17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 17 reviews and ratings
WordPress
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2919 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 2919 reviews and ratings
Feature Set Ratings
Security
Craft
Feature Set Not Supported
N/A

8.3
WordPress
83%
WordPress ranks higher in 1/1 features
WordPress ranks higher in 1/1 features
Role-based user permissions
N/A
0 Ratings

8.3
83%
124 Ratings
Platform & Infrastructure
Craft
Feature Set Not Supported
N/A

8.3
WordPress
83%
WordPress ranks higher in 2/2 features
WordPress ranks higher in 2/2 features
API
N/A
0 Ratings

8.3
83%
91 Ratings
Internationalization / multi-language
N/A
0 Ratings

8.4
84%
77 Ratings
Web Content Creation
Craft
Feature Set Not Supported
N/A

8.2
WordPress
82%
WordPress ranks higher in 8/8 features
WordPress ranks higher in 8/8 features
WYSIWYG editor
N/A
0 Ratings

8.1
81%
118 Ratings
Code quality / cleanliness
N/A
0 Ratings

7.8
78%
120 Ratings
Admin section
N/A
0 Ratings

8.2
82%
128 Ratings
Page templates
N/A
0 Ratings

8.2
82%
125 Ratings
Library of website themes
N/A
0 Ratings

8.8
88%
127 Ratings
Mobile optimization / responsive design
N/A
0 Ratings

8.5
85%
126 Ratings
Publishing workflow
N/A
0 Ratings

8.4
84%
123 Ratings
Form generator
N/A
0 Ratings

7.6
76%
105 Ratings
Web Content Management
Craft
Feature Set Not Supported
N/A

8.4
WordPress
84%
WordPress ranks higher in 5/5 features
WordPress ranks higher in 5/5 features
Content taxonomy
N/A
0 Ratings

8.1
81%
110 Ratings
SEO support
N/A
0 Ratings

8.2
82%
115 Ratings
Bulk management
N/A
0 Ratings

7.8
78%
99 Ratings
Availability / breadth of extensions
N/A
0 Ratings

9.3
93%
120 Ratings
Community / comment management
N/A
0 Ratings

8.6
86%
119 Ratings
Attribute Ratings
- Craft is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.4
Craft
94%
6 Ratings

8.9
WordPress
89%
166 Ratings
Likelihood to Renew
Craft
N/A
0 Ratings

8.1
WordPress
81%
37 Ratings
Usability
Craft
N/A
0 Ratings

9.2
WordPress
92%
17 Ratings
Availability
Craft
N/A
0 Ratings

9.5
WordPress
95%
6 Ratings
Performance
Craft
N/A
0 Ratings

8.6
WordPress
86%
4 Ratings
Support Rating
9.4
Craft
94%
3 Ratings

6.6
WordPress
66%
21 Ratings
In-Person Training
Craft
N/A
0 Ratings

7.0
WordPress
70%
1 Rating
Online Training
Craft
N/A
0 Ratings

10.0
WordPress
100%
1 Rating
Implementation Rating
Craft
N/A
0 Ratings

9.0
WordPress
90%
18 Ratings
Product Scalability
Craft
N/A
0 Ratings

10.0
WordPress
100%
1 Rating
Likelihood to Recommend
Craft
Craft is really well suited for any size design team - I have used it within a team of 3, and within a team of 30.It helps with collaboration within the team, and between external teams through 'sync' with Invision.It increases efficiency of using Sketch with things like 'data', 'duplicate', and 'stock'. These tools not only make designing faster, but also more realistic, allowing us to 'test' our designs sooner.
Sr. Product Designer
Four Winds InteractiveComputer Software, 201-500 employees
WordPress
If your business relies heavily on content creation, and particularly on blog posts, then WordPress is really the best option you have. But if you don't have a blog, you only need static pages, or you want to build an eCommerce site, then you might want to explore other alternatives.
Digital Content Lead
Tavano TeamInformation Technology & Services, 11-50 employees
Pros
Craft
- Craft is built to digital products developers, so its workflow is great.
- It has a very nice interface and is a beautiful tool.
Diretor Criativo e Produtor
RebuliçoEntertainment, 1-10 employees
WordPress
- WordPress is incredibly easy to set up and get running with little to no technical knowledge. Most web hosts will do it for you, since it's so easy.
- With thousands of themes available for free and for low cost, WordPress can accommodate any design you can imagine.
- The community behind WordPress is generous, and there are loads of educational opportunities both online and in person to learn and connect with other users.
Owner | Principal
LMK Web Design & ConsultingInformation Technology and Services, 1-10 employees
Cons
Craft
- Text formatting is sometimes difficult and can break your flow of writing.
- The button for creating another level is exceptionally hard to see and poorly placed.
- Copying rich text out of the app pastes it with an odd styling.
Principal
Nice Mohawk LimitedComputer Software, 1-10 employees
WordPress
- WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
- Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
- WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.

