Coupa vs Sage Business Cloud Accounting

• Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
• No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
• Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
• SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
• Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.

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• The ability to log in to your accounting data anywhere you have internet. No sending backups to your accountant, no more trying to recover lost data, or having to log in to a server. This cloud hosted solution gives you a lot more freedom and flexibility as I can log in to it from any computer, or mobile device.
• The ability to send professional invoices or quotes to my customers while still at their location. Also the ability to easily track my receivables and stay on top of them as they are always right at my fingertips.
• Project tracking is a great feature. With this module you can send tasks associated with a project to your team without giving them access to your financial information. They can report to you where they are at on the project to help you stay on track. You can track the revenue and expenses associated with this project to make sure you are making a profit.
• Bank integration brings in all the transactions and easily lets you allocate to the appropriate revenue and expense account or match to sales invoices or purchase invoices saving you time in data entry.
• Sage One integrates with Sage Payment solutions or Paypal. By giving your customers more options to pay helping you stay on top of your receivables.
• I love how it imports into the Sage 50 Accounting software for those customers who still need the features and functionality of the desktop software.
• Just released the integration between Sage 50 and Sage One just got easier. The previous versions of Sage One and Sage 50 had the ability to download customer transactions from Sage One including invoicing, other income, bills, expenses, bank transfers and general journal entries to your Sage 50 accounting software.
• With the latest update for Sage 50 you can now automatically upload and map your Sage 50 customer records, vendors, accounts, inventory items, and tax codes to Sage One for a quick, easy setup and perfect record match every time. This makes things so much easier when setting up new customers in Sage One
• Now that important client information flows both ways, you can set up a new client in Sage One in minutes by accessing your Sage One connection wizard (under “file tab” in Sage 50 Accountants Edition) For the customers, vendors and accounts and products and services.
• The other information such as Sales invoices and other income, Bills and other expenses, Bank Transfers, general journal entries flow from Sage One to Sage 50.

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• Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
• We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.

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• Because they don't use accounting terminology like debit/credit, journals can get very complicated, especially with balance sheet accounts like suspense accounts that can be either an asset or a liability.
• The API documentation and process to gain access to the API is not very user friendly.
• They don't have an integrated asset register that calculates amortization/depreciation. The logic is simple, it just needs to be done.
• VAT is still calculated incorrectly; a different rounding is used than SARS (South African Revue Service) uses.

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• The easy internal process to find. Given this is the same for all teams, I'd guess there is a positive impact from our Finance Team as they only have one tool they have to manage, pull reporting from, etc.
• Frustrating process, as mentioned at times this can be a frustrating tool to use, which I think causes a lot of employees (who are not on the Finance Team) to direct undue frustration towards the Finance Team, creating avoidable tensions.

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• Ability to add-on: Positive ROI can be achieved by building you own customized solution by adding on partner apps. Such apps extend the functionality of the product to accommodate certain business requirements.
• Product is slower than competitors: Negative ROI as product seems to be comparatively slower than competitors when holding other variables constant (ie. browser version, Internet connection speed, etc.) In a busy accounting cycle, this can have a substantial impact. Also, back buttons don't allow for retaining same screen input data.
• Reports functionality strong: Positive ROI due to ability to view data in many dimensions/formats.
• Ability to connect financial accounts: Positive ROI as data from financial accounts automatically brought into the accounts where it can approved for posting, thus eliminating manual entry.

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