What users are saying about
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.7 out of 100
Based on 33 reviews and ratings
Salesforce
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Top Rated
2984 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 2984 reviews and ratings
- Feature Set Ratings
- Attribute Ratings
- Likelihood to Recommend
- Pros
- Cons
- Pricing Details
- Likelihood to Renew
- Usability
- Reliability and Availability
- Performance
- Support Rating
- In-Person Training
- Online Training
- Implementation Rating
- Alternatives Considered
- Contract Terms and Pricing Model
- Scalability
- Professional Services
- Return on Investment
- Screenshots
Feature Set Ratings
- Deltek Costpoint ranks higher in 2 feature sets: Customization, Security
Payroll Management

9.8
Deltek Costpoint
98%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 5/5 features
Deltek Costpoint ranks higher in 5/5 features
Pay calculation

10.0
100%
3 Ratings
N/A
0 Ratings
Benefit plan administration

10.0
100%
3 Ratings
N/A
0 Ratings
Direct deposit files

10.0
100%
4 Ratings
N/A
0 Ratings
Salary revision and increment management

9.0
90%
4 Ratings
N/A
0 Ratings
Reimbursement management

10.0
100%
4 Ratings
N/A
0 Ratings
Customization

9.0
Deltek Costpoint
90%
8.3
Salesforce
83%
Salesforce.com ranks higher in 3/5 features
Salesforce.com ranks higher in 3/5 features
API for custom integration

9.0
90%
3 Ratings
8.2
82%
146 Ratings
Plug-ins

9.0
90%
3 Ratings
N/A
0 Ratings
Custom fields

N/A
0 Ratings
8.4
84%
175 Ratings
Custom objects

N/A
0 Ratings
8.5
85%
167 Ratings
Scripting environment

N/A
0 Ratings
8.1
81%
126 Ratings
Security

9.3
Deltek Costpoint
93%
8.7
Salesforce
87%
Deltek Costpoint ranks higher in 1/2 features
Deltek Costpoint ranks higher in 1/2 features
Single sign-on capability

10.0
100%
6 Ratings
8.6
86%
144 Ratings
Role-based user permissions

8.6
86%
6 Ratings
8.8
88%
136 Ratings
Reporting & Analytics

2.4
Deltek Costpoint
24%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 3/3 features
Deltek Costpoint ranks higher in 3/3 features
Dashboards

2.3
23%
5 Ratings
N/A
0 Ratings
Standard reports

2.8
28%
8 Ratings
N/A
0 Ratings
Custom reports

2.1
21%
9 Ratings
N/A
0 Ratings
General Ledger and Configurable Accounting

9.2
Deltek Costpoint
92%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 11/11 features
Deltek Costpoint ranks higher in 11/11 features
Accounts payable

10.0
100%
7 Ratings
N/A
0 Ratings
Accounts receivable

10.0
100%
5 Ratings
N/A
0 Ratings
Global Financial Support

10.0
100%
3 Ratings
N/A
0 Ratings
Primary and Secondary Ledgers

10.0
100%
3 Ratings
N/A
0 Ratings
Intercompany Accounting

10.0
100%
5 Ratings
N/A
0 Ratings
Localizations

9.5
95%
5 Ratings
N/A
0 Ratings
Journals and Reconciliations

8.0
80%
5 Ratings
N/A
0 Ratings
Enterprise Accounting

7.5
75%
5 Ratings
N/A
0 Ratings
Configurable Accounting

7.6
76%
6 Ratings
N/A
0 Ratings
Centralized Rules Framework

9.0
90%
5 Ratings
N/A
0 Ratings
Standardized Processes

9.5
95%
6 Ratings
N/A
0 Ratings
Inventory Management

9.0
Deltek Costpoint
90%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 4/4 features
Deltek Costpoint ranks higher in 4/4 features
Inventory tracking

10.0
100%
2 Ratings
N/A
0 Ratings
Automatic reordering

7.0
70%
2 Ratings
N/A
0 Ratings
Location management

9.0
90%
2 Ratings
N/A
0 Ratings
Manufacturing module

10.0
100%
2 Ratings
N/A
0 Ratings
Order Management

9.6
Deltek Costpoint
96%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 7/7 features
Deltek Costpoint ranks higher in 7/7 features
Pricing

