Crazy Egg vs HubSpot Marketing Hub

What users are saying about

Score 8.8 out of 10

Based on 116 reviews and ratings

Score 8.6 out of 10

Based on 1936 reviews and ratings

Feature Set Ratings

Email & Online Marketing

Crazy Egg

Feature Set Not Supported

N/A

8.4

HubSpot Marketing Hub

84%

HubSpot Marketing Hub ranks higher in 9/9 features

WYSIWYG email editor

N/A

0 Ratings

8.2

82%

331 Ratings

Dynamic content

N/A

0 Ratings

8.4

84%

331 Ratings

Ability to test dynamic content

N/A

0 Ratings

8.3

83%

308 Ratings

Landing pages

N/A

0 Ratings

8.1

81%

361 Ratings

A/B testing

N/A

0 Ratings

8.4

84%

285 Ratings

Mobile optimization

N/A

0 Ratings

8.7

87%

352 Ratings

Email deliverability reporting

N/A

0 Ratings

8.7

87%

697 Ratings

List management

N/A

0 Ratings

8.5

85%

363 Ratings

Triggered drip sequences

N/A

0 Ratings

8.5

85%

275 Ratings

Lead Management

Crazy Egg

Feature Set Not Supported

N/A

8.2

HubSpot Marketing Hub

82%

HubSpot Marketing Hub ranks higher in 4/4 features

Lead nurturing

N/A

0 Ratings

8.4

84%

354 Ratings

Lead scoring and grading

N/A

0 Ratings

7.8

78%

325 Ratings

Data quality management

N/A

0 Ratings

8.2

82%

331 Ratings

Automated sales alerts and tasks

N/A

0 Ratings

8.1

81%

299 Ratings

Campaign Management

Crazy Egg

Feature Set Not Supported

N/A

8.1

HubSpot Marketing Hub

81%

HubSpot Marketing Hub ranks higher in 2/2 features

Calendaring

N/A

0 Ratings

7.9

79%

305 Ratings

Event/webinar marketing

N/A

0 Ratings

8.2

82%

251 Ratings

Social Media Marketing

Crazy Egg

Feature Set Not Supported

N/A

8.3

HubSpot Marketing Hub

83%

HubSpot Marketing Hub ranks higher in 2/2 features

Social sharing and campaigns

N/A

0 Ratings

8.3

83%

341 Ratings

Social profile integration

N/A

0 Ratings

8.4

84%

331 Ratings

Reporting & Analytics

Crazy Egg

Feature Set Not Supported

N/A

8.2

HubSpot Marketing Hub

82%

HubSpot Marketing Hub ranks higher in 3/3 features

Dashboards

N/A

0 Ratings

8.3

83%

365 Ratings

Standard reports

N/A

0 Ratings

8.3

83%

361 Ratings

Custom reports

N/A

0 Ratings

8.0

80%

324 Ratings

Platform & Infrastructure

Crazy Egg

Feature Set Not Supported

N/A

7.8

HubSpot Marketing Hub

78%

HubSpot Marketing Hub ranks higher in 6/6 features

API

N/A

0 Ratings

8.1

81%

252 Ratings

Role-based workflow & approvals

N/A

0 Ratings

8.6

86%

280 Ratings

Customizability

N/A

0 Ratings

8.2

82%

302 Ratings

Integration with Salesforce.com

N/A

0 Ratings

7.7

77%

228 Ratings

Integration with Microsoft Dynamics CRM

N/A

0 Ratings

7.0

70%

98 Ratings

Integration with SugarCRM

N/A

0 Ratings

7.1

71%

93 Ratings

Attribute Ratings

Crazy Egg is rated higher in 5 areas: Likelihood to Recommend, Usability, Online Training, Implementation Rating, Product Scalability
HubSpot Marketing Hub is rated higher in 4 areas: Likelihood to Renew, Availability, Performance, Support Rating

