What users are saying about
17 Ratings
348 Ratings
17 Ratings
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Score 9.1 out of 100
348 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

    Survey Format & Appearance

    Craft

    Feature Set Not Supported
    N/A
    8.4

    Qualtrics

    84%
    Qualtrics CoreXM ranks higher in 3/3 features

    Survey templates

    N/A
    0 Ratings
    8.6
    86%
    106 Ratings

    Themes

    N/A
    0 Ratings
    8.4
    84%
    109 Ratings

    Custom logo/branding

    N/A
    0 Ratings
    8.4
    84%
    107 Ratings

    Survey Content

    Craft

    Feature Set Not Supported
    N/A
    9.0

    Qualtrics

    90%
    Qualtrics CoreXM ranks higher in 3/3 features

    Changes to live survey

    N/A
    0 Ratings
    9.4
    94%
    109 Ratings

    Question design help

    N/A
    0 Ratings
    8.3
    83%
    115 Ratings

    Multiple question types

    N/A
    0 Ratings
    9.3
    93%
    125 Ratings

    Survey Logic

    Craft

    Feature Set Not Supported
    N/A
    8.6

    Qualtrics

    86%
    Qualtrics CoreXM ranks higher in 1/1 features

    Survey logic flexibility

    N/A
    0 Ratings
    8.6
    86%
    125 Ratings

    Survey Reporting & Analytics

    Craft

    Feature Set Not Supported
    N/A
    8.5

    Qualtrics

    85%
    Qualtrics CoreXM ranks higher in 5/5 features

    Response tracking

    N/A
    0 Ratings
    8.8
    88%
    122 Ratings

    Data export

    N/A
    0 Ratings
    8.8
    88%
    122 Ratings

    Standard reports

    N/A
    0 Ratings
    8.6
    86%
    115 Ratings

    Custom reports

    N/A
    0 Ratings
    8.0
    80%
    104 Ratings

    Analytics

    N/A
    0 Ratings
    8.4
    84%
    109 Ratings

    Survey Administration & Security

    Craft

    Feature Set Not Supported
    N/A
    9.0

    Qualtrics

    90%
    Qualtrics CoreXM ranks higher in 2/2 features

    Access controls

    N/A
    0 Ratings
    8.8
    88%
    106 Ratings

    Compliance

    N/A
    0 Ratings
    9.2
    92%
    93 Ratings

    Survey Distribution

    Craft

    Feature Set Not Supported
    N/A
    8.5

    Qualtrics

    85%
    Qualtrics CoreXM ranks higher in 2/2 features

    Vendor-offered crowdsourcing

    N/A
    0 Ratings
    8.2
    82%
    54 Ratings

    Respondent restrictions

    N/A
    0 Ratings
    8.8
    88%
    83 Ratings

    Attribute Ratings

    • Craft is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.4

    Craft

    94%
    6 Ratings
    8.9

    Qualtrics

    89%
    168 Ratings

    Likelihood to Renew

    Craft

    N/A
    0 Ratings
    9.4

    Qualtrics

    94%
    41 Ratings

    Usability

    Craft

    N/A
    0 Ratings
    9.0

    Qualtrics

    90%
    18 Ratings

    Availability

    Craft

    N/A
    0 Ratings
    9.0

    Qualtrics

    90%
    2 Ratings

    Performance

    Craft

    N/A
    0 Ratings
    5.5

    Qualtrics

    55%
    2 Ratings

    Support Rating

    9.4

    Craft

    94%
    3 Ratings
    8.4

    Qualtrics

    84%
    30 Ratings

    Online Training

    Craft

    N/A
    0 Ratings
    8.0

    Qualtrics

    80%
    2 Ratings

    Implementation Rating

    Craft

    N/A
    0 Ratings
    9.0

    Qualtrics

    90%
    2 Ratings

    Likelihood to Recommend

    Craft

    Craft is really well suited for any size design team - I have used it within a team of 3, and within a team of 30.It helps with collaboration within the team, and between external teams through 'sync' with Invision.It increases efficiency of using Sketch with things like 'data', 'duplicate', and 'stock'. These tools not only make designing faster, but also more realistic, allowing us to 'test' our designs sooner.
    Evan Jaffe | TrustRadius Reviewer