Verified User
Manager in Human Resources
Events Services Company, 51-200 employeesPricing Details
Craft
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—WordPress
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Craft
No score
No answers yet
No answers on this topic
WordPress
WordPress 8.1
Based on 37 answers
My rating is based on the knowledge I have of the community that WordPress has had built around it for years now. It's as solid as it comes when you talk about community involvement and expansion. There's no other CMS out there that can match-up with it, hands down.
VP of Online Marketing
mriexinger@gmail.comMarketing and Advertising, 11-50 employees
Usability
Craft
No score
No answers yet
No answers on this topic
WordPress
WordPress 9.2
Based on 17 answers
I give it an 8 rating because it's a great piece of open-source software that can be customized easily. There is an ease of use and the customizations are a treat. There are a lot of themes to choose from (though paid themes are the best as they provide more support).

Verified User
Employee in Information Technology
Information Technology & Services Company, 1-10 employeesReliability and Availability
Craft
No score
No answers yet
No answers on this topic
WordPress
WordPress 9.5
Based on 6 answers
Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
Founder, WPTrainMe.com - WordPress Training Plugin
WPTrainMe.comE-Learning, 1-10 employees
Performance
Craft
No score
No answers yet
No answers on this topic
WordPress
WordPress 8.6
Based on 4 answers
Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site.If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
Founder, WPTrainMe.com - WordPress Training Plugin
WPTrainMe.comE-Learning, 1-10 employees
Support Rating
Craft
Craft 9.4
Based on 3 answers
Responsive chat with founders to answer any questions you have.

Verified User
Consultant in Engineering
Banking Company, 1-10 employeesWordPress
WordPress 6.6
Based on 21 answers
WordPress itself only has community service so your experience will depend on where you turn. Online, through forums and community boards, support is rudimentary but effective. You can easily turn to your local community and find exceptional individuals who know and use WordPress regularly for more advanced, inexpensive, support. I'm rating this less than 10 because of the lack of any formal support provided by a company.

Verified User
Consultant in Marketing
Internet Company, 1-10 employeesIn-Person Training
Craft
No score
No answers yet
No answers on this topic
WordPress
WordPress 7.0
Based on 1 answer
Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.

Verified User
Consultant in Marketing
Internet Company, 1-10 employeesOnline Training
Craft
No score
No answers yet
No answers on this topic
WordPress
WordPress 10.0
Based on 1 answer
It is very easy to find online resources to learn how to do just about anything with WordPress.
Web Developer
BeeDragon Web ServicesInternet, 1-10 employees
Implementation Rating
Craft
No score
No answers yet
No answers on this topic
WordPress
WordPress 9.0
Based on 18 answers
WordPress is not a great solution if you have:1) A larger site with performance / availability requirements.2) Multiple types of content you want to share - each with its own underlying data structure.3) Multiple sites you need to manage.For very small sites where these needs are not paramount, WordPress is a decent solution

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 11-50 employeesAlternatives Considered
Craft
Craft was originally developed in response to ExpressionEngine's shortcomings. While ExpressionEngine has caught up in some regards, it still looks and feels a bit unpolished by comparison. Additionally, ExpressionEngine's vendor has never gotten UI right - not on their website, nor in their CMS. Craft remains easier to use, more polished and provides a wider feature set in its base install (without needing plugins).As for WordPress - while I recognize its massive popularity, I find its reliance on themes, third-party plugins, along with security shortcomings, make it a poor fit for the larger custom projects we build. On the other hand, if you want to throw up a passable website in a day, you can't beat WordPress.
Principal
Versa Studio LLCInternet, 1-10 employees
WordPress
We have considered and operated within Shopify and Squarespace. Both serve their purpose for niche clients, but we do recommend WordPress as being the superior option. We find that WordPress is easier to use and offers maximum scalability while the others are more challenging to design, code, configure and launch.

Verified User
Account Manager in Marketing
Design Company, 11-50 employeesScalability
Craft
No score
No answers yet
No answers on this topic
WordPress
WordPress 10.0
Based on 1 answer
WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus.Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc.The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc.The scaling possibilities of WordPress are truly endless.
Founder, WPTrainMe.com - WordPress Training Plugin
WPTrainMe.comE-Learning, 1-10 employees
Return on Investment
Craft
- More accurate mockups for clients that take less time than without using Craft.
- Increased collaboration within and between teams by providing more immediate insight into active design work.
- More enjoyable experiences while designing, because the tool set opens up new work flows that do not existing natively in any design software.
Sr. Product Designer
Four Winds InteractiveComputer Software, 201-500 employees
WordPress
- WordPress helps us reduce website management costs because we can oversee updates in-house.
- WordPress is easy to use, reducing the amount of time we spend on website management.
- The ease of use enables us to offer website management for clients, helping us grow our capabilities/business.
Account Director
Mulberry Marketing CommunicationsPublic Relations and Communications, 11-50 employees