CrazyCall vs. Dixa
CrazyCall vs. Dixa
Product | Rating | Most Used By | Product Summary | Starting Price |
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CrazyCall | Mid-Size Companies (51-1,000 employees) | CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue… | $10 per user / month | |
Dixa | N/A | Dixa, headquartered in Copenhagen, offers their VoIP and call center software, featuring browser based phone, email, and live chat, intelligent skill-based call routing and other agent management tools, queue management and prioritization, and other features designed to provide scalable customer support for ecommerce and small businesses. | $39 per month per user |
CrazyCall | Dixa | |||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Plans priced per user / month. Exclusive of connection costs. Competitive rates available. | All pricing plans are billed annually with a 5 seat minimum. Monthly pricing is available upon request (includes a surcharge). Many product add-ons available: - Dixa Chatbot - Dixa Quality and Insights - Collaboration Users - Seasonal Agents Service add-ons - Active Guidance: Dixa Platform - Active Guidance: Chatbot & Automation - Custom Card Integration | ||||||||||||||
More Pricing Information |
CrazyCall | Dixa | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CrazyCall | Dixa | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CrazyCall | Dixa | |
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Likelihood to Recommend | 8.8 (3 ratings) | 9.3 (4 ratings) |
CrazyCall | Dixa | |
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Likelihood to Recommend | CrazyCall | Dixa |
Pros | CrazyCall | Dixa |
Cons | CrazyCall | Dixa |
Alternatives Considered | CrazyCall | Dixa |
Return on Investment | CrazyCall | Dixa |
ScreenShots | CrazyCall Screenshots | Dixa Screenshots |