What users are saying about
16 Ratings
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Score 9 out of 100
128 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Security

    Craft

    Feature Set Not Supported
    N/A
    8.9

    Sitecore Experience Manager

    89%
    Sitecore Experience Manager ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    8.9
    89%
    19 Ratings

    Platform & Infrastructure

    Craft

    Feature Set Not Supported
    N/A
    8.0

    Sitecore Experience Manager

    80%
    Sitecore Experience Manager ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    7.9
    79%
    16 Ratings

    Internationalization / multi-language

    N/A
    0 Ratings
    8.0
    80%
    14 Ratings

    Web Content Creation

    Craft

    Feature Set Not Supported
    N/A
    8.3

    Sitecore Experience Manager

    83%
    Sitecore Experience Manager ranks higher in 8/8 features

    WYSIWYG editor

    N/A
    0 Ratings
    7.9
    79%
    19 Ratings

    Code quality / cleanliness

    N/A
    0 Ratings
    8.9
    89%
    18 Ratings

    Admin section

    N/A
    0 Ratings
    8.9
    89%
    18 Ratings

    Page templates

    N/A
    0 Ratings
    7.9
    79%
    16 Ratings

    Library of website themes

    N/A
    0 Ratings
    7.9
    79%
    6 Ratings

    Mobile optimization / responsive design

    N/A
    0 Ratings
    7.9
    79%
    16 Ratings

    Publishing workflow

    N/A
    0 Ratings
    8.0
    80%
    17 Ratings

    Form generator

    N/A
    0 Ratings
    8.9
    89%
    17 Ratings

    Web Content Management

    Craft

    Feature Set Not Supported
    N/A
    8.3

    Sitecore Experience Manager

    83%
    Sitecore Experience Manager ranks higher in 5/5 features

    Content taxonomy

    N/A
    0 Ratings
    8.9
    89%
    16 Ratings

    SEO support

    N/A
    0 Ratings
    7.9
    79%
    14 Ratings

    Bulk management

    N/A
    0 Ratings
    7.9
    79%
    12 Ratings

    Availability / breadth of extensions

    N/A
    0 Ratings
    7.9
    79%
    17 Ratings

    Community / comment management

    N/A
    0 Ratings
    9.0
    90%
    14 Ratings

    Attribute Ratings

    • Craft is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.4

    Craft

    94%
    6 Ratings
    8.9

    Sitecore Experience Manager

    89%
    27 Ratings

    Likelihood to Renew

    Craft

    N/A
    0 Ratings
    9.0

    Sitecore Experience Manager

    90%
    9 Ratings

    Usability

    Craft

    N/A
    0 Ratings
    7.3

    Sitecore Experience Manager

    73%
    4 Ratings

    Support Rating

    9.4

    Craft

    94%
    3 Ratings
    9.1

    Sitecore Experience Manager

    91%
    4 Ratings

    Online Training

    Craft

    N/A
    0 Ratings
    10.0

    Sitecore Experience Manager

    100%
    1 Rating

    Implementation Rating

    Craft

    N/A
    0 Ratings
    9.1

    Sitecore Experience Manager

    91%
    5 Ratings

    Likelihood to Recommend

    Craft

    Craft is really well suited for any size design team - I have used it within a team of 3, and within a team of 30.It helps with collaboration within the team, and between external teams through 'sync' with Invision.It increases efficiency of using Sketch with things like 'data', 'duplicate', and 'stock'. These tools not only make designing faster, but also more realistic, allowing us to 'test' our designs sooner.
    Evan Jaffe | TrustRadius Reviewer

    Sitecore Experience Manager

    Great for companies that are looking to create customized, tailored content solutions and be willing to put in the hard work and effort to maximize the value out of the tool. If your company is just looking for very basic content management without all the bells and whistles, I'd recommend looking elsewhere for less [money].
    Anonymous | TrustRadius Reviewer

    Pros

    Craft

    • Craft is built to digital products developers, so its workflow is great.
    • It has a very nice interface and is a beautiful tool.
    Raphael Sanguinete | TrustRadius Reviewer

    Sitecore Experience Manager

    • Personalisation of advertising banners based upon knowledge of the customer, like location or previous searches enables us to target customers with products and offers that they are more likely to engage with, which has been done to good effect.
    • The use of Sitecore for content management enables the business and design team to perform changes to things, like images, content and page structure, which would otherwise have required a code release, which is costly in terms of man power.
    • The A/B testing in Sitecore is good because it allows us to statistically verify minor changes to the site - like advert changes or component ordering on the page - as to whether or not they positively impact conversion.
    Anonymous | TrustRadius Reviewer

    Cons

    Craft

    • Text formatting is sometimes difficult and can break your flow of writing.
    • The button for creating another level is exceptionally hard to see and poorly placed.
    • Copying rich text out of the app pastes it with an odd styling.
    Ben Lachman | TrustRadius Reviewer

