What users are saying about
116 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 116 reviews and ratings
HubSpot Marketing Hub
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Top Rated
1936 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 1936 reviews and ratings
Feature Set Ratings
Email & Online Marketing
Crazy Egg
Feature Set Not Supported
N/A

8.4
HubSpot Marketing Hub
84%
HubSpot Marketing Hub ranks higher in 9/9 features
HubSpot Marketing Hub ranks higher in 9/9 features
WYSIWYG email editor
N/A
0 Ratings

8.2
82%
331 Ratings
Dynamic content
N/A
0 Ratings

8.4
84%
331 Ratings
Ability to test dynamic content
N/A
0 Ratings

8.3
83%
308 Ratings
Landing pages
N/A
0 Ratings

8.1
81%
361 Ratings
A/B testing
N/A
0 Ratings

8.4
84%
285 Ratings
Mobile optimization
N/A
0 Ratings

8.7
87%
352 Ratings
Email deliverability reporting
N/A
0 Ratings

8.7
87%
697 Ratings
List management
N/A
0 Ratings

8.5
85%
363 Ratings
Triggered drip sequences
N/A
0 Ratings

8.5
85%
275 Ratings
Lead Management
Crazy Egg
Feature Set Not Supported
N/A

8.2
HubSpot Marketing Hub
82%
HubSpot Marketing Hub ranks higher in 4/4 features
HubSpot Marketing Hub ranks higher in 4/4 features
Lead nurturing
N/A
0 Ratings

8.4
84%
354 Ratings
Lead scoring and grading
N/A
0 Ratings

7.8
78%
325 Ratings
Data quality management
N/A
0 Ratings

8.2
82%
331 Ratings
Automated sales alerts and tasks
N/A
0 Ratings

8.1
81%
299 Ratings
Campaign Management
Crazy Egg
Feature Set Not Supported
N/A

8.1
HubSpot Marketing Hub
81%
HubSpot Marketing Hub ranks higher in 2/2 features
HubSpot Marketing Hub ranks higher in 2/2 features
Calendaring
N/A
0 Ratings

7.9
79%
305 Ratings
Event/webinar marketing
N/A
0 Ratings

8.2
82%
251 Ratings
Social Media Marketing
Crazy Egg
Feature Set Not Supported
N/A

8.3
HubSpot Marketing Hub
83%
HubSpot Marketing Hub ranks higher in 2/2 features
HubSpot Marketing Hub ranks higher in 2/2 features
Social sharing and campaigns
N/A
0 Ratings

8.3
83%
341 Ratings
Social profile integration
N/A
0 Ratings

8.4
84%
331 Ratings
Reporting & Analytics
Crazy Egg
Feature Set Not Supported
N/A

8.2
HubSpot Marketing Hub
82%
HubSpot Marketing Hub ranks higher in 3/3 features
HubSpot Marketing Hub ranks higher in 3/3 features
Dashboards
N/A
0 Ratings

8.3
83%
365 Ratings
Standard reports
N/A
0 Ratings

8.3
83%
361 Ratings
Custom reports
N/A
0 Ratings

8.0
80%
324 Ratings
Platform & Infrastructure
Crazy Egg
Feature Set Not Supported
N/A

7.8
HubSpot Marketing Hub
78%
HubSpot Marketing Hub ranks higher in 6/6 features
HubSpot Marketing Hub ranks higher in 6/6 features
API
N/A
0 Ratings

8.1
81%
252 Ratings
Role-based workflow & approvals
N/A
0 Ratings

8.6
86%
280 Ratings
Customizability
N/A
0 Ratings

8.2
82%
302 Ratings
Integration with Salesforce.com
N/A
0 Ratings

7.7
77%
228 Ratings
Integration with Microsoft Dynamics CRM
N/A
0 Ratings

7.0
70%
98 Ratings
Integration with SugarCRM
N/A
0 Ratings

7.1
71%
93 Ratings
Attribute Ratings
- Crazy Egg is rated higher in 5 areas: Likelihood to Recommend, Usability, Online Training, Implementation Rating, Product Scalability
- HubSpot Marketing Hub is rated higher in 4 areas: Likelihood to Renew, Availability, Performance, Support Rating
Likelihood to Recommend
10.0
Crazy Egg
100%
27 Ratings

