What users are saying about
25 Ratings
Top Rated
80 Ratings
25 Ratings
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Score 9.4 out of 100
Top Rated
80 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Oracle APEX

It is appropriate for database application development supporting data driven processes, online transaction processing, BI/reports/analytics ... for addressing about any business data processing need I can think of. Oracle Application Express is fantastic for creating beautiful rich user interfaces with support for all major browsers rendering well on a range of devices. It is less appropriate for applications requiring native low level access to device peripherals and is less appropriate for applications that must execute offline without network/internet connection to supporting application and database servers.
Glenn Roberts III | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Creatio
9.5
Oracle APEX
Customer data management / contact management
Creatio
9.9
Oracle APEX
Workflow management
Creatio
9.6
Oracle APEX
Territory management
Creatio
9.1
Oracle APEX
Opportunity management
Creatio
9.6
Oracle APEX
Integration with email client (e.g., Outlook or Gmail)
Creatio
9.4
Oracle APEX
Contract management
Creatio
9.5
Oracle APEX
Quote & order management
Creatio
10.0
Oracle APEX
Interaction tracking
Creatio
9.2
Oracle APEX
Channel / partner relationship management
Creatio
9.4
Oracle APEX

Customer Service & Support

Creatio
9.1
Oracle APEX
Case management
Creatio
9.7
Oracle APEX
Call center management
Creatio
8.5
Oracle APEX
Help desk management
Creatio
9.1
Oracle APEX

Marketing Automation

Creatio
9.6
Oracle APEX
Lead management
Creatio
9.6
Oracle APEX
Email marketing
Creatio
9.5
Oracle APEX

CRM Project Management

Creatio
9.0
Oracle APEX
Task management
Creatio
9.4
Oracle APEX
Billing and invoicing management
Creatio
8.2
Oracle APEX
Reporting
Creatio
9.5
Oracle APEX

CRM Reporting & Analytics

Creatio
9.4
Oracle APEX
Forecasting
Creatio
9.4
Oracle APEX
Pipeline visualization
Creatio
9.4
Oracle APEX
Customizable reports
Creatio
9.5
Oracle APEX

Customization

Creatio
9.9
Oracle APEX
Custom fields
Creatio
9.9
Oracle APEX
Custom objects
Creatio
9.9
Oracle APEX
Scripting environment
Creatio
10.0
Oracle APEX
API for custom integration
Creatio
9.8
Oracle APEX

Security

Creatio
9.2
Oracle APEX
Single sign-on capability
Creatio
9.1
Oracle APEX
Role-based user permissions
Creatio
9.2
Oracle APEX

Social CRM

Creatio
9.4
Oracle APEX
Social data
Creatio
9.2
Oracle APEX
Social engagement
Creatio
9.7
Oracle APEX

Integrations with 3rd-party Software

Creatio
8.4
Oracle APEX
Marketing automation
Creatio
8.4
Oracle APEX

Platform

Creatio
9.0
Oracle APEX
Mobile access
Creatio
9.0
Oracle APEX

Low-Code Development

Creatio
Oracle APEX
8.0
Visual Modeling
Creatio
Oracle APEX
7.4
Drag-and-drop Interfaces
Creatio
Oracle APEX
7.8
Platform Security
Creatio
Oracle APEX
8.2
Platform User Management
Creatio
Oracle APEX
8.5
Reusability
Creatio
Oracle APEX
7.9
Platform Scalability
Creatio
Oracle APEX
8.2

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Oracle APEX

  • Easy upgrade path from Forms, allowing reuse of code and a low learning curve for Forms developers.
  • Very quick to develop in. Ideal for prototyping or iterative development which is how we usually work.
  • Comes with cross browser and mobile compatibility out of the box.
  • Easy to incorporate other web technologies.
  • Development environment runs straight from a browser. This has proved to be a life saver when issues crop up on a weekend.
Anonymous | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Oracle APEX

  • Perhaps is our problem, since we haven’t explored it deeply, but I think that a better portability to mobile devices would help the adoption of APEX.
  • Applications weren’t as light as we thought, and we had to move the APEX server to the same data center where our data base was running, due to performance issues. When we started, we supposed that that situation would not be an issue.
  • At least in Argentina and Brazil, you can not find as many programmers with experience in APEX as you can find with other technologies.
Federico Shortrede | TrustRadius Reviewer

Likelihood to Renew

Creatio

No score
No answers yet
No answers on this topic

Oracle APEX

Oracle APEX 8.2
Based on 2 answers
I felt very comfortable using Oracle Application Express from the start. I designed my data model and quickly developed the basic CRUD pages for master tables. Then I designed the main functionality and was able to test and deploy it in a couple of days work. I will probably share the app with other members of the team and continue adding some features in the short term.
Lisandro Fernigrini | TrustRadius Reviewer

Usability

Creatio

No score
No answers yet
No answers on this topic

Oracle APEX

Oracle APEX 8.2
Based on 2 answers
its easy to use as a developer and applications designed using apex are easy and intuitive to use as an end user. Even non-coders can build good applications, the more code you can write the more you can enhance the application but you can get up and running quickly with almost no technical know how.
Kathryn Gamble | TrustRadius Reviewer

Support Rating

Creatio

No score
No answers yet
No answers on this topic

Oracle APEX

Oracle APEX 8.2
Based on 2 answers
Very active and knowledgeable community support includes quick and helpful responses from the Oracle employees on the product development team. I've never had to raise an official support request - everything is dealt with via forums and user groups - or via direct emails. The supposrt commuinty is one of the great things about Apex.
Kathryn Gamble | TrustRadius Reviewer

Implementation Rating

Creatio

No score
No answers yet
No answers on this topic

Oracle APEX

Oracle APEX 9.1
Based on 2 answers
Using it on the cloud is really simple, the entire process of configuring and provisioning an Oracle Database takes only a few minutes (less than 10) and then Oracle APEX is already deployed on the database, so you just have to start using it. I would strongly recommend using APEX on Oracle Cloud Free Tier.
Lisandro Fernigrini | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Oracle APEX

Obviously Oracle Application Express cannot replace WebLogic in terms of creating domains but it is not designed to do that. We can use this tool to prototype and later develop a product using the Oracle WebLogic platform. We selected Oracle Application Express due to the ease of learning, and not having to buy licenses to use it.
Anonymous | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Oracle APEX

  • In the mid-size organization, we had a BI tool that had a significant license cost involved. With Oracle back-end we were able to switch to APEX and move all reporting at literally zero cost.
  • For Oracle PL/SQL users the learning curve is very quick and easy, there are ready templates that you can start with and eventually create complex reports.
  • You can track authorization and authentication on data editing and usage. High performance as it is native oracle sql codes.
  • Centralized data capturing, makes your datawarehouse writable for lookup tables or reference tables.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

Oracle APEX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Creatio
9.4
Oracle APEX
9.4

Likelihood to Renew

Creatio
Oracle APEX
8.2

Usability

Creatio
Oracle APEX
8.2

Support Rating

Creatio
Oracle APEX
8.2

Implementation Rating

Creatio
Oracle APEX
9.1

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