    Sitecore Experience Manager

    • Sitecore is Customer Engagement Platform. It comes with lots of features (e.g. Authoring, Analytics, personalization, A/B Test, Webforms for marketers etc), But, most of them are not being used by many clients. If you are really looking for just CMS (only authoring and publishing), then I don't think Sitecore is a way to go.
    • You need to have a strong Sitecore certified developer base to manage the Sitecore platform (if you are using all features). It's the same case with others. But, finding a Sitecore certified (costs $$) developer is tough in the market. Now the market is growing (thanks to Sitecore promotional events) and Sitecore is gaining popularity, It may be easy to find such developers in the future. If you want to leverage most out of the Sitecore community you need to be a Sitecore certified developer.
    • Sitecore comes with lots of built-in features and marketplace components. I feel this puts in a little tricky situation. It gives an opportunity for a normal developer to use some of the free marketplace module, which may or may not be supported in a future version of Sitecore. which may put the entire platform in risk to upgrade to latest Sitecore version. You need to have a proper process to control and validate the marketplace components before using them.
    Laxmi Srinivas Samayamantri | TrustRadius Reviewer

    Pricing Details

    Craft

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Sitecore Experience Manager

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Craft

    No score
    No answers yet
    No answers on this topic

    Sitecore Experience Manager

    Sitecore Experience Manager 9.0
    Based on 9 answers
    Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.
    Anonymous | TrustRadius Reviewer

    Usability

    Craft

    No score
    No answers yet
    No answers on this topic

    Sitecore Experience Manager

    Sitecore Experience Manager 7.3
    Based on 4 answers
    With any platform that offers so much capability, usability will naturally be more challenging. Sitecore does an admirable job and made massive strides in version 8, but at some times offers too many ways to achieve the same task allows users to sometimes take a path less efficient than the preferred path.
    Aaron Branson | TrustRadius Reviewer

    Support Rating

    Craft

    Craft 9.4
    Based on 3 answers
    Responsive chat with founders to answer any questions you have.
    Anonymous | TrustRadius Reviewer

    Sitecore Experience Manager

    Sitecore Experience Manager 9.1
    Based on 4 answers
    Sitecore Support is very knowledgeable and helpful. We have raised a number of issues with them and they rarely fail to come up with an acceptable solution.
    Anonymous | TrustRadius Reviewer

    Online Training

    Craft

    No score
    No answers yet
    No answers on this topic

    Sitecore Experience Manager

    Sitecore Experience Manager 10.0
    Based on 1 answer
    Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Craft

    No score
    No answers yet
    No answers on this topic

    Sitecore Experience Manager

    Sitecore Experience Manager 9.1
    Based on 5 answers
    Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
    Chris Spears, CMTO | TrustRadius Reviewer

    Alternatives Considered

    Craft

    Craft was originally developed in response to ExpressionEngine's shortcomings. While ExpressionEngine has caught up in some regards, it still looks and feels a bit unpolished by comparison. Additionally, ExpressionEngine's vendor has never gotten UI right - not on their website, nor in their CMS. Craft remains easier to use, more polished and provides a wider feature set in its base install (without needing plugins).As for WordPress - while I recognize its massive popularity, I find its reliance on themes, third-party plugins, along with security shortcomings, make it a poor fit for the larger custom projects we build. On the other hand, if you want to throw up a passable website in a day, you can't beat WordPress.
    Ben Seigel | TrustRadius Reviewer

    Sitecore Experience Manager

    The decision to select Sitecore was not ultimately mine, but the fact that we were able to leverage in-house Microsoft .Net (C#) experience on a platform that had a library of extensions, but also allowed us to customize and keep private our confidential IP has been a big help. When you see a SharePoint site or a Drupal site you can usually tell "oh this is a MS SharePoint site", but with Sitecore the ability to customize and have different views even different components based on device type makes Sitecore a clear winner.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Craft

    • More accurate mockups for clients that take less time than without using Craft.
    • Increased collaboration within and between teams by providing more immediate insight into active design work.
    • More enjoyable experiences while designing, because the tool set opens up new work flows that do not existing natively in any design software.
    Evan Jaffe | TrustRadius Reviewer

    Sitecore Experience Manager

    • ROI depends so much on implementation. Its would be difficult to comment in a positive or negative regarding CMS product to direct ROI. A non-technical user would be surprised at what a basic installation of Sitecore looks like. "Hello World" comes to mind. With that in mind we can look at two things, Sitecore Support and Sitecore Partners.
    • Certified Internal Developers and Sitecore Support: This depends on the qualifications of your existing departments regarding implementing a enterprise CMS. No experience to some experience, this is a no brainer, rigorously vet top and middle partners and hire one to lead this effort. If your experienced still hire a partner and vet them but hire a middle to small partner and have them help, not lead.
    • "Sitecore Window": You could equate Sitecore in some implementation as throwing expensive parts at a car problem. If your business requirements and data consumption needs are not within this cost window then in the end on paper it will be difficult to see ROI or that there just wasn't a return. Then it will be time to look at other lower cost alternatives The initial cost is just the start. Over engineering and expensive horizontal integration partners can cost someone a promotion or job.
    • If your content workflows are complex, sites rendering data requirements are large and performance and scalability are paramount. Sitecore should be in your top 3.
    Anonymous | TrustRadius Reviewer

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