What users are saying about
6 Ratings
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Top Rated
1629 Ratings
6 Ratings
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Score 8 out of 100

MS SharePoint

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Top Rated
1629 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Coveo

Coveo is well-suited for larger companies that have a huge amount of files sitting its databases. For a company of more than 100K employees, Coveo does a nice job of sifting through massive piles of data. For example, if I wanted to find something about 401K matches, I could type that into the Coveo search bar on our portal and it would give me all the files in our system about investing in 401K in our company. The results don't take too long to come up as well.
Anonymous | TrustRadius Reviewer

MS SharePoint

It is the appropriate tool for document repositories that have many people as public, also for documents where a work team of any size can work simultaneously and the document's membership remains joint (unlike OneDrive). Also to keep the versions of the documents secured at each change. Regarding the distribution and organization of documents, it is perfect to segment by libraries, teams, among others, the documents according to the required audience.
Andrea Lemo | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Coveo
MS SharePoint
7.2
Task Management
Coveo
MS SharePoint
7.4
Gantt Charts
Coveo
MS SharePoint
6.2
Scheduling
Coveo
MS SharePoint
7.0
Workflow Automation
Coveo
MS SharePoint
7.6
Mobile Access
Coveo
MS SharePoint
7.4
Search
Coveo
MS SharePoint
7.5
Visual planning tools
Coveo
MS SharePoint
7.3

Communication

Coveo
MS SharePoint
7.3
Chat
Coveo
MS SharePoint
6.9
Notifications
Coveo
MS SharePoint
7.4
Discussions
Coveo
MS SharePoint
7.3
Surveys
Coveo
MS SharePoint
7.1
Internal knowledgebase
Coveo
MS SharePoint
7.6
Integrates with GoToMeeting
Coveo
MS SharePoint
6.8
Integrates with Gmail and Google Hangouts
Coveo
MS SharePoint
6.4
Integrates with Outlook
Coveo
MS SharePoint
8.6

File Sharing & Management

Coveo
MS SharePoint
7.9
Versioning
Coveo
MS SharePoint
8.3
Video files
Coveo
MS SharePoint
7.7
Audio files
Coveo
MS SharePoint
7.8
Document collaboration
Coveo
MS SharePoint
8.6
Access control
Coveo
MS SharePoint
8.3
Advanced security features
Coveo
MS SharePoint
7.8
Integrates with Google Drive
Coveo
MS SharePoint
7.0
Device sync
Coveo
MS SharePoint
8.0

Pros

Coveo

  • Searching a large set of documents is very fast
  • Support for faceted searching
  • Supports synonyms through an admin panel or via an external file
  • Out-of-box controls for rendering search, results, and faceting.
  • Customization allows for more flexible implementations
  • .NET hooks exist allowing code to be injected into its indexing process. This allows for more advanced taxonomy indexing (for example inspecting semantic information during indexing)
  • Items published via Sitecore are automatically indexed (within a minute or two of publish time)
  • Out-of-box support for ranking files attached to pages (PDFs, DOCs, etc) based on search term relevancy
  • Supports ranking certain file types above others (giving PDFs more weight than DOCs, etc)
  • Out-of-box support for crawling web pages from multiple sources. Each source can be configured with different crawl frequencies.
  • Coveo 7 introduces a JavaScript search interface in conjunction with a new REST API that you can use as an alternative to the out-of-the-box Coveo .NET search interfaces. This is also customizable and even supports templating engines like mustache and underscore.
  • They have a StackOverflow-like forum where you can get assistance from the community: https://answers.coveo.com/ .
Rondel Ward | TrustRadius Reviewer

MS SharePoint

  • Document sharing - it works really well for this. documents can be included in libraries and organized in folders. Documents can be uploaded as files or links to files stored anywhere that is accessible by URL.
  • Team discussion boards - It does discussion format very well and presents discussion sin a familiar format that all users will recognize. it can also do Wikis.
Jane Updegraff | TrustRadius Reviewer

