What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 1.6 out of 100
Based on 3 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 9 reviews and ratings
Attribute Ratings
- Zoho Subscriptions is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
1.6
Cratejoy
16%
3 Ratings

8.0
Zoho Subscriptions
80%
2 Ratings
Support Rating
10.0
Cratejoy
100%
2 Ratings

Zoho Subscriptions
N/A
0 Ratings
Likelihood to Recommend
Cratejoy
I will not recommend Cratejoy to anyone I know because I had a very poor experience with them. Initially, in my research, I had contacted Cratejoy to understand their platform more. I was led to believe that selling on their 'marketplace' would allow me to take advantage of a lower selling fee. We discussed how I would set up my shop and they assured me that it was done correctly so I would pay the lower amount. It took me over a year to realize I was paying the higher fee, which is about 10 times higher than the lower one. Fees are not listed anywhere in the Cratejoy administrative panels. They are not being emailed and there is no information about them anywhere UNLESS you think to go into your payment processor and look at individual transactions. Clearly, it's my responsibility to look at these things and see why the math is not adding up. However, at the time I signed up this information was not clear and I was given incorrect answers to my questions. I was operating on an assumption that took me a long time to realize and ended up costing me thousands in fees.

Verified User
Administrator in Sales
Retail Company, 1-10 employeesZoho Subscriptions
[Zoho Subscriptions is great] for startup agencies or businesses that charge monthly subscriptions of some kind. For most other [softwares,] you are paying at least $100 per month just to have the software. Zoho [Subscriptions] gives you the chance to take advantage of starting at [zero dollars,] which keeps your cost down until you understand the software before you have to upgrade. I feel like you can easily bootstrap your startup business to keep costs down. As you [are] moving forward, and are bringing in several thousand per month in revenue, it can scale up without costing a lot. [The subscriptions] [...] [start] to cost more, [...] if you have one time payments; you then need additional software from Zoho [Subscriptions] to handle the needs, and it starts adding up to typical [back- end] management software, with multiple log in points which start to drain your time budget. [At] that point, I ended up looking for a more all in one software that manages both contacts, one time and recurring invoices, reminders, etc. By the time our revenue exceeded [$5,000] per month[,] I [needed] to save time and looked for other options. [However,] I have other friends who still use it and they are generating $10k or more per month.
Marketing Broker
Atlas Internet Marketing LLCMarketing and Advertising, 1-10 employees
Pros
Cratejoy
- Markets your boxes in their marketplace
- Sets up shipping so it's easier and cheaper
- Helps get your online subscription boxes started

Verified User
General Manager in Marketing
Food & Beverages Company, 1-10 employeesZoho Subscriptions
- Taking payments automatically. Once you set up your product billing cycles and assign them to a customer, it's all automatic from there.
- Integrations with other Zoho products, We enter our customers in Zoho CRM and they are always updated in subscriptions and books is always showing the correct payments collected.
Installer/sales
Right Now MobilityHospital & Health Care, 1-10 employees
Cons
Cratejoy
- Fees
- Transparency
- Customer service

Verified User
Administrator in Sales
Retail Company, 1-10 employeesZoho Subscriptions
- [It would] be nice to have one time payment options as a [add-on]. We also develop [websites] and needed one or two time invoices, [but] had to get Zoho [Books Subscription] as well, and [we] didn't use it often.
- [The customer] login portal didn't work very well. [My] customers ended up calling me most of the time to change their card info.
- It would be nice to integrate with a standard credit card processing company, other than Stripe or PayPal so one can take advantage of pricing once you hit a certain amount of charges every month.
- At the time, I couldn't archive a customer and delete their subscription package. It would be nice to have a way to do so.
Marketing Broker
Atlas Internet Marketing LLCMarketing and Advertising, 1-10 employees
Pricing Details
Cratejoy
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cratejoy Editions & Modules
—
Additional Pricing Details
—Zoho Subscriptions
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Required
$49
Starting Price
$49 per month
Zoho Subscriptions Editions & Modules
Edition
Monthly Plan | $491 |
---|---|
Yearly Plan | $4902 |
- per month
- per year
Additional Pricing Details
Zoho Subscriptions charges a flat fee of $49/ month for all the features. Get Zoho Subscriptions for $490/ year with the yearly plan. Zoho Books, an online accounting software comes free with Zoho SubscriptionsSupport Rating
Cratejoy
Cratejoy 10.0
Based on 2 answers
Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!

Verified User
Account Manager in Corporate
Arts & Crafts Company, 1-10 employeesZoho Subscriptions
No score
No answers yet
No answers on this topic
Alternatives Considered
Cratejoy
Cratejoy streamlines the process so there's less to figure out on your own.

Verified User
General Manager in Marketing
Food & Beverages Company, 1-10 employeesZoho Subscriptions
Beats doing it manually...
Installer/sales
Right Now MobilityHospital & Health Care, 1-10 employees
Return on Investment
Cratejoy
- Lots of sales!
- 10% commission paid to them

Verified User
Account Manager in Corporate
Arts & Crafts Company, 1-10 employeesZoho Subscriptions
- Professional look to billing and reminders which retains clients.
- Save time setting up recurring payments.
- Simple system to learn to get value quickly from software.
Marketing Broker
Atlas Internet Marketing LLCMarketing and Advertising, 1-10 employees