8.7
HubSpot Marketing Hub
87%
653 Ratings
Likelihood to Renew
8.5
Crazy Egg
85%
14 Ratings

9.0
HubSpot Marketing Hub
90%
372 Ratings
Usability
10.0
Crazy Egg
100%
7 Ratings

8.7
HubSpot Marketing Hub
87%
106 Ratings
Availability
7.1
Crazy Egg
71%
8 Ratings

9.1
HubSpot Marketing Hub
91%
50 Ratings
Performance
2.0
Crazy Egg
20%
4 Ratings

8.9
HubSpot Marketing Hub
89%
34 Ratings
Support Rating
5.0
Crazy Egg
50%
14 Ratings

8.5
HubSpot Marketing Hub
85%
168 Ratings
In-Person Training
Crazy Egg
N/A
0 Ratings

9.1
HubSpot Marketing Hub
91%
8 Ratings
Online Training
10.0
Crazy Egg
100%
1 Rating

9.1
HubSpot Marketing Hub
91%
26 Ratings
Implementation Rating
9.2
Crazy Egg
92%
6 Ratings

7.3
HubSpot Marketing Hub
73%
98 Ratings
Product Scalability
9.8
Crazy Egg
98%
2 Ratings

7.3
HubSpot Marketing Hub
73%
7 Ratings
Likelihood to Recommend
Crazy Egg
+ I strongly believe that this tool helps when a firm has good user count (depends on business model) as most of these tools are data friends. More data - more valuable insights+ Best fit if someone who is looking for deeper insights of individual page- Not suggested for very fewer visits of a website. Suggested to improve better visit count

Verified User
Analyst in Marketing
Internet Company, 1001-5000 employeesHubSpot Marketing Hub
CRM is fantastic, easy to use, and allows for the flexibility to get clients in, keep top of mind, and get deals out. Email ability is seamless, with a click, you can stay in front of customers. Linq integration is wonderful. The paper cards (and the box of them that we always have after an event) are GONE!
Business Development Manager
PCS TitleReal Estate, 11-50 employees
Pros
Crazy Egg
- Provides heatmaps that shows you the elements on your site that are and aren't performing well.
- Provides scrollmaps so you can see how far down a page users are scrolling and which content never gets seen.
- Screenshots show you how your website looks across a variety of different devices.
- Provides a type of clickmap called confetti that enables you visualise clicks by segments - device, new/returning visitors, campaigns and other metrics.

Verified User
Professional in Marketing
Events Services Company, 1001-5000 employeesHubSpot Marketing Hub
- All-in-one software - the main thing HubSpot does well is the breadth of functionality.
- Easy of use - personally, I find it more intuitive than Marketo, which is the other MAP that I know well.
- Ads - I like that we can drill down on ads by channel, ad group, campaign, and even create and see performance data at each level.
Director of Demand Generation
PartnerStackInternet, 201-500 employees
Cons
Crazy Egg
- The largest thing we've struggled with is the Optimizely integration. I've contacted customer service a few times to get it properly setup. Customer Service is always friendly and helpful; they provide clear steps to get it setup. Unfortunately despite clear instructions, they are tedious, and if not completed in the correct order, the integration with Optimizely does not work. My success rate with the integration is less than 55%.