10.0
100%
3 Ratings
N/A
0 Ratings
Order entry

10.0
100%
3 Ratings
N/A
0 Ratings
Credit card processing

7.5
75%
2 Ratings
N/A
0 Ratings
Cost of goods sold

10.0
100%
3 Ratings
N/A
0 Ratings
Order Orchestration

10.0
100%
3 Ratings
N/A
0 Ratings
End-to-end order visibility

10.0
100%
3 Ratings
N/A
0 Ratings
Order exception Resolution

10.0
100%
3 Ratings
N/A
0 Ratings
Subledger and Financial Process

9.0
Deltek Costpoint
90%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 14/14 features
Deltek Costpoint ranks higher in 14/14 features
Automated Invoice Processing

10.0
100%
5 Ratings
N/A
0 Ratings
Shared Services Payments

8.0
80%
4 Ratings
N/A
0 Ratings
Billings Management

8.0
80%
5 Ratings
N/A
0 Ratings
Customer Receipt Applications

7.0
70%
6 Ratings
N/A
0 Ratings
Customer Collections

9.0
90%
4 Ratings
N/A
0 Ratings
Revenue Recognition

10.0
100%
5 Ratings
N/A
0 Ratings
Cash Management

10.0
100%
5 Ratings
N/A
0 Ratings
Asset Management

7.0
70%
5 Ratings
N/A
0 Ratings
Travel & Expense Management

9.0
90%
5 Ratings
N/A
0 Ratings
Budgetary Control & Encumbrance Accounting

9.0
90%
5 Ratings
N/A
0 Ratings
Period Close

10.0
100%
5 Ratings
N/A
0 Ratings
Transactions Tax

10.0
100%
4 Ratings
N/A
0 Ratings
Subledger Reconciliations

10.0
100%
3 Ratings
N/A
0 Ratings
3rd Party Accounting Systems

8.6
86%
4 Ratings
N/A
0 Ratings
Project Financial Management

10.0
Deltek Costpoint
100%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 12/12 features
Deltek Costpoint ranks higher in 12/12 features
Budgeting and Forecasting

10.0
100%
4 Ratings
N/A
0 Ratings
Project Costing

10.0
100%
4 Ratings
N/A
0 Ratings
Cost Capture

10.0
100%
3 Ratings
N/A
0 Ratings
Capital Project Management

10.0
100%
2 Ratings
N/A
0 Ratings
Customer Invoicing

10.0
100%
3 Ratings
N/A
0 Ratings
Customer Contract Compliance

10.0
100%
2 Ratings
N/A
0 Ratings
Project Revenue Recognition

10.0
100%
4 Ratings
N/A
0 Ratings
Project Financial Performance Analysis

10.0
100%
4 Ratings
N/A
0 Ratings
Project Financials Dashboard

10.0
100%
2 Ratings
N/A
0 Ratings
Real-time Financial Reporting

10.0
100%
2 Ratings
N/A
0 Ratings
Embedded Business Intelligence

10.0
100%
2 Ratings
N/A
0 Ratings
Project Planning Collaboration

10.0
100%
3 Ratings
N/A
0 Ratings
Project Execution Management

10.0
Deltek Costpoint
100%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 15/15 features
Deltek Costpoint ranks higher in 15/15 features
Project Planning and Scheduling

