What users are saying about
5 Ratings
1 Rating
5 Ratings
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Score 7.9 out of 100
1 Rating
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Score 10 out of 100

Attribute Ratings

  • Lexer is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.7

Countly

77%
4 Ratings
10.0

Lexer

100%
1 Rating

Support Rating

7.0

Countly

70%
2 Ratings
10.0

Lexer

100%
2 Ratings

Likelihood to Recommend

Countly

Whether you're planning to include it into a website or a mobile application, this arrangement is simple to implement. The best feature has to be its superb "division," which allows you to delve deeper into your data without using SQL-like queries. On Ubuntu, the free "group version" can act organically aided.
Nicolas Van Levi Buenviaje | TrustRadius Reviewer

Lexer

For any direct to consumer business that cares about their customer, and the message that they serve to those customers, then this is the tool for you.It is easy to "test and chase" into strategies by simultaneously creating multiple campaigns. Lexer's tool measures the performance of each for the continuous improvement of direct marketing decisions.It is also perfect if you're looking to turn responsive customer service strategies into proactive customer experiences. Their engage desktop tool significantly improves productivity, meaning some of your least productive staff can become high performers within the business and establish a platform against which they can grow.
Anonymous | TrustRadius Reviewer

Pros

Countly

  • Open-source and Self-hosted - Countly can be completely self-hosted, which makes it really easy to offset costs of a competing service like Segment or Mixpanel for early-stage companies.
  • A large number of SDKs and platform support - Countly provides fairly comprehensive support for mobile applications and general tracking. As a result, it's pretty easy to create comprehensive tracking of events for any company.
  • Custom queries, access to data - You have instant access to data and extensive customizability which makes this platform fairly easy to use for any purpose of user and market tracking.
Fedor Paretsky | TrustRadius Reviewer

Lexer

  • Easy for all levels of employees to use.
  • Fast implementation with immediate learnings.
Anonymous | TrustRadius Reviewer

Cons

Countly

  • The UI is not the best
  • Documentation- hard to find what you're looking for sometimes
Anonymous | TrustRadius Reviewer

Lexer

  • We are incredibly happy with the tool as is.
Anonymous | TrustRadius Reviewer

Pricing Details

Countly

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 per month per data point

Countly Editions & Modules

Edition
Countly Enterprise EditionPersonalized Plans1
Countly Community EditionFree Forever
  1. per month per data point
  2. none
Additional Pricing Details
Customizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).

Lexer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Lexer Editions & Modules

Additional Pricing Details

Support Rating

Countly

Countly 7.0
Based on 2 answers
Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.
Anonymous | TrustRadius Reviewer

Lexer

Lexer 10.0
Based on 2 answers
Instant responses are available over the phone, Slack, or Email. We are also able to have meaningful top-to-top conversations where their President of North America will talk to ours as frequently as is needed. They are true partners who genuinely care about us as a client.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Countly

Countly have two main elements that make it the better option. First is open sourced so you can edit with code new options and new events, also you can use a variety of plugins depending of the necessities of the users and the objectives of every analysis. The second characteristic is that is very easy to use and even if is open source and the code could seem complex everything is very intuitive.
Carlos David González Vargas | TrustRadius Reviewer

Lexer

We decided not to pursue alternates to Lexer based on:1. Value proposition. Lexer had the greatest value.2. Our belief in other products' internal team and ongoing support capabilities. Other companies didn't feel as believable.3. User interface. Lexer has done an incredible job making their tool extremely simple to use.
Anonymous | TrustRadius Reviewer

Return on Investment

Countly

  • It is great for beginners!
  • It is simple to use!
  • It can be integrated with other apps such as Ubuntu.
Nicolas Van Levi Buenviaje | TrustRadius Reviewer

Lexer

  • We're able to create strategies around lapsed customers and return this consumer subset to revenue.
  • We're able to more easily identify consumer purchasing habits to create customer journeys.
Anonymous | TrustRadius Reviewer

Screenshots

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