Crazy Egg

100%

27 Ratings

8.7

HubSpot Marketing Hub

87%

653 Ratings

Crazy Egg

85%

14 Ratings

9.0

HubSpot Marketing Hub

90%

372 Ratings

Crazy Egg

100%

7 Ratings

8.7

HubSpot Marketing Hub

87%

106 Ratings

Crazy Egg

71%

8 Ratings

9.1

HubSpot Marketing Hub

91%

50 Ratings

Crazy Egg

20%

4 Ratings

8.9

HubSpot Marketing Hub

89%

34 Ratings

Crazy Egg

50%

14 Ratings

8.5

HubSpot Marketing Hub

85%

168 Ratings

Crazy Egg

N/A

0 Ratings

9.1

HubSpot Marketing Hub

91%

8 Ratings

Crazy Egg

100%

1 Rating

9.1

HubSpot Marketing Hub

91%

26 Ratings

Crazy Egg

92%

6 Ratings

7.3

HubSpot Marketing Hub

73%

98 Ratings

Crazy Egg

98%

2 Ratings

7.3

HubSpot Marketing Hub

73%

7 Ratings

Pros

Provides heatmaps that shows you the elements on your site that are and aren't performing well.
Provides scrollmaps so you can see how far down a page users are scrolling and which content never gets seen.
Screenshots show you how your website looks across a variety of different devices.
Provides a type of clickmap called confetti that enables you visualise clicks by segments - device, new/returning visitors, campaigns and other metrics.

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Verified User

Professional in Marketing

Events Services Company, 1001-5000 employees

View all 27 answers on this topic

All-in-one software - the main thing HubSpot does well is the breadth of functionality.
Easy of use - personally, I find it more intuitive than Marketo, which is the other MAP that I know well.
Ads - I like that we can drill down on ads by channel, ad group, campaign, and even create and see performance data at each level.

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Joe Kevens

Director of Demand Generation

PartnerStackInternet, 201-500 employees

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Cons

The largest thing we've struggled with is the Optimizely integration. I've contacted customer service a few times to get it properly setup. Customer Service is always friendly and helpful; they provide clear steps to get it setup. Unfortunately despite clear instructions, they are tedious, and if not completed in the correct order, the integration with Optimizely does not work. My success rate with the integration is less than 55%.

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Verified User

Employee in Other

Retail Company, 11-50 employees

View all 27 answers on this topic

While Hubspot has added some collaborative tools, I think this could improve. I'd like to see more options to comment on emails and ways of being able to share out changes as well as approval channels.
The ability to update ads via the calendar is pretty cumbersome. There's no good way to bulk edit or update. You have go into each one individually.
Real time edits would be nice. If you have multiple people working on the same thing, you'll get kicked out and your changes might not be saved.

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Chris Gomez, SPHR

Senior Product Marketing Manager

Passare, Inc.Insurance, 201-500 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$24 per month

Crazy Egg Editions & Modules

Edition

Crazy Egg	$24.00¹

per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Starting Price

$50 per month

HubSpot Marketing Hub Editions & Modules

Edition

Pro	$890¹
Enterprise	$3,200²
Starter	$50³
Free	$0⁴

per month (includes 2,000 contacts)
per month (includes 10,000 contacts)
per month (includes 1,000 contacts)
per month

Additional Pricing Details

—

Likelihood to Renew

Crazy Egg 8.5

Based on 14 answers

It's a great tool considering how inexpensive it is. If used correctly and you have a plan for tracking your websites, this tool can make a world of a difference. If you are not going to sit down and take the time to make a plan for how to use this tool, I would say it is not worth your time. Yes, you can look at items on your website that need to be changed, but without a consistent plan, other important items that need changing can be lost in the mix. Make sure you have enough time and energy to invest in this and it will be well worth it

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Amber Steinert

Internet Marketing Intern

3MRetail, 51-200 employees

View all 14 answers on this topic

HubSpot Marketing Hub 9.0

Based on 372 answers

Our business relies on the HubSpot platform to manage our marketing, sales and CRM processes. HubSpot marketing automation helps us define our activities and streamlines them in a cohesive and efficient way. Without HubSpot, we will have to revert to the 'old way' of doing everything with a variety of disparate systems.

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Arun C Devan

Managing Director

Blue Ocean Systems Pte LtdInformation Technology and Services, 11-50 employees

View all 372 answers on this topic

Usability

Crazy Egg 10.0

Based on 7 answers

I gave Crazy Egg an overall rating of 9 because of its easy to use dashboard, integration and useful tools. If I need to quickly setup a page test, I can add the URL to make a snapshot, start the test and sometimes walk away (until its complete). Crazy Egg allows you set when the test should conclude, which can be helpful if you need to manage monthly visitor usage. You can test on all devices or be specific (i.e. Mobile). I also gave it a 9 because I feel as though the software [Crazy Egg] could improve on its steps to integrate with the A/B testing tool, Optimizely.

