Craft vs. ServiceNow DevOps

Craft is really well suited for any size design team - I have used it within a team of 3, and within a team of 30. It helps with collaboration within the team, and between external teams through 'sync' with Invision. It increases efficiency of using Sketch with things like 'data', 'duplicate', and 'stock'. These tools not only make designing faster, but also more realistic, allowing us to 'test' our designs sooner.

Incentivized

ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.

Incentivized

• Craft is built to digital products developers, so its workflow is great.
• It has a very nice interface and is a beautiful tool.

Incentivized

• Plan develop, build, test, deploy and operate any applications in a safer environment.
• Evaluating and monitoring improvements
• Connects with third party and existing applications

Incentivized

• Text formatting is sometimes difficult and can break your flow of writing.
• The button for creating another level is exceptionally hard to see and poorly placed.
• Copying rich text out of the app pastes it with an odd styling.

Incentivized

• No drop-down option is available to click when requesting specific software or hardware.

Incentivized

Responsive chat with founders to answer any questions you have.

Incentivized

All in one solution. Software development: Craft.io provides features like task management, version control, and integration with code repositories, making it a good fit for software development teams. Product development: Craft.io's roadmap and product roadmap features allow teams to manage and prioritize features, making it a good fit for product development teams. Marketing and creative projects: Craft.io's task management, collaboration, and file sharing features make it well-suited for teams working on marketing and creative projects.

Incentivized

As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them

Incentivized

• We don't have hard numbers on Craft's impact on our ROI, but we recognize that its feature set, ease of use, and integrated ECommerce allows offering a superior product to clients.

Incentivized

• ROI
• Increased the NPR score.
• Central locale for information and troubleshooting.

Incentivized