10.0
100%
2 Ratings
N/A
0 Ratings
Project Manager Dashboard

10.0
100%
2 Ratings
N/A
0 Ratings
Resource Manager Dashboard

10.0
100%
2 Ratings
N/A
0 Ratings
Task Insight for Project Managers

10.0
100%
3 Ratings
N/A
0 Ratings
Project Manager Mobile Functionality

10.0
100%
2 Ratings
N/A
0 Ratings
Team Member Task Collaboration

10.0
100%
2 Ratings
N/A
0 Ratings
Team Member Mobile Functionality

10.0
100%
2 Ratings
N/A
0 Ratings
Project Candidate Search

10.0
100%
2 Ratings
N/A
0 Ratings
Project Candidate Comparison and Analysis

10.0
100%
2 Ratings
N/A
0 Ratings
Defineable Resource Pools

10.0
100%
2 Ratings
N/A
0 Ratings
Defineable Resource Pools

10.0
100%
2 Ratings
N/A
0 Ratings
Talent Profiles

10.0
100%
2 Ratings
N/A
0 Ratings
Real-Time Project Reporting

10.0
100%
2 Ratings
N/A
0 Ratings
Absence Management

10.0
100%
2 Ratings
N/A
0 Ratings
Product Lifecycle Management

10.0
100%
2 Ratings
N/A
0 Ratings
Grants Management

10.0
Deltek Costpoint
100%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 4/4 features
Deltek Costpoint ranks higher in 4/4 features
Award Lifecycle Management

10.0
100%
4 Ratings
N/A
0 Ratings
Spending Control

10.0
100%
3 Ratings
N/A
0 Ratings
Indirect Cost Management

10.0
100%
4 Ratings
N/A
0 Ratings
Billing

10.0
100%
4 Ratings
N/A
0 Ratings
Procurement

8.9
Deltek Costpoint
89%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 19/19 features
Deltek Costpoint ranks higher in 19/19 features
Sourcing Team Collaboration

8.0
80%
2 Ratings
N/A
0 Ratings
Sourcing Analysis

8.0
80%
2 Ratings
N/A
0 Ratings
Bids Analyzed and Compared

8.0
80%
2 Ratings
N/A
0 Ratings
Catalog Shopping E-Commerce for Employees

8.0
80%
2 Ratings
N/A
0 Ratings
Contract Authoring

8.0
80%
2 Ratings
N/A
0 Ratings
Contract Compliance Management

8.0
80%
2 Ratings
N/A
0 Ratings
Contract History

9.0
90%
3 Ratings
N/A
0 Ratings
Contract Renewal Automation

7.0
70%
2 Ratings
N/A
0 Ratings
Contract Repository

8.0
80%
2 Ratings
N/A
0 Ratings
Contract Standardization and Enforcement

8.0
80%
2 Ratings
N/A
0 Ratings
Electronic Signatures

10.0
100%
2 Ratings
N/A
0 Ratings
Invoice Automated Matching

10.0
100%
2 Ratings
N/A
0 Ratings
Purchasing Risk and Compliance Management

10.0
100%
2 Ratings
N/A
0 Ratings
Requisitions-to-Purchase Orders Integrated

10.0
100%
2 Ratings
N/A
0 Ratings
Spend Compliance Management

10.0
100%
2 Ratings
N/A
0 Ratings
Supplier Assessment

10.0
100%
2 Ratings
N/A
0 Ratings
Supplier Communication and Collaboration

10.0
100%
2 Ratings
N/A
0 Ratings
Supplier Management

10.0
100%
2 Ratings
N/A
0 Ratings
Supplier Portal

10.0
100%
2 Ratings
N/A
0 Ratings
Risk Management

7.0
Deltek Costpoint
70%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 9/9 features
Deltek Costpoint ranks higher in 9/9 features
Risk Repository

8.1
81%
2 Ratings
N/A
0 Ratings
Control Management

7.1
71%
2 Ratings
N/A
0 Ratings
Control Mapping

8.1
81%
2 Ratings
N/A
0 Ratings
Control Efficiency Assessments

7.0
70%
1 Rating
N/A
0 Ratings
Automated Control Assessments

5.0
50%
1 Rating
N/A
0 Ratings
Assessment Capture

8.0
80%
1 Rating
N/A
0 Ratings
Issue Detection

6.0
60%
1 Rating
N/A
0 Ratings
Automatic Notification

8.0
80%
1 Rating
N/A
0 Ratings
Remediation and Certification

6.0
60%
1 Rating
N/A
0 Ratings
Logistics

7.9
Deltek Costpoint
79%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 13/13 features
Deltek Costpoint ranks higher in 13/13 features
Transportation Planning and Optimization

