CrazyCall vs. TELUSCloud Contact Center
CrazyCall vs. TELUSCloud Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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CrazyCall | Mid-Size Companies (51-1,000 employees) | CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue… | $10 per user / month | |
TELUS Cloud Contact Center (TC3) | N/A | TELUS Cloud Contact Center (TC3) is a hosted, on-demand, multi-tenant omnichannel contact center solution based on Cisco’s Hosted Collaboration platform - an end-to-end, fully managed, enterprise grade solution that allows entities to focus on their core business while leveraging TELUS International's CX expertise. TELUS International is the company formed from Xavient Digital, after that company's acquisition by TELUS in 2018. | N/A |
CrazyCall | TELUSCloud Contact Center | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Plans priced per user / month. Exclusive of connection costs. Competitive rates available. | — | ||||||||||||||
More Pricing Information |
CrazyCall | TELUSCloud Contact Center | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CrazyCall | TELUSCloud Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CrazyCall | TELUSCloud Contact Center | |
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Likelihood to Recommend | 8.8 (3 ratings) | 8.0 (1 ratings) |
CrazyCall | TELUSCloud Contact Center | |
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Likelihood to Recommend | CrazyCall | TELUS International |
Pros | CrazyCall | TELUS International |
Cons | CrazyCall | TELUS International |
Alternatives Considered | CrazyCall | TELUS International |
Return on Investment | CrazyCall | TELUS International |
ScreenShots | CrazyCall Screenshots |