Cons

Coveo

  • UI changes were cumbersome and timely to make changes to based on business requirements and user feedback. We were not able to optimize in the UI due to the constraints.
  • Analytics in the version we had were very poor. UI was built in Silverlight with no exportable version to be able to perform further analysis of data. Many product suggestions around additional metrics needed.
  • We struggled around data ranking and relevance due to the amount of unstructured data that we were indexing. This caused user adoption issues. This service and guidance was something that we were never really able to get from Coveo with my time using the product. The relevance controls were very simplistic and did not give us much control.
Lauren Jones, PMP | TrustRadius Reviewer

MS SharePoint

  • If you are going to implement its intranet system, you may have some problems, Microsoft actually discourages that from happening.
  • Sometime if you need to search, it requires a lot of internal customization.
  • Social networking is separated from the rest of the intranet.
  • Sometimes when you need to upload a great number of files, it becomes slow, and even some files do not upload, so you need to upload them manually.
Adriano Rosa | TrustRadius Reviewer

Likelihood to Renew

Coveo

Coveo 6.6
Based on 2 answers
We still have many clients which have custom search implementations supported by Coveo which crawl their Sitecore instances. From that perspective, I'm very likely to use it again. One of the main drawbacks I have heard is that Coveo is relatively expensive. The size of your project budget may have a greater influence on your decision to use Coveo if the custom features are not must-haves for your organization
Rondel Ward | TrustRadius Reviewer

MS SharePoint

MS SharePoint 9.6
Based on 21 answers
We have too much invested at this point to do anything different and there are too many reasons as a company our size to keep it. We are heavily licensed out for Microsoft and have 12 years of SharePoint development baked into who we are. Extracting that as a tool at this point would be dumb and devastating. There are no like-kind competitors to it at an enterprise level that scale and integrate as well.
Chris Carpenter | TrustRadius Reviewer

Usability

Coveo

No score
No answers yet
No answers on this topic

MS SharePoint

MS SharePoint 7.9
Based on 13 answers
A lot of users can give you many great ideas how to cleverly use SharePoint's core functionality to implement almost any process you need. It is very sturdy, never crashes. Many applications and third party solutions are built for SharePoint so even customization without Microsoft programming skills is rather easy and low cost.
hrvoje katusic | TrustRadius Reviewer

Support Rating

Coveo

No score
No answers yet
No answers on this topic

MS SharePoint

MS SharePoint 8.5
Based on 7 answers
Support varies by tech and by vendor. I've used Microsoft's support channel and for the most part have been successful to get my questions answered. I've also used third party vendors and have gotten some answers resolved as well, though sometimes getting them on the phone is difficult. It all depends!
Chris John | TrustRadius Reviewer

Implementation Rating

Coveo

No score
No answers yet
No answers on this topic

MS SharePoint

MS SharePoint 6.0
Based on 4 answers
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Christopher Corbett | TrustRadius Reviewer

Alternatives Considered

Coveo

No answers on this topic

MS SharePoint

While SharePoint isn't as easy to use as Igloo or Squarespace, it comes bundled with Office 365 and drives the backend of those tools. I don't see SharePoint as a place people want to go and see stuff, but rather as a glue that supports all the other Office Products. If we get more in house expertise, then it could be a place that people manage work, but it's not used that way right now
Matthew Deakyne | TrustRadius Reviewer

Return on Investment

Coveo

  • Quick to find things in a massive database when needed.
  • Results need to be more concise - sometimes we spend more time looking for the right file than if we were to just search amongst our own networks instead.
  • Coveo is not always the most useful but does its job when general information is needed.
Anonymous | TrustRadius Reviewer

MS SharePoint

  • We moved from DocuShare to MS SharePoint and it's been proven very effective.
  • Using MS SharePoint has provided immediate access to documents to staff where in the past, they would have to wait for an admin staff to forward to them.
  • It has been a positive impact for our organization - our newer staff has really benefited from MS SharePoint.
Jessalyn Ka | TrustRadius Reviewer

Pricing Details

Coveo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MS SharePoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Coveo
8.0
MS SharePoint
7.8

Likelihood to Renew

Coveo
6.6
MS SharePoint
9.6

Usability

Coveo
MS SharePoint
7.9

Support Rating

Coveo
MS SharePoint
8.5

In-Person Training

Coveo
MS SharePoint
4.5

Online Training

Coveo
MS SharePoint
6.4

Implementation Rating

Coveo
MS SharePoint
6.0

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