What users are saying about
Top Rated
34 Ratings
Top Rated
34 Ratings
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Score 9.2 out of 100
29 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Nintex Promapp®

Nintex Promapp is the best process management solution I have come across in a long time. It combines simplicity with useful features that helps an organisation to manage processes well. The integration to the broader Nintex suite (e.g. workflow management and RPA) also offers organisations with the ability to rapidly improve processes.
Ravi Fernando | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Creatio
9.5
Nintex Promapp®
Visual Modeling
Creatio
8.8
Nintex Promapp®
Drag-and-drop Interfaces
Creatio
10.0
Nintex Promapp®
Platform Security
Creatio
9.7
Nintex Promapp®
Platform User Management
Creatio
9.8
Nintex Promapp®
Reusability
Creatio
9.5
Nintex Promapp®
Platform Scalability
Creatio
9.3
Nintex Promapp®

Reporting & Analytics

Creatio
Nintex Promapp®
7.5
Dashboards
Creatio
Nintex Promapp®
8.0
Standard reports
Creatio
Nintex Promapp®
5.4
Custom reports
Creatio
Nintex Promapp®
9.0

Process Engine

Creatio
Nintex Promapp®
8.0
Process designer
Creatio
Nintex Promapp®
8.6
Business rules engine
Creatio
Nintex Promapp®
6.2
SOA support
Creatio
Nintex Promapp®
9.0
Support for modeling languages
Creatio
Nintex Promapp®
8.9
Form builder
Creatio
Nintex Promapp®
8.0
Model execution
Creatio
Nintex Promapp®
7.0

Collaboration

Creatio
Nintex Promapp®
5.0
Social collaboration tools
Creatio
Nintex Promapp®
5.0

Content Management Capabilties

Creatio
Nintex Promapp®
7.0
Content management
Creatio
Nintex Promapp®
7.0

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Nintex Promapp®

  • Promapp provides a clear understanding of end-to-end processes for business users to ensure buy-in and ongoing maintenance.
  • Promapp allows users and SMEs to identify improvements and opportunities for automation to ensure that business operations can run as efficiently as possible.
  • Nintex Workflows allow for automated back-end review processes to be undertaken with limited overhead of users needing to track where things are at at any given time.
Anonymous | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Nintex Promapp®

  • Perhaps starting price can be lowered with lesser processes.
  • Available for on-premise options for some clients (though pricing can still be subscription model).
  • Perhaps this is something that we are not aware but can the printing of the process be configurable for white labeling?
Anonymous | TrustRadius Reviewer

Usability

Creatio

Creatio 8.6
Based on 6 answers
I would give Creatio all fives, but this software is designed for companies (multiple users, teams, and departments), so my ranking is influenced by feedbacks I heard from sales managers and other personnel working with Creatio. During the process of implementation, there were many issues. It took more than a year to set up everything for everyone. Creatio definitely needs someone within your company to be responsible for implementation tasks (user education, integrations, customization, testing)
Anonymous | TrustRadius Reviewer

Nintex Promapp®

Nintex Promapp® 9.0
Based on 1 answer
It is designed to be used by people in the business without having any process modelling knowledge or experience. It is also constantly updated with improvements and new functionality. The interface is easy to understand and it has great reporting and alerting functionality.
Steve McIlhatton | TrustRadius Reviewer

Support Rating

Creatio

Creatio 9.0
Based on 6 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
Anonymous | TrustRadius Reviewer

Nintex Promapp®

Nintex Promapp® 8.1
Based on 6 answers
Chat built into the product. Support team is willing to take end user questions also, which lowers the burden to support. There is also great training and help built into the product. There is also a customer success team that touches base semi-regularly.
David Johnston | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Nintex Promapp®

Promapp was chosen by the business, principally for its convenience. While for specialized BPMN displaying and recreation iGrafx was extraordinary, it isn't receptive and at the time the permit demonstrate was not helpful for big business rollout.
Ilia Tarasov | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Nintex Promapp®

  • Promapp is a core component of our business management system and has been used extensively in our ERP evaluation and implementation project
  • The Risk Management features allowed integration with the process management activities and removed the need to acquire a separate risk management tool.
  • The tool is well accepted in the organisation and is the goto reference point for business processes.
Graham Yerbury | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
Studio Creatio Enterprise$251
Studio Creatio Free$01
  1. per user/per month
Additional Pricing Details

Nintex Promapp®

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Nintex Promapp® Editions & Modules

Edition
Nintex Promapp Standard$9501
Nintex Promapp Enterprise$1,3501
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Creatio
9.4
Nintex Promapp®
8.3

Usability

Creatio
8.6
Nintex Promapp®
9.0

Support Rating

Creatio
9.0
Nintex Promapp®
8.1

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