What users are saying about
Top Rated
34 Ratings
47 Ratings
Top Rated
34 Ratings
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Score 9.2 out of 100
47 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

K2 Software

Not well suited for:
- automation of knowledge work (Adaptive/Dynamic Case Management);
- use cases requiring application of very advanced business rules. There is a third party business rules engine that works well with K2 though;
- Java engineers- wanna-be-BPM consultants - K2 is best suited for Business Technologists aka Citizen Developers;
- outsourcing based delivery model - you need to train your onshore people;
- teams and companies that don't want to learn on their own. if you want to outsource your DPA program to a foreign based IT services provider, pick a different vendor;

Well suited for:
- 60-70% of all digital process automation uses cases you will find in your organization;
- department and enterprise-grade process automation applications;
- Citizen Developer adoption;
- integration intensive use cases;
- software teams not afraid to extend K2 with their own code through well-documented APIs;
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Creatio
9.5
K2 Software
Visual Modeling
Creatio
8.8
K2 Software
Drag-and-drop Interfaces
Creatio
10.0
K2 Software
Platform Security
Creatio
9.7
K2 Software
Platform User Management
Creatio
9.8
K2 Software
Reusability
Creatio
9.5
K2 Software
Platform Scalability
Creatio
9.3
K2 Software

Reporting & Analytics

Creatio
K2 Software
7.4
Dashboards
Creatio
K2 Software
7.5
Standard reports
Creatio
K2 Software
7.4
Custom reports
Creatio
K2 Software
7.2

Process Engine

Creatio
K2 Software
8.0
Process designer
Creatio
K2 Software
8.9
Process simulation
Creatio
K2 Software
7.6
Business rules engine
Creatio
K2 Software
8.0
SOA support
Creatio
K2 Software
7.8
Process player
Creatio
K2 Software
8.9
Support for modeling languages
Creatio
K2 Software
7.6
Form builder
Creatio
K2 Software
7.0
Model execution
Creatio
K2 Software
8.2

Collaboration

Creatio
K2 Software
7.8
Social collaboration tools
Creatio
K2 Software
7.8

Content Management Capabilties

Creatio
K2 Software
7.6
Content management
Creatio
K2 Software
7.6

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

K2 Software

  • K2 BlackPearl provides better versioning of processes than other BPM products I have used. Because of the feature-rich capabilities available being built on the MS Workflow framework, you can ultimately reach the level of code customization you need - but also leverage the tooling and code automating features of K2.
  • Its level of extensibility is fantastic. To say it is extensible and interoperable means a lot, because a lot of products SAY you can extend a feature, but it requires ripping out the kitchen of the house. K2 Blackpearl doesn't require kitchen replacement... you can upgrade the sink, replace the cabinetry, and extend pretty much everything. I have not run into a situation in the 6 years of using the product that I could NOT customize/extend a capability.
  • K2 Blackpearl's physical architecture options are plentiful. If you understand the product components and the granularity of the specific business need, you can provide an accurate blueprint installation of the product initially, and adapt or scale the product capabilities with relative ease via configuration and distributed options. They even offer training on physical infrastructure deployments if you are concerned about future use or growth.
Brent Heezen | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

K2 Software

  • Better integration with TFS automated build tools is one feature that is missing out of box. My organization has controls on code migration and deployment and use TFS for other code and builds. We cannot use the automated build for K2 workflow projects.
  • Ability to define business rules in external rules engine/repository which can be used by workflow processes
Ajay Mandke | TrustRadius Reviewer

Likelihood to Renew

Creatio

No score
No answers yet
No answers on this topic

K2 Software

K2 Software 8.1
Based on 7 answers
While K2 blackpearl is powerful, it shouldn't be an automatic selection for all situations. A careful analysis of business requirements, cost, and projected long-term use is required before choosing a K2 offering over a competitor, as is true with almost any other business product. The more hands-on development you can get with K2 blackpearl the better you will be at determining if it's the correct product for your needs. Don't let a sales pitch sway you into purchasing or using the product; experience what it can do for yourself!
Anonymous | TrustRadius Reviewer

Usability

Creatio

Creatio 8.6
Based on 6 answers
I would give Creatio all fives, but this software is designed for companies (multiple users, teams, and departments), so my ranking is influenced by feedbacks I heard from sales managers and other personnel working with Creatio. During the process of implementation, there were many issues. It took more than a year to set up everything for everyone. Creatio definitely needs someone within your company to be responsible for implementation tasks (user education, integrations, customization, testing)
Anonymous | TrustRadius Reviewer

K2 Software

K2 Software 8.9
Based on 3 answers
K2 platform has multiple designers (Web based designer ,k2 studio, visual studio) each targeted at business analysts,power users, and developers. The platform provides consistent web experience in workspace navigation for users and admins and provides excellent reports out of box.
Ajay Mandke | TrustRadius Reviewer

Support Rating

Creatio

Creatio 9.0
Based on 6 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
Anonymous | TrustRadius Reviewer

K2 Software

K2 Software 10.0
Based on 2 answers
They were always super helpful when I was learning how to use the program, and assisted me frequently when I came across unknown errors in the workspace
Kristen Roskob | TrustRadius Reviewer

Online Training

Creatio

No score
No answers yet
No answers on this topic

K2 Software

K2 Software 9.0
Based on 1 answer
It was a complete online training with virual machine provided by K2. All the infrastructure was set up before hand. The training material was pretty thorough. The instructor was knowledgeable.
Overall the training program was well designed and planned.
Deepak Kadam | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

K2 Software

What previously stood K2 apart from Nintex was purely the ability to have workflows executed outside of SharePoint. Nintex are due to release a product that resides in Azure that provides this feature as well. K2 should really look into redesigning the development GUIs they are not good at all, and perhaps look at providing a cloud solution to mitigate the risk of clients having to maintain hardware as well as their workflow solutions.
Paul Keys | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

K2 Software

  • Positive impact on process discipline.
  • Excellent tools for measure process cycle time, identifying process delays, and making significant improvements to processes.
  • Increased efficiency through delivery of process information to stakeholders that minimizes delays, especially when processes are running across multiple time zones, and involve people who are traveling or away from their desktop.
Mark Johnston | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
Studio Creatio Enterprise$251
Studio Creatio Free$01
  1. per user/per month
Additional Pricing Details

K2 Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

K2 Software Editions & Modules

Edition
K2 Software$2000.001
K2 Software EnterpriseRequest a Quote
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Creatio
9.4
K2 Software
8.7

Likelihood to Renew

Creatio
K2 Software
8.1

Usability

Creatio
8.6
K2 Software
8.9

Reliability and Availability

Creatio
K2 Software
8.0

Support Rating

Creatio
9.0
K2 Software
10.0

Online Training

Creatio
K2 Software
9.0

Implementation Rating

Creatio
K2 Software
9.0

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