    Qualtrics

    Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.
    Caroline Wong | TrustRadius Reviewer

    Pros

    Craft

    • Craft is built to digital products developers, so its workflow is great.
    • It has a very nice interface and is a beautiful tool.
    Raphael Sanguinete | TrustRadius Reviewer

    Qualtrics

    • Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
    • It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
    • Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.
    Kevin Bone | TrustRadius Reviewer

    Cons

    Craft

    • Text formatting is sometimes difficult and can break your flow of writing.
    • The button for creating another level is exceptionally hard to see and poorly placed.
    • Copying rich text out of the app pastes it with an odd styling.
    Ben Lachman | TrustRadius Reviewer

    Qualtrics

    • The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
    • We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
    • I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Craft

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Craft Editions & Modules

    Additional Pricing Details

    Qualtrics

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $1,500 per user/per year

    Qualtrics Editions & Modules

    Edition
    Research Core 1$1,5001
    1. per user/per year
    Additional Pricing Details

    Likelihood to Renew

    Craft

    No score
    No answers yet
    No answers on this topic

    Qualtrics

    Qualtrics 9.4
    Based on 41 answers
    I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
    Ben Lawder | TrustRadius Reviewer

    Usability

    Craft

    No score
    No answers yet
    No answers on this topic

    Qualtrics

    Qualtrics 9.0
    Based on 18 answers
    All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
    Brian Harris | TrustRadius Reviewer

    Support Rating

    Craft

    Craft 9.4
    Based on 3 answers
    Responsive chat with founders to answer any questions you have.
    Anonymous | TrustRadius Reviewer

    Qualtrics

    Qualtrics 8.4
    Based on 30 answers
    Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
    D. SKye Hodges | TrustRadius Reviewer

    Online Training

    Craft

    No score
    No answers yet
    No answers on this topic

    Qualtrics

    Qualtrics 8.0
    Based on 2 answers
    I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
    Michael Climek | TrustRadius Reviewer

    Implementation Rating

    Craft

    No score
    No answers yet
    No answers on this topic

    Qualtrics

    Qualtrics 9.0
    Based on 2 answers
    I like being able to easily integrate new colleagues by simply giving them a log in user name and password
    Benjamin Sider | TrustRadius Reviewer

    Alternatives Considered

    Craft

    Craft was originally developed in response to ExpressionEngine's shortcomings. While ExpressionEngine has caught up in some regards, it still looks and feels a bit unpolished by comparison. Additionally, ExpressionEngine's vendor has never gotten UI right - not on their website, nor in their CMS. Craft remains easier to use, more polished and provides a wider feature set in its base install (without needing plugins).As for WordPress - while I recognize its massive popularity, I find its reliance on themes, third-party plugins, along with security shortcomings, make it a poor fit for the larger custom projects we build. On the other hand, if you want to throw up a passable website in a day, you can't beat WordPress.
    Ben Seigel | TrustRadius Reviewer

    Qualtrics

    ]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
    Luke Ferrel | TrustRadius Reviewer

    Return on Investment

    Craft

    • More accurate mockups for clients that take less time than without using Craft.
    • Increased collaboration within and between teams by providing more immediate insight into active design work.
    • More enjoyable experiences while designing, because the tool set opens up new work flows that do not existing natively in any design software.
    Evan Jaffe | TrustRadius Reviewer

    Qualtrics

    • Increased productivity due to the highly intuitive user-interface and template saving capabilities.
    • Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
    • If a user has created a great template, they can share to external teams quite easily. It helps other departments!
    Joshua Melder | TrustRadius Reviewer

    Screenshots

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