Coupa vs WeTravel

Likelihood to Recommend

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.

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JR Miller

SVP Finance

The Leukemia & Lymphoma Society, Inc.Non-Profit Organization Management, 501-1000 employees

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I would highly recommend WeTravel to other fitness instructors and studio owners looking to help organize their retreat registration websites, information, and make payment processing simple and easy!

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Kristin Khederian

Owner

SolSeed Retreats LLCHealth, Wellness and Fitness, 1-10 employees

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Pros

Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.

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Scott Coleman CPSM, CPSD, C.P.M

Procurement Manager

Sprouts Farmers MarketRetail, 10,001+ employees

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Customer Service is top notch and incredibly responsive to any tech issues or questions.
WeTravel is constantly improving their softwares’ functionality and adding new features for payment collection in multiple currencies, vendor payouts, registrant information collection, etc.
Their fees are only about 1% of your trip’s revenue, which is much less than Square or PayPal.

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Kristin Khederian

Owner

SolSeed Retreats LLCHealth, Wellness and Fitness, 1-10 employees

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Cons

I would like to see an image of my uploaded documents. I see the success message but always have to check it after to make sure it is the right one. A preview of that image would help. One that I can click on and view.

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Verified User

Program Manager in Sales

Computer Software Company, 501-1000 employees

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Refunds. I'd like to be able to refund any amount of the trip cost, not just payments in full. For example, someone puts down a $500 trip deposit. WeTravel only gives me the option to refund that $500 in full, not partially.

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Kristin Khederian

Owner

SolSeed Retreats LLCHealth, Wellness and Fitness, 1-10 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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Alternatives Considered

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.

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Robyn Mankoski

Regional Coordinator

DENT WIZARD INTLAutomotive, 1001-5000 employees

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WeTravel is far superior to PayPal. Their fees are much less, and they offer so much more than just payment processing. They are a huge asset in helping me manage all the retreats we run, organize information and room availability, and process payments

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Kristin Khederian

Owner

SolSeed Retreats LLCHealth, Wellness and Fitness, 1-10 employees

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Return on Investment

It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
Ease of use has led to mass adoption and more prompt processing of expenses

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