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Verified User

Employee in Other

Retail Company, 11-50 employees

View all 7 answers on this topic

HubSpot Marketing Hub 8.7

Based on 106 answers

While there are some frustrating things that pop up unexpectedly ("wait... I can't do X?"), I have found HubSpot to be easy to use and extremely helpful to my daily work. The documentation is really good, and when it's not helpful, the support staff have been amazing.

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Lauren Camacci

Head Content Creator

InedoInformation Technology & Services, 11-50 employees

View all 106 answers on this topic

Reliability and Availability

Crazy Egg 7.1

Based on 8 answers

It's slow to post data, and slow to get a snapshot to finally be active (i.e. not pending). Not intolerable, but would be nice to see data within a couple hours. Often have to wait to the next day.

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Chris Grant

Director of Analytics

EnlightenInternet, 51-200 employees

View all 8 answers on this topic

HubSpot Marketing Hub 9.1

Based on 50 answers

They have had issues with system availability over the course of days. Sometimes the system is unusable, other times updates simply take a long time to show up. It's better now but, from a reliaibility standpoint, HubSpot is not Salesforce.com yet. Still great software though.

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Joe Rando

CEO

Trade Area SystemsInformation Technology and Services, 11-50 employees

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Performance

Crazy Egg 2.0

Based on 4 answers

No answer on this topic is available.

HubSpot Marketing Hub 8.9

Based on 34 answers

With all the new features in HubSpot, the system can get a tad slow sometimes... That said, most of the time it is lightning fast and I have no problems. Because most of the integrations are API, they silently work in the background. I have not had trouble with lag due to HubSpot integration

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Carah Counts

Digital Marketing Strategist

CareATC, Inc.Medical Practice, 201-500 employees

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Support Rating

Crazy Egg 5.0

Based on 14 answers

I think support is an area where Crazy Egg is lacking. I would love to have a quarterly check-in with a Crazy Egg rep to understand what kinds of changes have been made to the platform and what is on the horizon. I also think a quick consulting sessions with a rep could be extremely beneficial, as I'm sure there are ways to use the tool that we haven't even thought about yet that would be extremely insightful for our team.

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Meredith Walter

Web Analyst

Stanley Black & Decker, Inc.Information Technology and Services, 10,001+ employees

View all 14 answers on this topic

HubSpot Marketing Hub 8.5

Based on 168 answers

During the few times I've needed it, HS support has been accessible, helpful and efficient. Often rolling up their sleeves to make changes for you as opposed to leaving you with a list of instructions to decipher on your own.

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David Pye

Director of Search

WidewailMarketing & Advertising, 11-50 employees

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In-Person Training

No score

No answers yet

No answers on this topic

HubSpot Marketing Hub 9.1

Based on 8 answers

I did the 2-day classroom at HubSpot's corporate office in Cambridge. First off, it was amazing to see their corporate office in general. They have such a cool office environment. But it was also great to have the ability to learn in a workshop format with other HubSpot users and meet my Account Manager/ Inbound Marketing Consultant in person.

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Carah Counts

Digital Marketing Strategist

CareATC, Inc.Medical Practice, 201-500 employees

View all 8 answers on this topic

Online Training

Crazy Egg 10.0

Based on 1 answer

Crazy Egg is the best CRO and LPO tool for performance marketers who have a limited budget!

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Verified User

Project Manager in Marketing

Internet Company, 11-50 employees

View all 1 answers on this topic

HubSpot Marketing Hub 9.1

Based on 26 answers

I went through Inbound Marketing University in 2006. Great training and helped my transition from traditional (outbound) marketing to inbound marketing that I've been able to apply to a number of businesses from wastewater and water reuse, to professional services and SaaS. Share information of value to build awareness and trust. Answer customers' questions in a transparent way to generate more qualified leads. Understand the difference between a marketing qualified lead and a sales qualified lead and put together a lead nurturing program. Your sales and marketing efforts will see significant ROI.

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Tom Smith

DZone/AnswerHubInformation Technology and Services, 11-50 employees

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Implementation Rating

Crazy Egg 9.2

Based on 6 answers

It is simple. JavaScript code needs to be added to any pages where you want to run tests. That's it.

