What users are saying about
This review does not include a rating.
Top Rated
78 Ratings
This review does not include a rating.
Top Rated
78 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Smart CPQ by FPX

No answers on this topic

Salesforce CPQ

It is actually well suited in most sales scenarios, perfect for the one I am operating under, which is a budding and upcoming eCommerce platform like industry buying where new SKU's across various categories and subcategories and various pricing and discounts keep on being added to the system and quoting and finding details becomes a difficult task, there in Salesforce CPQ becomes a game-changer.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

CPQ

Smart CPQ by FPX
Salesforce CPQ
8.0
Quote sharing/sending
Smart CPQ by FPX
Salesforce CPQ
8.3
Product configuration
Smart CPQ by FPX
Salesforce CPQ
7.6
Configuration options
Smart CPQ by FPX
Salesforce CPQ
8.1
Pricing rules
Smart CPQ by FPX
Salesforce CPQ
7.5
Price adjustment
Smart CPQ by FPX
Salesforce CPQ
7.3
Purchase history and open contracts
Smart CPQ by FPX
Salesforce CPQ
8.1
Guided selling/Sales portal
Smart CPQ by FPX
Salesforce CPQ
8.0
CPQ reporting & analytics
Smart CPQ by FPX
Salesforce CPQ
7.9
CPQ-CRM integration
Smart CPQ by FPX
Salesforce CPQ
8.4
Attachments to quotes
Smart CPQ by FPX
Salesforce CPQ
8.3
Order capturing
Smart CPQ by FPX
Salesforce CPQ
8.0

Pros

Smart CPQ by FPX

No answers on this topic

Salesforce CPQ

  • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
  • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
  • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
Danielle DesBiens | TrustRadius Reviewer

Cons

Smart CPQ by FPX

No answers on this topic

Salesforce CPQ

  • More complex product and configuration rules seem overly complex. If any math is required in a rule, even simple quantity rules can very complicated.
  • Quote templates while easy to customize are very simple in their layout. We'd like to be able to have more dynamic and visually appealing quote templates.
  • Guided selling is lacking in very basic ways. You can't create questions with dependencies for "if this, then that" or an intuitive questionnaire or guided selling wizard.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Smart CPQ by FPX

No score
No answers yet
No answers on this topic

Salesforce CPQ

Salesforce CPQ 9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

Usability

Smart CPQ by FPX

No score
No answers yet
No answers on this topic

Salesforce CPQ

Salesforce CPQ 8.6
Based on 3 answers
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

Support Rating

Smart CPQ by FPX

No score
No answers yet
No answers on this topic

Salesforce CPQ

Salesforce CPQ 7.7
Based on 13 answers
We feel the implementation went rather smooth as we were already up to speed on Salesforce.com, and it shortened the time to launch, in my opinion. Since we went with an out-of-the-box version, there was less customizing needed to make with work in our environment and software that the salesmen use.
Richard Peterson | TrustRadius Reviewer

Alternatives Considered

Smart CPQ by FPX

No answers on this topic

Salesforce CPQ

It is a strong offering if your a Salesforce customer. We previously used Panda Doc and the integration with Saleforce was just not robust enough as we've expanded. Panda Doc allowed for much more customization and control of templates. However, the pricing rules, discounting logic, and guided selling were all much more important to our overall process as we've grown.
Anonymous | TrustRadius Reviewer

Return on Investment

Smart CPQ by FPX

No answers on this topic

Salesforce CPQ

  • The use of Steelbrick has created significant positive productivity for Mitsubish Electric sales. An online price book and quote input function, along with the ability to clone a quote to efficiently start a new quote has improved sales process and inventory planning. This elevated our sales teams from monthly spreadsheet submissions to real time opportunity and inventory planning.
  • Use of SteelBrick also improved customer service. When a customer places an order today, the sales order processing team has ready access to approved proposals and pricing, instead of looking for the appropriate spreadsheet file containing a customer proposal.
Chris Osment | TrustRadius Reviewer

Screenshots

Pricing Details

Smart CPQ by FPX

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Smart CPQ by FPX Editions & Modules

Additional Pricing Details

Salesforce CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Salesforce CPQ Editions & Modules

Edition
Basic$301
Professional$501
Enterprise$751
  1. Per User per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Smart CPQ by FPX
Salesforce CPQ
8.0

Likelihood to Renew

Smart CPQ by FPX
Salesforce CPQ
9.1

Usability

Smart CPQ by FPX
Salesforce CPQ
8.6

Reliability and Availability

Smart CPQ by FPX
Salesforce CPQ
9.1

Performance

Smart CPQ by FPX
Salesforce CPQ
8.2

Support Rating

Smart CPQ by FPX
Salesforce CPQ
7.7

Scalability

Smart CPQ by FPX
Salesforce CPQ
8.2

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