8.0
80%
2 Ratings
N/A
0 Ratings
Transportation Sourcing Management

6.5
65%
2 Ratings
N/A
0 Ratings
Transportation Process Integration

8.5
85%
2 Ratings
N/A
0 Ratings
Transportation Execution Management

9.0
90%
3 Ratings
N/A
0 Ratings
Freight Payment Automation

7.0
70%
2 Ratings
N/A
0 Ratings
Trade Management

5.0
50%
1 Rating
N/A
0 Ratings
Trade Regulatory Compliance Management

8.0
80%
1 Rating
N/A
0 Ratings
Customs Entry Management

8.0
80%
3 Ratings
N/A
0 Ratings
Customs Document Management

8.0
80%
3 Ratings
N/A
0 Ratings
Customs Document Collaboration

9.0
90%
3 Ratings
N/A
0 Ratings
Fulfillment Management

8.0
80%
3 Ratings
N/A
0 Ratings
Inventory Visibility

10.0
100%
3 Ratings
N/A
0 Ratings
Warehouse Workforce Management

8.0
80%
2 Ratings
N/A
0 Ratings
Manufacturing

8.0
Deltek Costpoint
80%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 9/9 features
Deltek Costpoint ranks higher in 9/9 features
Production Process Design

8.0
80%
3 Ratings
N/A
0 Ratings
Supply Chain Business Flows

8.0
80%
2 Ratings
N/A
0 Ratings
Production Management

8.0
80%
3 Ratings
N/A
0 Ratings
Contracted Manufacturing Management

8.0
80%
3 Ratings
N/A
0 Ratings
Configuration Management

8.0
80%
3 Ratings
N/A
0 Ratings
Work Definition

8.0
80%
3 Ratings
N/A
0 Ratings
Work Execution

8.0
80%
3 Ratings
N/A
0 Ratings
Advanced Fulfillment

8.0
80%
3 Ratings
N/A
0 Ratings
Manufacturing Costs

8.0
80%
2 Ratings
N/A
0 Ratings
Supply Chain

8.0
Deltek Costpoint
80%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 4/4 features
Deltek Costpoint ranks higher in 4/4 features
Forecasting

8.0
80%
3 Ratings
N/A
0 Ratings
Inventory Planning

8.0
80%
3 Ratings
N/A
0 Ratings
Multi-tier Supply Chain Planning

8.0
80%
3 Ratings
N/A
0 Ratings
Performance Monitoring

8.0
80%
3 Ratings
N/A
0 Ratings
Product Lifecycle Management

7.9
Deltek Costpoint
79%
Salesforce
Feature Set Not Supported
N/A
Deltek Costpoint ranks higher in 7/7 features
Deltek Costpoint ranks higher in 7/7 features
Ideation Management

7.0
70%
2 Ratings
N/A
0 Ratings
Requirements Management

6.5
65%
2 Ratings
N/A
0 Ratings
Proposal Management

7.0
70%
3 Ratings
N/A
0 Ratings
Innovation Portfolio Management

7.5
75%
2 Ratings
N/A
0 Ratings
Product Master Data Management

8.0
80%
3 Ratings
N/A
0 Ratings
Vendor Portal

10.0
100%
3 Ratings
N/A
0 Ratings
Project Portfolio Management

9.0
90%
3 Ratings
N/A
0 Ratings
Sales Force Automation

Deltek Costpoint
Feature Set Not Supported
N/A
8.2
Salesforce
82%
Salesforce.com ranks higher in 9/9 features
Salesforce.com ranks higher in 9/9 features
Customer data management / contact management

N/A
0 Ratings
8.5
85%
185 Ratings
Workflow management

N/A
0 Ratings
8.2
82%
176 Ratings
Territory management

N/A
0 Ratings
8.0
80%
145 Ratings
Opportunity management

N/A
0 Ratings
8.6
86%
181 Ratings
Integration with email client (e.g., Outlook or Gmail)

