What users are saying about
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
367 Ratings
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Salesforce CMS

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
367 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Craft

Craft is really well suited for any size design team - I have used it within a team of 3, and within a team of 30.It helps with collaboration within the team, and between external teams through 'sync' with Invision.It increases efficiency of using Sketch with things like 'data', 'duplicate', and 'stock'. These tools not only make designing faster, but also more realistic, allowing us to 'test' our designs sooner.
Evan Jaffe | TrustRadius Reviewer

Salesforce CMS

If you have a company that is sales driven and that has plenty of requirements as far as sales information, quotations, and invoicing. Your company has to have a lot of sales movement and sales requirements for a CRM solution to work and to work well. The company has to have a certain size of sales and clients since Salesforce is a costly solution that has to make sense as far as purchasing and expenses go. Also, it works great for any company that has a traditional (funnel) sales process, since it makes it easier to use this model to drive the options down the funnel and generate real sales and real money
Alejandro Huerta | TrustRadius Reviewer

Feature Rating Comparison

Security

Craft
Salesforce CMS
8.4
Role-based user permissions
Craft
Salesforce CMS
8.4

Platform & Infrastructure

Craft
Salesforce CMS
7.9
API
Craft
Salesforce CMS
8.0
Internationalization / multi-language
Craft
Salesforce CMS
7.9

Web Content Creation

Craft
Salesforce CMS
7.6
WYSIWYG editor
Craft
Salesforce CMS
7.6
Code quality / cleanliness
Craft
Salesforce CMS
7.4
Admin section
Craft
Salesforce CMS
8.0
Page templates
Craft
Salesforce CMS
7.4
Library of website themes
Craft
Salesforce CMS
7.4
Mobile optimization / responsive design
Craft
Salesforce CMS
7.3
Publishing workflow
Craft
Salesforce CMS
8.3
Form generator
Craft
Salesforce CMS
7.6

Web Content Management

Craft
Salesforce CMS
7.8
Content taxonomy
Craft
Salesforce CMS
7.7
SEO support
Craft
Salesforce CMS
7.6
Bulk management
Craft
Salesforce CMS
7.7
Availability / breadth of extensions
Craft
Salesforce CMS
8.2
Community / comment management
Craft
Salesforce CMS
8.0

Pros

Craft

  • Free form nested text creation
  • Meeting notes
  • Easy sharing of text documents
  • Native apps
Ben Lachman | TrustRadius Reviewer

Salesforce CMS

  • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
  • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
  • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
Anonymous | TrustRadius Reviewer

Cons

Craft

  • It has a great workflow, but it is very little customizable.
  • The tool is not so easy to use, so you have to take a time to get to know it.
Raphael Sanguinete | TrustRadius Reviewer

Salesforce CMS

  • Platform is so robust it can be overwhelming when starting a report from scratch
  • Key words in the Search column have to be fairly specific
  • Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
Clay Coleman | TrustRadius Reviewer

Usability

Craft

No score
No answers yet
No answers on this topic

Salesforce CMS

Salesforce CMS 7.2
Based on 8 answers
It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
Anonymous | TrustRadius Reviewer

Support Rating

Craft

Craft 9.5
Based on 3 answers
Responsive chat with founders to answer any questions you have.
Anonymous | TrustRadius Reviewer

Salesforce CMS

Salesforce CMS 8.0
Based on 7 answers
I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
Melissa Kevra | TrustRadius Reviewer

Alternatives Considered

Craft

Craft was originally developed in response to ExpressionEngine's shortcomings. While ExpressionEngine has caught up in some regards, it still looks and feels a bit unpolished by comparison. Additionally, ExpressionEngine's vendor has never gotten UI right - not on their website, nor in their CMS. Craft remains easier to use, more polished and provides a wider feature set in its base install (without needing plugins).As for WordPress - while I recognize its massive popularity, I find its reliance on themes, third-party plugins, along with security shortcomings, make it a poor fit for the larger custom projects we build. On the other hand, if you want to throw up a passable website in a day, you can't beat WordPress.
Ben Seigel | TrustRadius Reviewer

Salesforce CMS

Salesforce CMS beats the competition due to UI, user friendliness, support, and ease of use as well as deployment. The entire system and process is simple to understand, has many different places for you to store key information, and is easily implemented at your company. You're getting a trusted brand with reliable customer service. I could not think of using any other program.
Anonymous | TrustRadius Reviewer

Return on Investment

Craft

  • More accurate mockups for clients that take less time than without using Craft.
  • Increased collaboration within and between teams by providing more immediate insight into active design work.
  • More enjoyable experiences while designing, because the tool set opens up new work flows that do not existing natively in any design software.
Evan Jaffe | TrustRadius Reviewer

Salesforce CMS

  • It helps organize customer information which is essential in every sale
  • It easily automates or links with other platforms, including the organization online website or shop
  • It can be difficult to use at first and quite overwhelming if staff is not trained to use it
Kristine Olfato | TrustRadius Reviewer

Pricing Details

Craft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce CMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Craft
8.3
Salesforce CMS
8.4

Usability

Craft
Salesforce CMS
7.2

Support Rating

Craft
9.5
Salesforce CMS
8.0

Add comparison