Cratejoy vs. Fusebill

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cratejoy
Score 9.9 out of 10
N/A
Cratejoy is an online subscription billing solution that provides clients with features such as a website builder to create a subscription store, flexible product options, customer accounts, and inventory management. In addition to the traditional subscription billing and eCommerce features, Cratejoy also provides search engine optimization, email and social media marketing, and robust diverse analytics reporting.N/A
Fusebill
Score 7.0 out of 10
N/A
Fusebill is designed to simplify subscription and billing management by automating many manual accounting and financial processes and workflows. This cloud-based platform aims to give companies the freedom to grow their businesses, the flexibility to capitalize on new product opportunities, and the agility to maintain a competitive edge.
$250
per month
Pricing
CratejoyFusebill
Editions & Modules
No answers on this topic
Startup
$295.00
per month
Growth
$895.00
per month
Offerings
Pricing Offerings
CratejoyFusebill
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CratejoyFusebill
Top Pros

No answers on this topic

Top Cons
Best Alternatives
CratejoyFusebill
Small Businesses
WooCommerce Subscriptions
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Score 7.5 out of 10
WooCommerce Subscriptions
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Score 7.5 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Sage Intacct
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Score 8.7 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.3 out of 10
Oracle Fusion Cloud ERP
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Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CratejoyFusebill
Likelihood to Recommend
1.2
(3 ratings)
7.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
10.0
(1 ratings)
2.0
(1 ratings)
User Testimonials
CratejoyFusebill
Likelihood to Recommend
Cratejoy
I will not recommend Cratejoy to anyone I know because I had a very poor experience with them. Initially, in my research, I had contacted Cratejoy to understand their platform more. I was led to believe that selling on their 'marketplace' would allow me to take advantage of a lower selling fee. We discussed how I would set up my shop and they assured me that it was done correctly so I would pay the lower amount. It took me over a year to realize I was paying the higher fee, which is about 10 times higher than the lower one. Fees are not listed anywhere in the Cratejoy administrative panels. They are not being emailed and there is no information about them anywhere UNLESS you think to go into your payment processor and look at individual transactions. Clearly, it's my responsibility to look at these things and see why the math is not adding up. However, at the time I signed up this information was not clear and I was given incorrect answers to my questions. I was operating on an assumption that took me a long time to realize and ended up costing me thousands in fees.
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Fusebill
Fusebill is great for a simple business that doesn't have a lot of moving pieces to their subscriptions. One of our two companies that uses Fusebill it is perfect for it because it is small and straightforward. The second you get into complicated scenarios for billing, subscriptions or detailed accounting reports, [and] Fusebill no longer serves those needs.
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Pros
Cratejoy
  • Markets your boxes in their marketplace
  • Sets up shipping so it's easier and cheaper
  • Helps get your online subscription boxes started
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Fusebill
No answers on this topic
Cons
Cratejoy
  • Fees
  • Transparency
  • Customer service
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Fusebill
No answers on this topic
Usability
Cratejoy
No answers on this topic
Fusebill
It works great for the simple scenarios and gives you configurability options to make it fit your business, but doesn't handle the complicated scenarios.
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Support Rating
Cratejoy
Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!
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Fusebill
This is pretty non-existent. After we came on we had a dedicated person for a few months and then never heard from them again. Support requests seem to be forgotten about and we rarely got answers to the questions we were needing.
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Alternatives Considered
Cratejoy
Cratejoy streamlines the process so there's less to figure out on your own.
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Fusebill
No answers on this topic
Return on Investment
Cratejoy
  • Lots of sales!
  • 10% commission paid to them
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Fusebill
No answers on this topic
ScreenShots