What users are saying about
3 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

Countly

Countly is wonderful. It mhas affordable options for startups that are experimenting with event and market-tracking services that can't afford more expensive services but do have the cloud credits to operate Countly. For later-stage companies that have the money, but not the time to set up a service like this, a service like Amplitude, Segment, or Mixpanel may be a better alternative.
Fedor Paretsky | TrustRadius Reviewer

Request Metrics

Request Metrics is great for small web development teams that want to make fast web applications. It was quick for us to get started and we could use the reports right away without having to read through documentation. If you just need to get some performance metrics, Request Metrics is perfect.It would not be so good for a larger team or a complex backend application as it is pretty limited in what it can measure.
Imelda Garcia | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Countly
Request Metrics
9.0
Application monitoring
Countly
Request Metrics
10.0
Threshold alerts
Countly
Request Metrics
8.0
Application performance management console
Countly
Request Metrics
9.0

Pros

Countly

  • Great tool for mobile and web analytics
  • Open source
Anonymous | TrustRadius Reviewer

Request Metrics

  • Performance charts are really simple and easy for us to understand what is happening
  • It was easy to get started and doesn't need administration or training
  • It's affordable for our team
  • It's fast
Imelda Garcia | TrustRadius Reviewer

Cons

Countly

  • Bad UI - The UI is quite outdated and poorly designed, which was one of the principal reasons for us moving away from Countly.
  • Some poor documentation - 3rd-party documentation and tutorials for some of their mobile SDKs are better than Countly's own documentation.
  • Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel.
Fedor Paretsky | TrustRadius Reviewer

Request Metrics

  • I wish that it could also do uptime checking of the site
  • There is not enough detail to drill into individual users
Imelda Garcia | TrustRadius Reviewer

Support Rating

Countly

Countly 7.0
Based on 2 answers
Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.
Anonymous | TrustRadius Reviewer

Request Metrics

No score
No answers yet
No answers on this topic

Alternatives Considered

Countly

Matomo has poor integrations and SDK support compared to Countly. It is also significantly harder to set up compared to Countly. There have also been complaints about Matomo having security flaws. Additionally, Matomo seemed to lack common analytics platform features, like segmentation, and tracking/downloading raw data. These features are very easy to use in Countly and are usually a necessity for most companies.
Fedor Paretsky | TrustRadius Reviewer

Request Metrics

We also consider Speedcurve and Calibre for monitoring. Speedcurve was really nice, but the reports were slow. We had to wait a lot to get information. It was also out of our budget and would require extra justification to use it.Calibre was also nice, but the numbers were based on synthetic rather than real user performance. We felt that this wasn't as helpful for us.
Imelda Garcia | TrustRadius Reviewer

Return on Investment

Countly

  • Positive: in-depth analysis
  • Negative: lack of documentation
Anonymous | TrustRadius Reviewer

Request Metrics

  • The launch of our project dashboard was much smoother and more successful because we could fix problems earlier
  • It fit without our existing operations budget
Imelda Garcia | TrustRadius Reviewer

Screenshots

Pricing Details

Countly

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Countly Editions & Modules

On-premise Edition
Countly Enterprise EditionPlease ask1
  1. per installation
SaaS Edition
Countly Cloud EditionPlease ask1
  1. Per installation
Additional Pricing Details
Customizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).

Request Metrics

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* monthly page views

Request Metrics Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Countly
7.0
Request Metrics
10.0

Support Rating

Countly
7.0
Request Metrics

Add comparison