What users are saying about
25 Ratings
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Score 9.4 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Low Code Development Platform

Any business requirements are suitable for Low Code Development Platform, and you get a faster MVP development done and still have some time to improve the User Interface.If the project requires too many complex screens and complex queries just may need some integration or take into consideration a non-Low Code Development Platform, but everything is possible with Low Code Development Platform if you have the right support from the vendor or at least an experienced senior developer in the technology being used.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Creatio
9.5
Low Code Development Platform
Customer data management / contact management
Creatio
9.9
Low Code Development Platform
Workflow management
Creatio
9.6
Low Code Development Platform
Territory management
Creatio
9.1
Low Code Development Platform
Opportunity management
Creatio
9.6
Low Code Development Platform
Integration with email client (e.g., Outlook or Gmail)
Creatio
9.4
Low Code Development Platform
Contract management
Creatio
9.5
Low Code Development Platform
Quote & order management
Creatio
10.0
Low Code Development Platform
Interaction tracking
Creatio
9.2
Low Code Development Platform
Channel / partner relationship management
Creatio
9.4
Low Code Development Platform

Customer Service & Support

Creatio
9.1
Low Code Development Platform
Case management
Creatio
9.7
Low Code Development Platform
Call center management
Creatio
8.5
Low Code Development Platform
Help desk management
Creatio
9.1
Low Code Development Platform

Marketing Automation

Creatio
9.6
Low Code Development Platform
Lead management
Creatio
9.6
Low Code Development Platform
Email marketing
Creatio
9.5
Low Code Development Platform

CRM Project Management

Creatio
9.0
Low Code Development Platform
Task management
Creatio
9.4
Low Code Development Platform
Billing and invoicing management
Creatio
8.2
Low Code Development Platform
Reporting
Creatio
9.5
Low Code Development Platform

CRM Reporting & Analytics

Creatio
9.5
Low Code Development Platform
Forecasting
Creatio
9.4
Low Code Development Platform
Pipeline visualization
Creatio
9.4
Low Code Development Platform
Customizable reports
Creatio
9.5
Low Code Development Platform

Customization

Creatio
9.9
Low Code Development Platform
Custom fields
Creatio
9.9
Low Code Development Platform
Custom objects
Creatio
9.9
Low Code Development Platform
Scripting environment
Creatio
10.0
Low Code Development Platform
API for custom integration
Creatio
9.8
Low Code Development Platform

Security

Creatio
9.2
Low Code Development Platform
Single sign-on capability
Creatio
9.1
Low Code Development Platform
Role-based user permissions
Creatio
9.2
Low Code Development Platform

Social CRM

Creatio
9.4
Low Code Development Platform
Social data
Creatio
9.2
Low Code Development Platform
Social engagement
Creatio
9.7
Low Code Development Platform

Integrations with 3rd-party Software

Creatio
8.4
Low Code Development Platform
Marketing automation
Creatio
8.4
Low Code Development Platform

Platform

Creatio
9.0
Low Code Development Platform
Mobile access
Creatio
9.0
Low Code Development Platform

Low-Code Development

Creatio
Low Code Development Platform
10.0
Visual Modeling
Creatio
Low Code Development Platform
10.0
Drag-and-drop Interfaces
Creatio
Low Code Development Platform
10.0
Platform Security
Creatio
Low Code Development Platform
10.0
Platform User Management
Creatio
Low Code Development Platform
10.0
Reusability
Creatio
Low Code Development Platform
10.0
Platform Scalability
Creatio
Low Code Development Platform
10.0

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Low Code Development Platform

  • Save time, avoiding complex queries.
  • Use of drag and drop.
  • You still need your development logic so no need to worry about your brain no exercising.
  • Faster and with the same results' and quality.
Anonymous | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Low Code Development Platform

  • The source code behind almost all low code platform needs to continue an improvement process to speed up the PaaS (Platform as a Service).
Anonymous | TrustRadius Reviewer

Support Rating

Creatio

No score
No answers yet
No answers on this topic

Low Code Development Platform

Low Code Development Platform 10.0
Based on 1 answer
My life changed after I switched as a developer and a manager to Low Code Development Platforms.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Low Code Development Platform

It's just faster, and you get the same results in a shorter amount of time, results are even better once you get the right experience. I think companies get a huge asset changing to Low Code Development Platform.
Anonymous | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Low Code Development Platform

  • Faster releases process.
  • A business and product owners very happy with quick and excellent results.
  • Happy developers that love learn new technologies.
Anonymous | TrustRadius Reviewer

Screenshots

Low Code Development Platform

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

Low Code Development Platform

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Creatio
9.4
Low Code Development Platform
10.0

Support Rating

Creatio
Low Code Development Platform
10.0

Add comparison