Creately vs Project Insight

Likelihood to Recommend

Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.

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Mike Eisenberg

Office Manager

Bates Group LLCFinancial Services, 51-200 employees

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My rating would vary depending on the types of projects that need to be managed. Since I am in software, I don't think it was an excellent fit to manage software projects unless they are small projects with only a few tasks. On the other hand, if you are needing to manage a wide range of departments that are working on a single project with many moving pieces, then I would think that PI might be a better fit. Think of it as a jack of all trades, but master of none.

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Clay Horste

Senior Software Engineer

Opus AgencyEvents Services, 201-500 employees

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Feature Rating Comparison

Creately

Project Insight

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Timesheet Tracking

Change request and Case Management

Creately

Project Insight

Project & financial reporting

Integration with accounting software

Pros

Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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History tracking for any changes made to data.
Tracks all milestones and retains records for lifetime of account.
Easy extracting for reporting purposes.

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Christy Reichenberger

Strategic Analyst - Sales Operations

AT&TTelecommunications, 10,001+ employees

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Cons

The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.

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Mike Eisenberg

Office Manager

Bates Group LLCFinancial Services, 51-200 employees

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Not a good fit for all types of projects
Very Complex

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Clay Horste

Senior Software Engineer

Opus AgencyEvents Services, 201-500 employees

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Support Rating

Creately 5.5

Based on 4 answers

I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Project Insight 4.0

Based on 1 answer

I found Project Insight somewhat opaque overall. I thought the training was sparse and answers to questions few and far in between. There was a lot of power there for the dedicated user/administrator. For me, who was a casual user and administrator, I found support lacking. I didn't administer Project Insight much, just some work on integrations with other tools.

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Clay Horste

Senior Software Engineer

Opus AgencyEvents Services, 201-500 employees

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Alternatives Considered

In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.

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Mike Eisenberg

Office Manager

Bates Group LLCFinancial Services, 51-200 employees

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When I got to the company where I used Project Insight, we had our own custom tool that fit the tasks that it was designed for but wouldn't grow with the company unless resources were put onto expanding capabilities. We needed something more.
We replaced that tool with Redmine. It worked well and was easy to use, but it looked pretty dated when we got it, and since we didn't have many resources for managing, it looked dated after a few years without receiving upgrades. It was a decent tool for small teams that were focused on similar tasks. Redmine was much more straightforward than Project Insight and felt more reliable since we never had an issue with our internal servers. On the other hand, Redmine felt dated and didn't fit as many of the tasks that were needed. Redmine's price was right if you installed it locally and was probably still cheaper if you used their SAAS version.
Jira, on the other hand, felt like an excellent tool for software teams. Jira had a great project and task management and felt right for a software team. Jira also had useful integrations, even with Project Insight. Jira seemed pretty unreliable, worse than Project Insight. Our team would have preferred Jira, but I think it didn't work for other teams.

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Clay Horste

Senior Software Engineer

Opus AgencyEvents Services, 201-500 employees

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Return on Investment

Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.

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Richard Crane

Senior Business Analyst

Southwest Gas CorporationUtilities, 1001-5000 employees

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Reduction in costs on materials (i.e. - paper documentation)
Improved efficiency given that our field members need to report back on an hourly basis
Web based platform allows anyone access to the same information

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Christy Reichenberger

Strategic Analyst - Sales Operations

AT&TTelecommunications, 10,001+ employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

6.95*

* per user

Creately Editions & Modules

On-premise Edition

Creately Desktop	$75¹
Creately Server	6.95¹

per user

SaaS Edition

Creately Online Personal	6.95¹
Creately Team 5	$40¹
Creately Team 10	$80¹
Creately Team 25	$200¹

per month

Additional Pricing Details

We offer deeply discounted prices for non profits, educational institutes and charities.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Project Insight Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Creately

Project Insight

Creately

Project Insight

Creately

Project Insight

Likelihood to Recommend

Creately

Project Insight

Feature Rating Comparison

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Timesheet Tracking

Change request and Case Management

Project & financial reporting

Integration with accounting software

Pros

Creately

Project Insight

Cons

Creately

Project Insight

Support Rating

Creately

Project Insight

Alternatives Considered

Creately

Project Insight

Return on Investment

Creately

Project Insight

Screenshots

Creately

Project Insight

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Creately Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Project Insight Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison