What users are saying about
Top Rated
52 Ratings
Top Rated
337 Ratings
Top Rated
52 Ratings
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Score 6.9 out of 100
Top Rated
337 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

SAP ERP

In a manufacturing, industrial complex, or any company that wants everything to go according to the standards and principles, I recommend SAP ERP even new companies and new startups, can use the cloud version, which is very economical based on each user and monthly cost. And in many cases and costs, everything is saved and a comprehensive automation system can be experienced in the cloud.
Ali Kazempour | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Coupa
SAP ERP
8.1
Pay calculation
Coupa
SAP ERP
5.0
Benefit plan administration
Coupa
SAP ERP
8.8
Direct deposit files
Coupa
SAP ERP
8.9
Salary revision and increment management
Coupa
SAP ERP
8.9
Reimbursement management
Coupa
SAP ERP
8.8

Customization

Coupa
SAP ERP
7.5
API for custom integration
Coupa
SAP ERP
7.5
Plug-ins
Coupa
SAP ERP
7.5

Security

Coupa
SAP ERP
9.0
Single sign-on capability
Coupa
SAP ERP
8.9
Role-based user permissions
Coupa
SAP ERP
9.1

Reporting & Analytics

Coupa
SAP ERP
7.4
Dashboards
Coupa
SAP ERP
6.9
Standard reports
Coupa
SAP ERP
7.7
Custom reports
Coupa
SAP ERP
7.5

General Ledger and Configurable Accounting

Coupa
SAP ERP
8.4
Accounts payable
Coupa
SAP ERP
8.8
Accounts receivable
Coupa
SAP ERP
8.5

Inventory Management

Coupa
SAP ERP
8.7
Inventory tracking
Coupa
SAP ERP
9.2
Automatic reordering
Coupa
SAP ERP
8.1
Location management
Coupa
SAP ERP
8.6
Manufacturing module
Coupa
SAP ERP
9.0

Order Management

Coupa
SAP ERP
7.9
Pricing
Coupa
SAP ERP
8.3
Order entry
Coupa
SAP ERP
8.3
Credit card processing
Coupa
SAP ERP
6.9
Cost of goods sold
Coupa
SAP ERP
8.2

Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

SAP ERP

  • Integration of functions within the organization (example: warehouse releasing and inventory management with finance costing and logistics)
  • Security features are on point. Clear segregation of duties can be achieved by assigning access rights based on least privilege principle
  • Can be easily learned.
  • Roles assigned to users can be customized.
Brandon Macapelit, CISA | TrustRadius Reviewer

Cons

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Paul Wetterholm | TrustRadius Reviewer

SAP ERP

  • High cost of licensing, implementation & maintenance.
  • It gets complex when companies try to implement their existing business processes to Standard SAP provided business processes if it differs.
  • It is not for small/medium size businesses
  • The complete implementation process may take several years. Usually, companies take core modules of SAP ERP & implement those first.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Coupa

No score
No answers yet
No answers on this topic

SAP ERP

SAP ERP 8.6
Based on 4 answers
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Todd Bellamy | TrustRadius Reviewer

Usability

Coupa

No score
No answers yet
No answers on this topic

SAP ERP

SAP ERP 9.0
Based on 4 answers
SAP ERP is highly efficient with handling both large and complex organizations and it has the ability to handle different departments within the company and the data security is fool proof. It also automatically enables the data to be available between different modules such as SD and MM or HCM or IM and QM so users do not have to use multiple applications to run their everyday business.
Harminder Chahal | TrustRadius Reviewer

Support Rating

Coupa

No score
No answers yet
No answers on this topic

SAP ERP

SAP ERP 9.3
Based on 4 answers
SAP service and support is excellent. They respond quickly on all days of the week and most hours. There are also many educational documents on the site, YouTube, which has made things easier. SAP has been one of the best in the industry for many years and has a professional and friendly support team.
Ali Kazempour | TrustRadius Reviewer

Alternatives Considered

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

SAP ERP

SAP is totally integrated as are many of its greatest competitors, but the level of detail in the integration between modules puts SAP heads and shoulders above all others. Granted, the SAP implementation can be much more difficult to perform, but in the long run, the amount of effort you put in will result in excellent usability. After using Oracle's E-Business Suite for over 20 years, we did a due diligence search that lasted over 18 months before making a decision to go with SAP. This was a result of our Oracle system being made "un-upgradeable" due to a custom module that Oracle Consulting actually built for us. We were stuck in an old version of their database that would not work upon patching to the next version.
John Mota | TrustRadius Reviewer

Return on Investment

Coupa

  • The easy internal process to find. Given this is the same for all teams, I'd guess there is a positive impact from our Finance Team as they only have one tool they have to manage, pull reporting from, etc.
  • Frustrating process, as mentioned at times this can be a frustrating tool to use, which I think causes a lot of employees (who are not on the Finance Team) to direct undue frustration towards the Finance Team, creating avoidable tensions.
Rachel Friedlander-Holm | TrustRadius Reviewer

SAP ERP

  • SAP has helped in transparency across different business unit and single financial view of the company that previously did not exist.
  • The cost of supporting the solution is slightly higher than the previous ERP and the consulting solutions cost more.
  • Overall SAP has brought in positive ROI and uniform business practices across the organization
Anonymous | TrustRadius Reviewer

Pricing Details

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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