Verified User
Employee in Other
Retail Company, 11-50 employeesHubSpot Marketing Hub
- While Hubspot has added some collaborative tools, I think this could improve. I'd like to see more options to comment on emails and ways of being able to share out changes as well as approval channels.
- The ability to update ads via the calendar is pretty cumbersome. There's no good way to bulk edit or update. You have go into each one individually.
- Real time edits would be nice. If you have multiple people working on the same thing, you'll get kicked out and your changes might not be saved.
Senior Product Marketing Manager
Passare, Inc.Insurance, 201-500 employees
Pricing Details
Crazy Egg
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$24 per month
Crazy Egg Editions & Modules
Edition
Crazy Egg | $24.001 |
---|
- per month
Additional Pricing Details
—HubSpot Marketing Hub
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
$50 per month
HubSpot Marketing Hub Editions & Modules
Edition
Pro | $8901 |
---|---|
Enterprise | $3,2002 |
Starter | $503 |
Free | $04 |
- per month (includes 2,000 contacts)
- per month (includes 10,000 contacts)
- per month (includes 1,000 contacts)
- per month
Additional Pricing Details
—Likelihood to Renew
Crazy Egg
Crazy Egg 8.5
Based on 14 answers
It's a great tool considering how inexpensive it is. If used correctly and you have a plan for tracking your websites, this tool can make a world of a difference. If you are not going to sit down and take the time to make a plan for how to use this tool, I would say it is not worth your time. Yes, you can look at items on your website that need to be changed, but without a consistent plan, other important items that need changing can be lost in the mix. Make sure you have enough time and energy to invest in this and it will be well worth it
Internet Marketing Intern
3MRetail, 51-200 employees
HubSpot Marketing Hub
HubSpot Marketing Hub 9.0
Based on 372 answers
Our business relies on the HubSpot platform to manage our marketing, sales and CRM processes. HubSpot marketing automation helps us define our activities and streamlines them in a cohesive and efficient way. Without HubSpot, we will have to revert to the 'old way' of doing everything with a variety of disparate systems.
Managing Director
Blue Ocean Systems Pte LtdInformation Technology and Services, 11-50 employees
Usability
Crazy Egg
Crazy Egg 10.0
Based on 7 answers
I gave Crazy Egg an overall rating of 9 because of its easy to use dashboard, integration and useful tools. If I need to quickly setup a page test, I can add the URL to make a snapshot, start the test and sometimes walk away (until its complete). Crazy Egg allows you set when the test should conclude, which can be helpful if you need to manage monthly visitor usage. You can test on all devices or be specific (i.e. Mobile). I also gave it a 9 because I feel as though the software [Crazy Egg] could improve on its steps to integrate with the A/B testing tool, Optimizely.

Verified User
Employee in Other
Retail Company, 11-50 employeesHubSpot Marketing Hub
HubSpot Marketing Hub 8.7
Based on 106 answers
While there are some frustrating things that pop up unexpectedly ("wait... I can't do X?"), I have found HubSpot to be easy to use and extremely helpful to my daily work. The documentation is really good, and when it's not helpful, the support staff have been amazing.
Head Content Creator
InedoInformation Technology & Services, 11-50 employees
Reliability and Availability
Crazy Egg
Crazy Egg 7.1
Based on 8 answers
It's slow to post data, and slow to get a snapshot to finally be active (i.e. not pending). Not intolerable, but would be nice to see data within a couple hours. Often have to wait to the next day.
Director of Analytics
EnlightenInternet, 51-200 employees
HubSpot Marketing Hub
HubSpot Marketing Hub 9.1
Based on 50 answers
They have had issues with system availability over the course of days. Sometimes the system is unusable, other times updates simply take a long time to show up. It's better now but, from a reliaibility standpoint, HubSpot is not Salesforce.com yet. Still great software though.
CEO
Trade Area SystemsInformation Technology and Services, 11-50 employees
Performance
Crazy Egg
Crazy Egg 2.0
Based on 4 answers
No answer on this topic is available.
HubSpot Marketing Hub
HubSpot Marketing Hub 8.9
Based on 34 answers
With all the new features in HubSpot, the system can get a tad slow sometimes... That said, most of the time it is lightning fast and I have no problems. Because most of the integrations are API, they silently work in the background. I have not had trouble with lag due to HubSpot integration
Digital Marketing Strategist
CareATC, Inc.Medical Practice, 201-500 employees
Support Rating
Crazy Egg
Crazy Egg 5.0
Based on 14 answers
I think support is an area where Crazy Egg is lacking. I would love to have a quarterly check-in with a Crazy Egg rep to understand what kinds of changes have been made to the platform and what is on the horizon. I also think a quick consulting sessions with a rep could be extremely beneficial, as I'm sure there are ways to use the tool that we haven't even thought about yet that would be extremely insightful for our team.
Web Analyst
Stanley Black & Decker, Inc.Information Technology and Services, 10,001+ employees
HubSpot Marketing Hub
HubSpot Marketing Hub 8.5
Based on 168 answers
During the few times I've needed it, HS support has been accessible, helpful and efficient. Often rolling up their sleeves to make changes for you as opposed to leaving you with a list of instructions to decipher on your own.
Director of Search
WidewailMarketing & Advertising, 11-50 employees
In-Person Training
Crazy Egg
No score
No answers yet
No answers on this topic
HubSpot Marketing Hub
HubSpot Marketing Hub 9.1
Based on 8 answers
I did the 2-day classroom at HubSpot's corporate office in Cambridge. First off, it was amazing to see their corporate office in general. They have such a cool office environment. But it was also great to have the ability to learn in a workshop format with other HubSpot users and meet my Account Manager/ Inbound Marketing Consultant in person.
Digital Marketing Strategist
CareATC, Inc.Medical Practice, 201-500 employees
Online Training
Crazy Egg
Crazy Egg 10.0
Based on 1 answer
Crazy Egg is the best CRO and LPO tool for performance marketers who have a limited budget!

