Cradlepoint NetCloud Engine vs. Nuage Networks Virtualized Services Platform (VSP)

The platform and product selection as a whole covers a lot of range. The pricing is low enough and the levels granular enough that even customers that only need the use of a few features of the product can buy into the ecosystem with reasonable investment and grow with confidence without having paid too much. One thing that this enterprise company gets is this: Many small companies need enterprise-class features but don't have the user count to justify purchasing enterprise-class solutions. It is not that they don't need advanced features, it's just that enterprise vendors assume that small companies only have basic needs. It is not true, but you can't buy a solution that is only sold in hundreds of seats if you have 25 users in your company. Cradlepoint NetCloud does a good job of getting this right. You can buy a single seat or hundreds of seats, and the price is truly commensurate with your seat count. Everyone gets the enterprise features, you only pay for the seats you need.

Incentivized

I can recommend the use of this software, the objective points that we had as an organization for months could be met. I am not saying that it is free of problems but it gives peace of mind and confidence that it is backed by a large company in the technology industry.

Incentivized

• Remote router management
• Grouping and templating configurations
• Notifications and showing cellular health

Incentivized

• Group management of devices could be easier.
• Customized reporting would be nice.
• The task scheduler is not very robust (only one task is available for scheduling).

Incentivized

• There are certain tools that need training to be able to use them. One of them is SASE which requires reading long documentation and the support of qualified engineers is needed. I think this is difficult and does not allow you to explore all areas of the Nuage environment.
• There is intermittence in the afternoon hours. I mean by this that in the afternoon hours from 6 to 10 pm the platform does not load in the way it should, filling options are slowed down and the same thing happens in the early morning hours, the support team has not yet determined the exact reason for this.
• Volume discount could not be negotiated. That in this case a really extensive investment was requested for first-time use of the product.

Incentivized

Device management is nearly the same as if you logged in locally, giving a familiar feel to the interface. Device group management can be cumbersome when pushing firmware updates.

Incentivized

Every time I have engaged support, it has been a satisfying experience. Because they cover such a wide range of applications, I do have to spend more time explaining our intended results and rationale than I would have to do with a more focused vendor, but it's a minor tradeoff for the value of saved time in every other aspect of the solution.

Incentivized

It is much easier to group your devices within NetCloud prior to deployment. We ran into issues of lost/changed settings when grouping devices that had already been deployed

Incentivized

The cost of equipment, lines, and services was over 1,000 times the five year cost of Cradlepoint (formerly Pertino) when looking for a complete WAN replacement. Using small Linux devices (Intel NUCs) instead of expensive networking hardware provided equal service levels when we needed passthrough site-based access, rather than buying specific hardware from a vendor (including even Cradlepoint, though the integration is great and I do recommend their devices - especially for their cellular data redundancy features)

Incentivized

• It has freed me up to do more productive things instead of troubleshooting the VPN.
• It has made my employees happier because they have less frustrations working from home or on the road.

Incentivized

• It has allowed us to unite different computer methodologies for the control of breakdowns in the cloud.
• This supports commitment and meets business objectives in less time. This is simpler and the benefit is obvious.
• Improving incorrect procedures in this sense allows us to anticipate correcting errors by giving us alerts and avoiding wasting too much time solving specific problems in the future.
• Meet business objectives in months and it has been surprising. A specific business objective was to improve our facilities to be able to deliver faster service to our customers and achieve higher profit income.

Incentivized