What users are saying about
10 Ratings
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Score 7.7 out of 100
11 Ratings
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Score 9.7 out of 100

Feature Set Ratings

    Project Management

    Creately

    Feature Set Not Supported
    N/A
    8.0

    Screenhero (Discontinued)

    80%
    Screenhero (Discontinued) ranks higher in 2/2 features

    Mobile Access

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Visual planning tools

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Communication

    Creately

    Feature Set Not Supported
    N/A
    7.4

    Screenhero (Discontinued)

    74%
    Screenhero (Discontinued) ranks higher in 3/3 features

    Chat

    N/A
    0 Ratings
    9.7
    97%
    5 Ratings

    Notifications

    N/A
    0 Ratings
    2.9
    29%
    3 Ratings

    Discussions

    N/A
    0 Ratings
    9.7
    97%
    4 Ratings

    File Sharing & Management

    Creately

    Feature Set Not Supported
    N/A
    9.7

    Screenhero (Discontinued)

    97%
    Screenhero (Discontinued) ranks higher in 3/3 features

    Video files

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Document collaboration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Access control

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Screenhero (Discontinued) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.4

    Creately

    84%
    2 Ratings
    9.4

    Screenhero (Discontinued)

    94%
    7 Ratings

    Support Rating

    5.6

    Creately

    56%
    4 Ratings

    Screenhero (Discontinued)

    N/A
    0 Ratings

    Likelihood to Recommend

    Creately

    Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
    Mike Eisenberg | TrustRadius Reviewer

    Screenhero (Discontinued)

    • Pair development
    • Knowledge Shares
    • Bug-reporting and explanation
    • Audio/voice integration WITH video share
    • Makes gaming very fun
    • Copy/Paste works flawlessly from my computer to another screenhero users computer.
    • Screenhero works with screen-recording software, so not only can I pair-develop, I can take video of a pair development session.
    • I can't think of any reason why Screenhero wouldn't be suited for any situation. I would say that they need to bring back the option for a native app capability outside of the slack app like they did during the Slack merge transition.
    Anonymous | TrustRadius Reviewer

    Pros

    Creately

    • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
    • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
    • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
    • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
    Richard Crane | TrustRadius Reviewer

    Screenhero (Discontinued)

    • EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!).
    • Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience.
    Harrison Bond | TrustRadius Reviewer

    Cons

    Creately

    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Mike Eisenberg | TrustRadius Reviewer

    Screenhero (Discontinued)

    • I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
    • Most probably it'll be monetized as an extra feature.
    • This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
    • Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.
    Csaba Toth | TrustRadius Reviewer

    Pricing Details

    Creately

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    6.95

    Starting Price

    $40 per month

    Creately Editions & Modules

    On-premise Edition
    Creately Desktop$751
    Creately Server6.951
    1. per user
    SaaS Edition
    Creately Online Personal6.951
    Creately Team 5$401
    Creately Team 10$801
    Creately Team 25$2001
    1. per month
    Additional Pricing Details
    We offer deeply discounted prices for non profits, educational institutes and charities.

    Screenhero (Discontinued)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Screenhero (Discontinued) Editions & Modules

    Additional Pricing Details

    Support Rating

    Creately

    Creately 5.6
    Based on 4 answers
    I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
    Richard Crane | TrustRadius Reviewer

    Screenhero (Discontinued)

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Creately

    In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
    Mike Eisenberg | TrustRadius Reviewer

    Screenhero (Discontinued)

    Screenhero being acquired by Slack was honestly the primary reason we selected it over TeamViewer. Our organization is heavily invested in Slack's enterprise solution, so choosing Screenhero was a pretty easy decision. On top of that, Screenhero delivers very well on its core competencies, so there doesn't seem to be a very good reason to not use it given its relationship with Slack.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Creately

    • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
    • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
    Richard Crane | TrustRadius Reviewer

    Screenhero (Discontinued)

    • Easier way to have conversations! It's quick and simple.
    • Skip the toneless slack conversation and hash it out over ScreenHero!
    • Screen sharing has been very beneficial.
    Taylor Hansen | TrustRadius Reviewer

    Screenshots

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