deposit files

10.0
100%
4 Ratings
N/A
0 Ratings

Salary revision and increment management

9.0
90%
4 Ratings
N/A
0 Ratings

Reimbursement management

10.0
100%
4 Ratings
N/A
0 Ratings

Customization

9.0

Deltek Costpoint

90%
8.3

Salesforce

83%
Salesforce.com ranks higher in 3/5 features

API for custom integration

9.0
90%
3 Ratings
8.2
82%
146 Ratings

Plug-ins

9.0
90%
3 Ratings
N/A
0 Ratings

Custom fields

N/A
0 Ratings
8.4
84%
175 Ratings

Custom objects

N/A
0 Ratings
8.5
85%
167 Ratings

Scripting environment

N/A
0 Ratings
8.1
81%
126 Ratings

Security

9.3

Deltek Costpoint

93%
8.7

Salesforce

87%
Deltek Costpoint ranks higher in 1/2 features

Single sign-on capability

10.0
100%
6 Ratings
8.6
86%
144 Ratings

Role-based user permissions

8.6
86%
6 Ratings
8.8
88%
136 Ratings

Reporting & Analytics

2.4

Deltek Costpoint

24%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 3/3 features

Dashboards

2.3
23%
5 Ratings
N/A
0 Ratings

Standard reports

2.8
28%
8 Ratings
N/A
0 Ratings

Custom reports

2.1
21%
9 Ratings
N/A
0 Ratings

General Ledger and Configurable Accounting

9.2

Deltek Costpoint

92%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 11/11 features

Accounts payable

10.0
100%
7 Ratings
N/A
0 Ratings

Accounts receivable

10.0
100%
5 Ratings
N/A
0 Ratings

Global Financial Support

10.0
100%
3 Ratings
N/A
0 Ratings

Primary and Secondary Ledgers

10.0
100%
3 Ratings
N/A
0 Ratings

Intercompany Accounting

10.0
100%
5 Ratings
N/A
0 Ratings

Localizations

9.5
95%
5 Ratings
N/A
0 Ratings

Journals and Reconciliations

8.0
80%
5 Ratings
N/A
0 Ratings

Enterprise Accounting

7.5
75%
5 Ratings
N/A
0 Ratings

Configurable Accounting

7.6
76%
6 Ratings
N/A
0 Ratings

Centralized Rules Framework

9.0
90%
5 Ratings
N/A
0 Ratings

Standardized Processes

9.5
95%
6 Ratings
N/A
0 Ratings

Inventory Management

9.0

Deltek Costpoint

90%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 4/4 features

Inventory tracking

10.0
100%
2 Ratings
N/A
0 Ratings

Automatic reordering

7.0
70%
2 Ratings
N/A
0 Ratings

Location management

9.0
90%
2 Ratings
N/A
0 Ratings

Manufacturing module

10.0
100%
2 Ratings
N/A
0 Ratings

Order Management

9.6

Deltek Costpoint

96%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 7/7 features

Pricing

10.0
100%
3 Ratings
N/A
0 Ratings

Order entry

10.0
100%
3 Ratings
N/A
0 Ratings

Credit card processing

7.5
75%
2 Ratings
N/A
0 Ratings

Cost of goods sold

10.0
100%
3 Ratings
N/A
0 Ratings

Order Orchestration

10.0
100%
3 Ratings
N/A
0 Ratings

End-to-end order visibility

10.0
100%
3 Ratings
N/A
0 Ratings

Order exception Resolution

10.0
100%
3 Ratings
N/A
0 Ratings

Subledger and Financial Process

9.0

Deltek Costpoint

90%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 14/14 features

Automated Invoice Processing

10.0
100%
5 Ratings
N/A
0 Ratings

Shared Services Payments

8.0
80%
4 Ratings
N/A
0 Ratings

Billings Management

8.0
80%
5 Ratings
N/A
0 Ratings

Customer Receipt Applications

7.0
70%
6 Ratings
N/A
0 Ratings

Customer Collections

9.0
90%
4 Ratings
N/A
0 Ratings

Revenue Recognition

10.0
100%
5 Ratings
N/A
0 Ratings

Cash Management

10.0
100%
5 Ratings
N/A
0 Ratings

Asset Management

7.0
70%
5 Ratings
N/A
0 Ratings

Travel & Expense Management

9.0
90%
5 Ratings
N/A
0 Ratings

Budgetary Control & Encumbrance Accounting

9.0
90%
5 Ratings
N/A
0 Ratings

Period Close

10.0
100%
5 Ratings
N/A
0 Ratings

Transactions Tax

10.0
100%
4 Ratings
N/A
0 Ratings

Subledger Reconciliations

10.0
100%
3 Ratings
N/A
0 Ratings

3rd Party Accounting Systems

8.6
86%
4 Ratings
N/A
0 Ratings

Project Financial Management

10.0

Deltek Costpoint

100%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 12/12 features

Budgeting and Forecasting

10.0
100%
4 Ratings
N/A
0 Ratings

Project Costing

10.0
100%
4 Ratings
N/A
0 Ratings

Cost Capture

10.0
100%
3 Ratings
N/A
0 Ratings

Capital Project Management

10.0
100%
2 Ratings
N/A
0 Ratings

Customer Invoicing

10.0
100%
3 Ratings
N/A
0 Ratings

Customer Contract Compliance

10.0
100%
2 Ratings
N/A
0 Ratings

Project Revenue Recognition

10.0
100%
4 Ratings
N/A
0 Ratings

Project Financial Performance Analysis

10.0
100%
4 Ratings
N/A
0 Ratings

Project Financials Dashboard

10.0
100%
2 Ratings
N/A
0 Ratings

Real-time Financial Reporting

10.0
100%
2 Ratings
N/A
0 Ratings

Embedded Business Intelligence

10.0
100%
2 Ratings
N/A
0 Ratings

Project Planning Collaboration

10.0
100%
3 Ratings
N/A
0 Ratings

Project Execution Management

10.0

Deltek Costpoint

100%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 15/15 features

Project Planning and Scheduling

10.0
100%
2 Ratings
N/A
0 Ratings

Project Manager Dashboard

10.0
100%
2 Ratings
N/A
0 Ratings

Resource Manager Dashboard

10.0
100%
2 Ratings
N/A
0 Ratings

Task Insight for Project Managers

10.0
100%
3 Ratings
N/A
0 Ratings

Project Manager Mobile Functionality

10.0
100%
2 Ratings
N/A
0 Ratings

Team Member Task Collaboration

10.0
100%
2 Ratings
N/A
0 Ratings

Team Member Mobile Functionality

10.0
100%
2 Ratings
N/A
0 Ratings

Project Candidate Search

10.0
100%
2 Ratings
N/A
0 Ratings

Project Candidate Comparison and Analysis

10.0
100%
2 Ratings
N/A
0 Ratings

Defineable Resource Pools

10.0
100%
2 Ratings
N/A
0 Ratings

Defineable Resource Pools

10.0
100%
2 Ratings
N/A
0 Ratings

Talent Profiles

10.0
100%
2 Ratings
N/A
0 Ratings

Real-Time Project Reporting

10.0
100%
2 Ratings
N/A
0 Ratings

Absence Management

10.0
100%
2 Ratings
N/A
0 Ratings

Product Lifecycle Management

10.0
100%
2 Ratings
N/A
0 Ratings

Grants Management

10.0

Deltek Costpoint

100%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 4/4 features

Award Lifecycle Management

10.0
100%
4 Ratings
N/A
0 Ratings

Spending Control

10.0
100%
3 Ratings
N/A
0 Ratings

Indirect Cost Management

10.0
100%
4 Ratings
N/A
0 Ratings

Billing

10.0
100%
4 Ratings
N/A
0 Ratings

Procurement

8.9

Deltek Costpoint

89%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 19/19 features

Sourcing Team Collaboration

8.0
80%
2 Ratings
N/A
0 Ratings

Sourcing Analysis

8.0
80%
2 Ratings
N/A
0 Ratings

Bids Analyzed and Compared

8.0
80%
2 Ratings
N/A
0 Ratings

Catalog Shopping E-Commerce for Employees

8.0
80%
2 Ratings
N/A
0 Ratings

Contract Authoring

8.0
80%
2 Ratings
N/A
0 Ratings

Contract Compliance Management

8.0
80%
2 Ratings
N/A
0 Ratings

Contract History

9.0
90%
3 Ratings
N/A
0 Ratings

Contract Renewal Automation

7.0
70%
2 Ratings
N/A
0 Ratings

Contract Repository

8.0
80%
2 Ratings
N/A
0 Ratings

Contract Standardization and Enforcement

8.0
80%
2 Ratings
N/A
0 Ratings

Electronic Signatures

10.0
100%
2 Ratings
N/A
0 Ratings

Invoice Automated Matching

10.0
100%
2 Ratings
N/A
0 Ratings

Purchasing Risk and Compliance Management

10.0
100%
2 Ratings
N/A
0 Ratings

Requisitions-to-Purchase Orders Integrated

10.0
100%
2 Ratings
N/A
0 Ratings

Spend Compliance Management

10.0
100%
2 Ratings
N/A
0 Ratings

Supplier Assessment

10.0
100%
2 Ratings
N/A
0 Ratings

Supplier Communication and Collaboration

10.0
100%
2 Ratings
N/A
0 Ratings

Supplier Management

10.0
100%
2 Ratings
N/A
0 Ratings

Supplier Portal

10.0
100%
2 Ratings
N/A
0 Ratings

Risk Management

7.0

Deltek Costpoint

70%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 9/9 features

Risk Repository

8.1
81%
2 Ratings
N/A
0 Ratings

Control Management

7.1
71%
2 Ratings
N/A
0 Ratings

Control Mapping

8.1
81%
2 Ratings
N/A
0 Ratings

Control Efficiency Assessments

7.0
70%
1 Rating
N/A
0 Ratings

Automated Control Assessments

5.0
50%
1 Rating
N/A
0 Ratings

Assessment Capture

8.0
80%
1 Rating
N/A
0 Ratings

Issue Detection

6.0
60%
1 Rating
N/A
0 Ratings

Automatic Notification

8.0
80%
1 Rating
N/A
0 Ratings

Remediation and Certification

6.0
60%
1 Rating
N/A
0 Ratings

Logistics

7.9

Deltek Costpoint

79%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 13/13 features

Transportation Planning and Optimization

8.0
80%
2 Ratings
N/A
0 Ratings

Transportation Sourcing Management

6.5
65%
2 Ratings
N/A
0 Ratings

Transportation Process Integration

8.5
85%
2 Ratings
N/A
0 Ratings

Transportation Execution Management

9.0
90%
3 Ratings
N/A
0 Ratings

Freight Payment Automation

7.0
70%
2 Ratings
N/A
0 Ratings

Trade Management

5.0
50%
1 Rating
N/A
0 Ratings

Trade Regulatory Compliance Management

8.0
80%
1 Rating
N/A
0 Ratings

Customs Entry Management

8.0
80%
3 Ratings
N/A
0 Ratings

Customs Document Management

8.0
80%
3 Ratings
N/A
0 Ratings

Customs Document Collaboration

9.0
90%
3 Ratings
N/A
0 Ratings

Fulfillment Management

8.0
80%
3 Ratings
N/A
0 Ratings

Inventory Visibility

10.0
100%
3 Ratings
N/A
0 Ratings

Warehouse Workforce Management

8.0
80%
2 Ratings
N/A
0 Ratings

Manufacturing

8.0

Deltek Costpoint

80%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 9/9 features

Production Process Design

8.0
80%
3 Ratings
N/A
0 Ratings

Supply Chain Business Flows

8.0
80%
2 Ratings
N/A
0 Ratings

Production Management

8.0
80%
3 Ratings
N/A
0 Ratings

Contracted Manufacturing Management

8.0
80%
3 Ratings
N/A
0 Ratings

Configuration Management

8.0
80%
3 Ratings
N/A
0 Ratings

Work Definition

8.0
80%
3 Ratings
N/A
0 Ratings

Work Execution

8.0
80%
3 Ratings
N/A
0 Ratings

Advanced Fulfillment

8.0
80%
3 Ratings
N/A
0 Ratings

Manufacturing Costs

8.0
80%
2 Ratings
N/A
0 Ratings

Supply Chain

8.0

Deltek Costpoint

80%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 4/4 features

Forecasting

8.0
80%
3 Ratings
N/A
0 Ratings

Inventory Planning

8.0
80%
3 Ratings
N/A
0 Ratings

Multi-tier Supply Chain Planning

8.0
80%
3 Ratings
N/A
0 Ratings

Performance Monitoring

8.0
80%
3 Ratings
N/A
0 Ratings

Product Lifecycle Management

7.9

Deltek Costpoint

79%

Salesforce

Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 7/7 features

Ideation Management

7.0
70%
2 Ratings
N/A
0 Ratings

Requirements Management

6.5
65%
2 Ratings
N/A
0 Ratings

Proposal Management

7.0
70%
3 Ratings
N/A
0 Ratings

Innovation Portfolio Management

7.5
75%
2 Ratings
N/A
0 Ratings

Product Master Data Management

8.0
80%
3 Ratings
N/A
0 Ratings

Vendor Portal

10.0
100%
3 Ratings
N/A
0 Ratings

Project Portfolio Management

9.0
90%
3 Ratings
N/A
0 Ratings

Sales Force Automation

Deltek Costpoint

Feature Set Not Supported
N/A
8.2

Salesforce

82%
Salesforce.com ranks higher in 9/9 features

Customer data management / contact management

N/A
0 Ratings
8.5
85%
185 Ratings

Workflow management

N/A
0 Ratings
8.2
82%
176 Ratings

Territory management

N/A
0 Ratings
8.0
80%
145 Ratings

Opportunity management

N/A
0 Ratings
8.6
86%
181 Ratings

Integration with email client (e.g., Outlook or Gmail)

N/A
0 Ratings
7.8
78%
169 Ratings

Contract management

N/A
0 Ratings
8.1
81%
142 Ratings

Quote & order management

N/A
0 Ratings
7.9
79%
134 Ratings

Interaction tracking

N/A
0 Ratings
8.4
84%
156 Ratings

Channel / partner relationship management

N/A
0 Ratings
8.1
81%
127 Ratings

Customer Service & Support

Deltek Costpoint

Feature Set Not Supported
N/A
8.5

Salesforce

85%
Salesforce.com ranks higher in 3/3 features

Case management

N/A
0 Ratings
9.0
90%
57 Ratings

Call center management

N/A
0 Ratings
8.4
84%
43 Ratings

Help desk management

N/A
0 Ratings
8.3
83%
47 Ratings

Marketing Automation

Deltek Costpoint

Feature Set Not Supported
N/A
8.2

Salesforce

82%
Salesforce.com ranks higher in 2/2 features

Lead management

N/A
0 Ratings
8.4
84%
169 Ratings

Email marketing

N/A
0 Ratings
8.0
80%
144 Ratings

CRM Project Management

Deltek Costpoint

Feature Set Not Supported
N/A
7.8

Salesforce

78%
Salesforce.com ranks higher in 3/3 features

Task management

N/A
0 Ratings
8.0
80%
158 Ratings

Billing and invoicing management

N/A
0 Ratings
6.7
67%
37 Ratings

Reporting

N/A
0 Ratings
8.6
86%
122 Ratings

CRM Reporting & Analytics

Deltek Costpoint

Feature Set Not Supported
N/A
8.5

Salesforce

85%
Salesforce.com ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
8.3
83%
157 Ratings

Pipeline visualization

N/A
0 Ratings
8.5
85%
173 Ratings

Customizable reports

N/A
0 Ratings
8.6
86%
181 Ratings

Social CRM

Deltek Costpoint

Feature Set Not Supported
N/A
8.1

Salesforce

81%
Salesforce.com ranks higher in 2/2 features

Social data

N/A
0 Ratings
8.1
81%
115 Ratings

Social engagement

N/A
0 Ratings
8.1
81%
113 Ratings

Integrations with 3rd-party Software

Deltek Costpoint

Feature Set Not Supported
N/A
8.0

Salesforce

80%
Salesforce.com ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
8.0
80%
149 Ratings

Compensation management

N/A
0 Ratings
8.0
80%
100 Ratings

Platform

Deltek Costpoint

Feature Set Not Supported
N/A
8.2

Salesforce

82%
Salesforce.com ranks higher in 1/1 features

Mobile access

N/A
0 Ratings
8.2
82%
158 Ratings

Attribute Ratings

  • Salesforce.com is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

2.1

Deltek Costpoint

21%
10 Ratings
8.2

Salesforce

82%
303 Ratings

Likelihood to Renew

Deltek Costpoint

N/A
0 Ratings
9.5

Salesforce

95%
50 Ratings

Usability

1.0

Deltek Costpoint

10%
2 Ratings
8.4

Salesforce

84%
90 Ratings

Availability

Deltek Costpoint

N/A
0 Ratings
9.8

Salesforce

98%
54 Ratings

Performance

Deltek Costpoint

N/A
0 Ratings
9.0

Salesforce

90%
36 Ratings

Support Rating

2.0

Deltek Costpoint

20%
1 Rating
8.0

Salesforce

80%
117 Ratings

In-Person Training

Deltek Costpoint

N/A
0 Ratings
7.9

Salesforce

79%
11 Ratings

Online Training

Deltek Costpoint

N/A
0 Ratings
9.1

Salesforce

91%
15 Ratings

Implementation Rating

Deltek Costpoint

N/A
0 Ratings
9.4

Salesforce

94%
32 Ratings

Contract Terms and Pricing Model

Deltek Costpoint

N/A
0 Ratings
9.1

Salesforce

91%
10 Ratings

Product Scalability

Deltek Costpoint

N/A
0 Ratings
10.0

Salesforce

100%
2 Ratings

Professional Services

Deltek Costpoint

N/A
0 Ratings
9.3

Salesforce

93%
8 Ratings

Likelihood to Recommend

Deltek Costpoint

Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.
Eric Krantz | TrustRadius Reviewer

Salesforce

Ability to create dashboards. The project progress can be easily tracked. Tickets can be fed with all the right data and the same can be exported. You can customize the fields as per your usage. Can be used for multiple projects. The reports generated are accurate in nature and can be used for making important decisions and improvements.
Anonymous | TrustRadius Reviewer

Pros

Deltek Costpoint

  • I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed.
  • I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time.
  • I also love that there are tons of reports that can be run to help with any projects.
Lakesha Lockett | TrustRadius Reviewer

Salesforce

  • Salesforce.com is extremely customizable. I would not consider it an out-of-the-box solution, although its standard fields allow for fundamental CRM activities and reporting.
  • Salesforce.com is able to integrate with 100s of third-party softwares—often times creating efficiencies in processes.
  • Reports within Salesforce.com have the ability to be simple as a standard Account report, or you can get very granular with your report filtering to segment a very specific result, eg. Accounts in California who are active clients and fall within the pharmaceutical industry and have a specified market capitalization.
Erik Viager | TrustRadius Reviewer

Cons

Deltek Costpoint

  • Customer Care - this is probably the one area that needs the most work.
  • Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers.
  • Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering.
David McCallister | TrustRadius Reviewer

Salesforce

  • Would like easier integration of Einstein data in Salesforce Dashboards so we do not have to navigate to the Analytics Studio.
  • Quicker adoption of custom objects into new offerings like the Pipeline Navigator.
  • Continued expansion of Salesforce Surveys for more features and flexibility.
Anonymous | TrustRadius Reviewer

Pricing Details

Deltek Costpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Deltek Costpoint Editions & Modules

Additional Pricing Details

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$25 per month

Salesforce Editions & Modules

Edition
Essentials$25.001
Professional$75.001
Enterprise$150.001
Unlimited$300.002
  1. Per User/Per Month
  2. Per user/Per month
Additional Pricing Details

Likelihood to Renew

Deltek Costpoint

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.5
Based on 50 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
John Cupoli | TrustRadius Reviewer

Usability

Deltek Costpoint

Deltek Costpoint 1.0
Based on 2 answers
It is the most unintuitive system I have ever used. No one understands it right off the bat and the documentation doesn't help much.
Anonymous | TrustRadius Reviewer

Salesforce

Salesforce 8.4
Based on 90 answers
Compared to the Salesforce Classic layout, the Lightning Experience is very user-friendly. Customize your top navigation bar to include quick links to your most frequently used records, objects, or reports. There are free online courses from Salesforce called "Trail Heads" to help new users get acquainted with the CRM. As a whole, it's a well-designed and user-friendly website. All is well, and there have been no problems so far.
Al Mubassir Muin | TrustRadius Reviewer

Reliability and Availability

Deltek Costpoint

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.8
Based on 54 answers
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
Kyle Dugger | TrustRadius Reviewer

Performance

Deltek Costpoint

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.0
Based on 36 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk | TrustRadius Reviewer

Support Rating

Deltek Costpoint

Deltek Costpoint 2.0
Based on 1 answer
The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?
Eric Krantz | TrustRadius Reviewer

Salesforce

Salesforce 8.0
Based on 117 answers
Account managers are awesome for the most part but change every year. So just as they are getting to know your business they usually switch accounts. We have premier success now which gives us 24/7 access to support, which has been helpful as we deal with integration issues with APIs and across Salesforce products.
Anonymous | TrustRadius Reviewer

In-Person Training

Deltek Costpoint

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 7.9
Based on 11 answers
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
Anonymous | TrustRadius Reviewer

Online Training

Deltek Costpoint

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.1
Based on 15 answers
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
Anonymous | TrustRadius Reviewer

Implementation Rating

Deltek Costpoint

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.4
Based on 32 answers
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Deltek Costpoint

  • Deltek Costpoint was able to provide a few more dimensions than ADP and is better prepared for larger international integration.
  • DATABASICS can meet our dimension needs and provide the same services as Deltek Costpoint at a much lower cost.
Anonymous | TrustRadius Reviewer

Salesforce

When evaluating a CRM solution for our company we had a fairly simple decision process. We had to decide to buy vs build an internal solution - which we found for the cost Salesforce would save from development / IT perspective and provide a more robust solution. The closest out of the box competitor we looked at was the Microsoft Dynamics CRM product -and again, we found Salesforce to be a more robust / cost effective solution.
Anonymous | TrustRadius Reviewer

Contract Terms and Pricing Model

Deltek Costpoint

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.1
Based on 10 answers
The contract process was arduous. Some of that was because of the purchasing issues with our university, but as mentioned previously, we got a quote for a package and then they also recommended add-on fees. These were things we did not end up going with because we had budgeted based on the originally quoted amount. This has slowed down our implementation phase and meant we were paying for two CRM software for longer than I would have liked.
Anonymous | TrustRadius Reviewer

Scalability

Deltek Costpoint

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 10.0
Based on 2 answers
I've worked with Salesforce since 2001 in companies ranging from 4 to hundreds of sales people and the system has been able to scale and perhaps more importantly expand (functionally) to the needs of larger organizations. In fact in my previous company, as a provider of a solution that integrated with Salesforce, we had customers that had thousands of sales people using Salesforce.
Anonymous | TrustRadius Reviewer

Professional Services

Deltek Costpoint

No score
No answers yet
No answers on this topic

Salesforce

Salesforce 9.3
Based on 8 answers
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
Aononna Tazin | TrustRadius Reviewer

Return on Investment

Deltek Costpoint

  • Costpoint has made it possible for our business to get our invoices paid quickly and on time
  • Costpoint has made it possible for our business to get a ISO audits cleared every year
  • Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.
Anonymous | TrustRadius Reviewer

Salesforce

  • Companies that either hire consulting expertise or have in-house experts will benefit the most. It can be a powerful tool. Manage it correctly and there will be great benefits.
  • Conversely, if companies don't implement Salesforce.com with a plan, there will be frustration and small if any ROI realized.
Quentin Goin | TrustRadius Reviewer

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