Verified User
Project Manager in Marketing
Internet Company, 11-50 employeesHubSpot Marketing Hub
HubSpot Marketing Hub 9.1
Based on 26 answers
I went through Inbound Marketing University in 2006. Great training and helped my transition from traditional (outbound) marketing to inbound marketing that I've been able to apply to a number of businesses from wastewater and water reuse, to professional services and SaaS. Share information of value to build awareness and trust. Answer customers' questions in a transparent way to generate more qualified leads. Understand the difference between a marketing qualified lead and a sales qualified lead and put together a lead nurturing program. Your sales and marketing efforts will see significant ROI.
Strategist | Digital | Analytics | Marketing Automation | Content Marketing | Integrated Marketing |
DZone/AnswerHubInformation Technology and Services, 11-50 employees
Implementation Rating
Crazy Egg
Crazy Egg 9.2
Based on 6 answers
It is simple. JavaScript code needs to be added to any pages where you want to run tests. That's it.
Web Marketing Manager
MendixComputer Software, 51-200 employees
HubSpot Marketing Hub
HubSpot Marketing Hub 7.3
Based on 98 answers
My biggest piece of advice for those who are implementing Hubspot is that you need to devote the time up front and learn how to use the product. Once you learn how to use Hubspot, it will be much more effective as well as much easier to use in the long run
Marketing Analyst
PSMJ Resources, Inc.Design, 51-200 employees
Alternatives Considered
Crazy Egg
It is very simple to use, everything from setting up to seeing the results. You can easily export everything into a JPG or PDF and share it with clients. CrazyEgg is also more value oriented with a lower price point.
Digital Marketing Strategist, Founder
California SEO ProfessionalsMarketing and Advertising, 1-10 employees
HubSpot Marketing Hub
In comparison to any other tool on the market, HubSpot [Marketing Hub] is the best. It's easy to use, has a more substantial brand presence, and is trusted by a large number of small and medium-sized businesses. It just made sense to us to integrate the sales and marketing tools in HubSpot [Marketing Hub] rather than using third parties. We chose HubSpot Marketing Hub as the best brand to define our customer journey.
Sales Professional
Tourism ProfessionalLeisure, Travel & Tourism, 11-50 employees
Scalability
Crazy Egg
Crazy Egg 9.8
Based on 2 answers
Its reliability (not scaleability, as the question asks for, sorry) is pretty good but through our testing we know that some clicks do not get recorded. It doesn't bother us a lot because we look at the aggregate of thousands of visits, but we do know it misses things.As for scaleability, it's about right. You really don't want zillions of clicks per snapshot - the screen just turns to 100% dots and you lose the ability to differentiate different screen areas. We find that 25,000 clicks for a page gives us a really good view.
Director of Analytics
EnlightenInternet, 51-200 employees
HubSpot Marketing Hub
HubSpot Marketing Hub 7.3
Based on 7 answers
HubSpot is addressing this more and more. Currently you can assign tasks to designated sales teams, which grow as you grow. They've added free baseline products for those just getting started. These and more contribute to the scalability of HubSpot - so I gave it an 8 and am hoping for more in the future!
Digital Media Specialist
Acadia Lead Management ServicesMarketing and Advertising, 11-50 employees
Return on Investment
Crazy Egg
- Helped us increase blog ad clicks by a huge % (I wish I remember the exact percentage, but I believe it was 300%+ or something close to there).
- Helped us make data-driven decisions on how to update and design our website.
- Allows us to easily A/B test changes on website and measure data-driven results.
Organic Reach Lead
WebPTComputer Software, 201-500 employees
HubSpot Marketing Hub
- HubSpot has helped us increased our lead generation.
- HubSpot has allowed us to continue to grow our customer base without having to spend a ton of marketing dollars on advertising.
- HubSpot has allowed our company to standardize our process and bring the company onto one platform for sales and marketing.
Marketing Manger
ConexlinkComputer Software, 11-50 employees