N/A
0 Ratings
7.8
78%
169 Ratings
Contract management

N/A
0 Ratings
8.1
81%
142 Ratings
Quote & order management

N/A
0 Ratings
7.9
79%
134 Ratings
Interaction tracking

N/A
0 Ratings
8.4
84%
156 Ratings
Channel / partner relationship management

N/A
0 Ratings
8.1
81%
127 Ratings
Customer Service & Support

Deltek Costpoint
Feature Set Not Supported
N/A
8.5
Salesforce
85%
Salesforce.com ranks higher in 3/3 features
Salesforce.com ranks higher in 3/3 features
Case management

N/A
0 Ratings
9.0
90%
57 Ratings
Call center management

N/A
0 Ratings
8.4
84%
43 Ratings
Help desk management

N/A
0 Ratings
8.3
83%
47 Ratings
Marketing Automation

Deltek Costpoint
Feature Set Not Supported
N/A
8.2
Salesforce
82%
Salesforce.com ranks higher in 2/2 features
Salesforce.com ranks higher in 2/2 features
Lead management

N/A
0 Ratings
8.4
84%
169 Ratings
Email marketing

N/A
0 Ratings
8.0
80%
144 Ratings
CRM Project Management

Deltek Costpoint
Feature Set Not Supported
N/A
7.8
Salesforce
78%
Salesforce.com ranks higher in 3/3 features
Salesforce.com ranks higher in 3/3 features
Task management

N/A
0 Ratings
8.0
80%
158 Ratings
Billing and invoicing management

N/A
0 Ratings
6.7
67%
37 Ratings
Reporting

N/A
0 Ratings
8.6
86%
122 Ratings
CRM Reporting & Analytics

Deltek Costpoint
Feature Set Not Supported
N/A
8.5
Salesforce
85%
Salesforce.com ranks higher in 3/3 features
Salesforce.com ranks higher in 3/3 features
Forecasting

N/A
0 Ratings
8.3
83%
157 Ratings
Pipeline visualization

N/A
0 Ratings
8.5
85%
173 Ratings
Customizable reports

N/A
0 Ratings
8.6
86%
181 Ratings
Social CRM

Deltek Costpoint
Feature Set Not Supported
N/A
8.1
Salesforce
81%
Salesforce.com ranks higher in 2/2 features
Salesforce.com ranks higher in 2/2 features
Social data

N/A
0 Ratings
8.1
81%
115 Ratings
Social engagement

N/A
0 Ratings
8.1
81%
113 Ratings
Integrations with 3rd-party Software

Deltek Costpoint
Feature Set Not Supported
N/A
8.0
Salesforce
80%
Salesforce.com ranks higher in 2/2 features
Salesforce.com ranks higher in 2/2 features
Marketing automation

N/A
0 Ratings
8.0
80%
149 Ratings
Compensation management

N/A
0 Ratings
8.0
80%
100 Ratings
Platform

Deltek Costpoint
Feature Set Not Supported
N/A
8.2
Salesforce
82%
Salesforce.com ranks higher in 1/1 features
Salesforce.com ranks higher in 1/1 features
Mobile access

N/A
0 Ratings
8.2
82%
158 Ratings
Attribute Ratings
- Salesforce.com is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

2.1
Deltek Costpoint
21%
10 Ratings
8.2
Salesforce
82%
303 Ratings
Likelihood to Renew

Deltek Costpoint
N/A
0 Ratings
9.5
Salesforce
95%
50 Ratings
Usability

1.0
Deltek Costpoint
10%
2 Ratings
8.4
Salesforce
84%
90 Ratings
Availability

Deltek Costpoint
N/A
0 Ratings
9.8
Salesforce
98%
54 Ratings
Performance

Deltek Costpoint
N/A
0 Ratings
9.0
Salesforce
90%
36 Ratings
Support Rating

2.0
Deltek Costpoint
20%
1 Rating
8.0
Salesforce
80%
117 Ratings
In-Person Training

Deltek Costpoint
N/A
0 Ratings
7.9
Salesforce
79%
11 Ratings
Online Training

Deltek Costpoint
N/A
0 Ratings
9.1
Salesforce
91%
15 Ratings
Implementation Rating

Deltek Costpoint
N/A
0 Ratings
9.4
Salesforce
94%
32 Ratings
Contract Terms and Pricing Model