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Ben Alvord

Web Marketing Manager

MendixComputer Software, 51-200 employees

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HubSpot Marketing Hub 7.3

Based on 98 answers

My biggest piece of advice for those who are implementing Hubspot is that you need to devote the time up front and learn how to use the product. Once you learn how to use Hubspot, it will be much more effective as well as much easier to use in the long run

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Andrew Driscoll

Marketing Analyst

PSMJ Resources, Inc.Design, 51-200 employees

View all 98 answers on this topic

Alternatives Considered

It is very simple to use, everything from setting up to seeing the results. You can easily export everything into a JPG or PDF and share it with clients. CrazyEgg is also more value oriented with a lower price point.

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Sanjit Mandal

Digital Marketing Strategist, Founder

California SEO ProfessionalsMarketing and Advertising, 1-10 employees

View all 27 answers on this topic

In comparison to any other tool on the market, HubSpot [Marketing Hub] is the best. It's easy to use, has a more substantial brand presence, and is trusted by a large number of small and medium-sized businesses. It just made sense to us to integrate the sales and marketing tools in HubSpot [Marketing Hub] rather than using third parties. We chose HubSpot Marketing Hub as the best brand to define our customer journey.

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Roshni Rahman

Sales Professional

Tourism ProfessionalLeisure, Travel & Tourism, 11-50 employees

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Scalability

Crazy Egg 9.8

Based on 2 answers

Its reliability (not scaleability, as the question asks for, sorry) is pretty good but through our testing we know that some clicks do not get recorded. It doesn't bother us a lot because we look at the aggregate of thousands of visits, but we do know it misses things.As for scaleability, it's about right. You really don't want zillions of clicks per snapshot - the screen just turns to 100% dots and you lose the ability to differentiate different screen areas. We find that 25,000 clicks for a page gives us a really good view.

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Chris Grant

Director of Analytics

EnlightenInternet, 51-200 employees

View all 2 answers on this topic

HubSpot Marketing Hub 7.3

Based on 7 answers

HubSpot is addressing this more and more. Currently you can assign tasks to designated sales teams, which grow as you grow. They've added free baseline products for those just getting started. These and more contribute to the scalability of HubSpot - so I gave it an 8 and am hoping for more in the future!

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Jessica McCann

Digital Media Specialist

Acadia Lead Management ServicesMarketing and Advertising, 11-50 employees

View all 7 answers on this topic

Return on Investment

Helped us increase blog ad clicks by a huge % (I wish I remember the exact percentage, but I believe it was 300%+ or something close to there).
Helped us make data-driven decisions on how to update and design our website.
Allows us to easily A/B test changes on website and measure data-driven results.

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Aaron Treguboff

Organic Reach Lead

WebPTComputer Software, 201-500 employees

View all 27 answers on this topic

HubSpot has helped us increased our lead generation.
HubSpot has allowed us to continue to grow our customer base without having to spend a ton of marketing dollars on advertising.
HubSpot has allowed our company to standardize our process and bring the company onto one platform for sales and marketing.

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Heather Robinette, MBA

Marketing Manger

ConexlinkComputer Software, 11-50 employees

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Screenshots

—

See All (6) HubSpot Marketing Hub Screenshots

Crazy Egg

HubSpot Marketing Hub

Crazy Egg

HubSpot Marketing Hub

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Crazy Egg

HubSpot Marketing Hub

Lead nurturing

Lead scoring and grading

Data quality management

Automated sales alerts and tasks

Crazy Egg

HubSpot Marketing Hub

Calendaring

Event/webinar marketing

Crazy Egg

HubSpot Marketing Hub

Social sharing and campaigns

Social profile integration

Crazy Egg

HubSpot Marketing Hub

Dashboards

Standard reports

Custom reports

Crazy Egg

HubSpot Marketing Hub

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Integration with Microsoft Dynamics CRM

Integration with SugarCRM

Crazy Egg

HubSpot Marketing Hub

Crazy Egg

HubSpot Marketing Hub

Crazy Egg

HubSpot Marketing Hub

Crazy Egg

HubSpot Marketing Hub

Crazy Egg

HubSpot Marketing Hub

Crazy Egg

HubSpot Marketing Hub

Crazy Egg

HubSpot Marketing Hub

Crazy Egg

HubSpot Marketing Hub

Crazy Egg

HubSpot Marketing Hub

Crazy Egg

HubSpot Marketing Hub

Likelihood to Recommend

Crazy Egg

HubSpot Marketing Hub

Pros

Crazy Egg

HubSpot Marketing Hub

Cons

Crazy Egg

HubSpot Marketing Hub

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Crazy Egg Editions & Modules

Edition

Additional Pricing Details

General