Countly vs Request Metrics

Likelihood to Recommend

Countly is wonderful. It mhas affordable options for startups that are experimenting with event and market-tracking services that can't afford more expensive services but do have the cloud credits to operate Countly. For later-stage companies that have the money, but not the time to set up a service like this, a service like Amplitude, Segment, or Mixpanel may be a better alternative.

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Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

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Request Metrics is great for small web development teams that want to make fast web applications. It was quick for us to get started and we could use the reports right away without having to read through documentation. If you just need to get some performance metrics, Request Metrics is perfect.It would not be so good for a larger team or a complex backend application as it is pretty limited in what it can measure.

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Imelda Garcia

Software Engineer

pounce3Computer Software, 1-10 employees

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Feature Rating Comparison

Countly

Request Metrics

Application monitoring

Threshold alerts

Application performance management console

Pros

Great tool for mobile and web analytics
Open source

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Verified User

Director in Marketing

Internet Company, 51-200 employees

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Performance charts are really simple and easy for us to understand what is happening
It was easy to get started and doesn't need administration or training
It's affordable for our team
It's fast

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Imelda Garcia

Software Engineer

pounce3Computer Software, 1-10 employees

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Cons

Bad UI - The UI is quite outdated and poorly designed, which was one of the principal reasons for us moving away from Countly.
Some poor documentation - 3rd-party documentation and tutorials for some of their mobile SDKs are better than Countly's own documentation.
Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel.

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Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

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I wish that it could also do uptime checking of the site
There is not enough detail to drill into individual users

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Imelda Garcia

Software Engineer

pounce3Computer Software, 1-10 employees

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Support Rating

Countly 7.0

Based on 2 answers

Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.

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Verified User

Director in Marketing

Internet Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Matomo has poor integrations and SDK support compared to Countly. It is also significantly harder to set up compared to Countly. There have also been complaints about Matomo having security flaws. Additionally, Matomo seemed to lack common analytics platform features, like segmentation, and tracking/downloading raw data. These features are very easy to use in Countly and are usually a necessity for most companies.

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Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

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We also consider Speedcurve and Calibre for monitoring. Speedcurve was really nice, but the reports were slow. We had to wait a lot to get information. It was also out of our budget and would require extra justification to use it.Calibre was also nice, but the numbers were based on synthetic rather than real user performance. We felt that this wasn't as helpful for us.

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Imelda Garcia

Software Engineer

pounce3Computer Software, 1-10 employees

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Return on Investment

Positive: in-depth analysis
Negative: lack of documentation

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Verified User

Director in Marketing

Internet Company, 51-200 employees

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The launch of our project dashboard was much smoother and more successful because we could fix problems earlier
It fit without our existing operations budget

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Imelda Garcia

Software Engineer

pounce3Computer Software, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Countly Editions & Modules

On-premise Edition

Countly Enterprise Edition	Please ask¹

per installation

SaaS Edition

Countly Cloud Edition	Please ask¹

Per installation

Additional Pricing Details

Customizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$10*

* monthly page views

Request Metrics Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Countly

Request Metrics

Countly

Request Metrics

Countly vs Request Metrics

Countly

Request Metrics

Feature Rating Comparison

Application Performance Management

Application monitoring

Threshold alerts

Application performance management console

Pros

Cons

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Countly Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Request Metrics Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Support Rating

Add comparison