Deltek Costpoint
N/A
0 Ratings
9.1
Salesforce
91%
10 Ratings
Product Scalability

Deltek Costpoint
N/A
0 Ratings
10.0
Salesforce
100%
2 Ratings
Professional Services

Deltek Costpoint
N/A
0 Ratings
9.3
Salesforce
93%
8 Ratings
Likelihood to Recommend
Deltek Costpoint
Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.
Instrumentation Engineer
RESPECCivil Engineering, 201-500 employees
Salesforce
Ability to create dashboards. The project progress can be easily tracked. Tickets can be fed with all the right data and the same can be exported. You can customize the fields as per your usage. Can be used for multiple projects. The reports generated are accurate in nature and can be used for making important decisions and improvements.

Verified User
Consultant in Engineering
Computer Software Company, 10,001+ employeesPros
Deltek Costpoint
- I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed.
- I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time.
- I also love that there are tons of reports that can be run to help with any projects.
Accounting Specialist IV
VT GroupDefense & Space, 501-1000 employees
Salesforce
- Salesforce.com is extremely customizable. I would not consider it an out-of-the-box solution, although its standard fields allow for fundamental CRM activities and reporting.
- Salesforce.com is able to integrate with 100s of third-party softwares—often times creating efficiencies in processes.
- Reports within Salesforce.com have the ability to be simple as a standard Account report, or you can get very granular with your report filtering to segment a very specific result, eg. Accounts in California who are active clients and fall within the pharmaceutical industry and have a specified market capitalization.
Sr. Strategic Development Manager, B2D
Intouch GroupMarketing and Advertising, 1001-5000 employees
Cons
Deltek Costpoint
- Customer Care - this is probably the one area that needs the most work.
- Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers.
- Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering.
AA Info Systems Manager
NCTCOGGovernment Administration, 201-500 employees
Salesforce
- Would like easier integration of Einstein data in Salesforce Dashboards so we do not have to navigate to the Analytics Studio.
- Quicker adoption of custom objects into new offerings like the Pipeline Navigator.
- Continued expansion of Salesforce Surveys for more features and flexibility.

Verified User
Director in Sales
Transportation/Trucking/Railroad Company, 10,001+ employeesPricing Details
Deltek Costpoint
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Deltek Costpoint Editions & Modules
—
Additional Pricing Details
—Salesforce
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$25 per month
Salesforce Editions & Modules
Edition
Essentials | $25.001 |
---|---|
Professional | $75.001 |
Enterprise | $150.001 |
Unlimited | $300.002 |
- Per User/Per Month
- Per user/Per month
Additional Pricing Details
—Likelihood to Renew
Deltek Costpoint
No score
No answers yet
No answers on this topic
Salesforce
Salesforce 9.5
Based on 50 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
Account Manager
Camelot EnterprisesApparel & Fashion, 11-50 employees
Usability
Deltek Costpoint
Deltek Costpoint 1.0
Based on 2 answers
It is the most unintuitive system I have ever used. No one understands it right off the bat and the documentation doesn't help much.

Verified User
Team Lead in Information Technology
Computer Software Company, 501-1000 employeesSalesforce
Salesforce 8.4
Based on 90 answers
Compared to the Salesforce Classic layout, the Lightning Experience is very user-friendly. Customize your top navigation bar to include quick links to your most frequently used records, objects, or reports. There are free online courses from Salesforce called "Trail Heads" to help new users get acquainted with the CRM. As a whole, it's a well-designed and user-friendly website. All is well, and there have been no problems so far.
Software Engineer
Prime Tech Solutions Ltd.Information Technology & Services, 51-200 employees
Reliability and Availability
Deltek Costpoint
No score
No answers yet
No answers on this topic
Salesforce
Salesforce 9.8
Based on 54 answers
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
Salesforce.com Administrator
OPKO Diagnostics, LLCMedical Practice, 51-200 employees
Performance
Deltek Costpoint
No score
No answers yet
No answers on this topic
Salesforce
Salesforce 9.0
Based on 36 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Corporate Controller / Director Sales
Solar WindsInformation Technology and Services, 501-1000 employees
Support Rating
Deltek Costpoint
Deltek Costpoint 2.0
Based on 1 answer
The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?
Instrumentation Engineer
RESPECCivil Engineering, 201-500 employees
Salesforce
Salesforce 8.0
Based on 117 answers
Account managers are awesome for the most part but change every year. So just as they are getting to know your business they usually switch accounts. We have premier success now which gives us 24/7 access to support, which has been helpful as we deal with integration issues with APIs and across Salesforce products.

Verified User
C-Level Executive in Marketing
Consumer Goods Company, 51-200 employeesIn-Person Training
Deltek Costpoint
No score
No answers yet
No answers on this topic
Salesforce
Salesforce 7.9
Based on 11 answers
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.
I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business

Verified User
Analyst in Sales
Computer Software Company, 501-1000 employeesOnline Training
Deltek Costpoint
No score
No answers yet
No answers on this topic
Salesforce
Salesforce 9.1
Based on 15 answers
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.
We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this

Verified User
Program Manager in Information Technology
Computer Software Company, 501-1000 employeesImplementation Rating
Deltek Costpoint
No score
No answers yet
No answers on this topic
Salesforce
Salesforce 9.4
Based on 32 answers
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.

Verified User
Employee in Marketing
Computer Software Company, 11-50 employeesAlternatives Considered
Deltek Costpoint
- Deltek Costpoint was able to provide a few more dimensions than ADP and is better prepared for larger international integration.
- DATABASICS can meet our dimension needs and provide the same services as Deltek Costpoint at a much lower cost.

Verified User
Professional in Finance and Accounting
Hospital & Health Care Company, 51-200 employeesSalesforce
When evaluating a CRM solution for our company we had a fairly simple decision process. We had to decide to buy vs build an internal solution - which we found for the cost Salesforce would save from development / IT perspective and provide a more robust solution. The closest out of the box competitor we looked at was the Microsoft Dynamics CRM product -and again, we found Salesforce to be a more robust / cost effective solution.

Verified User
General Manager in Corporate
Financial Services Company, 1-10 employeesContract Terms and Pricing Model
Deltek Costpoint
No score
No answers yet
No answers on this topic
Salesforce
Salesforce 9.1
Based on 10 answers
The contract process was arduous. Some of that was because of the purchasing issues with our university, but as mentioned previously, we got a quote for a package and then they also recommended add-on fees. These were things we did not end up going with because we had budgeted based on the originally quoted amount. This has slowed down our implementation phase and meant we were paying for two CRM software for longer than I would have liked.

Verified User
Professional in Professional Services
Higher Education Company, 1001-5000 employeesScalability
Deltek Costpoint
No score
No answers yet
No answers on this topic
Salesforce
Salesforce 10.0
Based on 2 answers
I've worked with Salesforce since 2001 in companies ranging from 4 to hundreds of sales people and the system has been able to scale and perhaps more importantly expand (functionally) to the needs of larger organizations. In fact in my previous company, as a provider of a solution that integrated with Salesforce, we had customers that had thousands of sales people using Salesforce.

Verified User
Consultant in Sales
Printing Company, 11-50 employeesProfessional Services
Deltek Costpoint
No score
No answers yet
No answers on this topic
Salesforce
Salesforce 9.3
Based on 8 answers
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
Customer Relationship Management Specialist
Green Light LtdInformation Technology & Services, 51-200 employees
Return on Investment
Deltek Costpoint
- Costpoint has made it possible for our business to get our invoices paid quickly and on time
- Costpoint has made it possible for our business to get a ISO audits cleared every year
- Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.

Verified User
Manager in Finance and Accounting
Information Technology and Services Company, 1001-5000 employeesSalesforce
- Companies that either hire consulting expertise or have in-house experts will benefit the most. It can be a powerful tool. Manage it correctly and there will be great benefits.
- Conversely, if companies don't implement Salesforce.com with a plan, there will be frustration and small if any ROI realized.
Integration Engineer
Goin Solutions, Inc.Computer Software, 1-10 employees