Creatio vs. UiPath Automation Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creatio
Score 9.1 out of 10
N/A
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
$25
per month per user
UiPath Automation Platform
Score 8.6 out of 10
N/A
UiPath's hyperautomation platform combines a Robotic Process Automation (RPA) solution with capabilities to enable organizations to scale digital business operations at speed, automating millions of repetitive, mind-numbing tasks for businesses and government organizations all over the world.
$420
per month
Pricing
CreatioUiPath Automation Platform
Editions & Modules
Growth
$25
per month per user
Growth + CRM (Marketing/Sales/Service)
$40
per month per user
Enterprise
$55
per month per user
Enterprise
$55
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Unlimited
$85
per month per user
Unlimited
$85
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Automation Developer
$420
per month
Unattended Automation
$1380
per month
Automation Team
$1930
per month
Enterprise Medium Business
Contact Sales
Offerings
Pricing Offerings
CreatioUiPath Automation Platform
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA 60-day trial is available. Buyers can also configure any of these plans to fit the business needs.
More Pricing Information
Community Pulse
CreatioUiPath Automation Platform
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
CreatioUiPath Automation Platform
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Creatio
8.9
35 Ratings
3% above category average
UiPath Automation Platform
-
Ratings
Visual Modeling9.032 Ratings00 Ratings
Drag-and-drop Interfaces9.434 Ratings00 Ratings
Platform Security8.633 Ratings00 Ratings
Platform User Management8.635 Ratings00 Ratings
Reusability8.633 Ratings00 Ratings
Platform Scalability9.034 Ratings00 Ratings
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CreatioUiPath Automation Platform
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Medium-sized Companies
Quixy
Quixy
Score 9.8 out of 10
Appian
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Score 8.8 out of 10
Enterprises
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Score 9.2 out of 10
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Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CreatioUiPath Automation Platform
Likelihood to Recommend
9.4
(57 ratings)
9.7
(195 ratings)
Likelihood to Renew
9.6
(4 ratings)
9.0
(7 ratings)
Usability
9.0
(38 ratings)
8.0
(6 ratings)
Availability
9.1
(1 ratings)
10.0
(1 ratings)
Performance
7.3
(1 ratings)
9.0
(1 ratings)
Support Rating
9.7
(38 ratings)
8.0
(82 ratings)
Online Training
8.2
(1 ratings)
8.0
(2 ratings)
Implementation Rating
7.6
(2 ratings)
8.0
(2 ratings)
Configurability
9.1
(1 ratings)
8.0
(1 ratings)
Ease of integration
9.1
(1 ratings)
7.0
(1 ratings)
Product Scalability
8.2
(1 ratings)
9.0
(1 ratings)
Vendor post-sale
9.1
(1 ratings)
9.0
(1 ratings)
Vendor pre-sale
9.1
(1 ratings)
8.0
(1 ratings)
User Testimonials
CreatioUiPath Automation Platform
Likelihood to Recommend
Creatio
Changing CRMs can be a very daunting proposition. Creatio's Support and Customer Success teams have been nothing short of fantastic as we recently navigated this change. The regular check-ins helped ensure we had the tools we needed to be successful. I do not have any programming background or experience. Creatio's low-code design has allowed me to implement the majority of changes very easily without additional third-party consultants. Some of the resource documents have not been updated to current versions of the software and/or would benefit from 'How to' videos for the novice user/administrator.
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UiPath
UiPath Automation Platform is well-suited for automating repetitive and time-consuming tasks such as invoice processing, data entry, and report generation. By using UiPath Automation Platform, employees can focus on more strategic tasks, which leads to increased efficiency. Additionally, UiPath Automation Platform is highly effective at automating rule-based processes, such as financial processes like bank statement reconciliation, account payable, and account receivable processes that follow a set of predetermined rules.
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Pros
Creatio
  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
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UiPath
  • UiPath is very simple to learn.
  • Any type of application can be automated (Desktop Application, Web Application and also applications reachable only via remote technologies such as Citrix, Remote Desktop and so on).
  • The writing of a process code takes place entirely through the use of objects. In the event that there were no objects capable of solving a particular problem, it is possible to use some languages of the .net platform such as: VB.net, C#.
  • It is easy to scale the solution by adding more robots to run a process in case the solution requires more performance in the future.
  • It can also be used by functional analysts to design the flow to be automated.
  • An academy is available online where basic and advanced courses can be taken. It is also possible to take a completely free basic certification.
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Cons
Creatio
  • More rapid availability of updated documentation as they move forward into the Quantum release and beyond
  • Better out of the box support for SAS and Service Companies in general
  • Would like to see some no-code options for fine tuning CSS on Freedom UI pages
Read full review
UiPath
  • As I mentioned, Excel automation is not very effective, there are a number of packages to add, but there is nothing as smooth as a good macro.
  • Working with selectors is certainly challenging and UiPath does a good job with that, but there is room for improvement since the interface could be smarter in selecting the right attributes and warn the user if something is not properly setup.
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Likelihood to Renew
Creatio
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
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UiPath
This platform has so much potential and have been garnering a lot of attention by proving benefits in terms of saving operational and manpower costs. I am sure with minute efforts we were able to achieve our ROI and the same is the case with many of our customers whom we have been working around Digital Automation initiatives.
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Usability
Creatio
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
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UiPath
It's an easy to maintain and easy to use RPA Tool. It has a relatively low learning curve when compared to other RPA tools in the market. That is mostly due to it's Academy where the bulk of engineers gather their information from. And their Community Forum, is outstanding with support from around the world and almost, if not all, every topic imaginable in the RPA field.
The Community Edition is updated on a regular basis, and last year they even managed to release a build every month!
The Orchestrator, Platform, Go!, Academy is cloud based which makes access to information and data very easy.
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Reliability and Availability
Creatio
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
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UiPath
Its a cloud based platform which is easily available and used
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Performance
Creatio
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
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UiPath
It has proved and provided good performance across platforms and technologies.
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Support Rating
Creatio
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
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UiPath
UiPath RPA has an exceptional studio interface. It has been a year and so since I am using UiPath RPA. Whether it is some my personal task to scrape information & links from the Journal or find a specific character string from multiple PDF collection using OCR, UiPath RPA has made its roots to our technological ecosystem
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Online Training
Creatio
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
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UiPath
Video material supported by text. The training has evolved a lot in the past 3 years to become more attractive. Specific training tracks exist for the different roles in RPA development, where everyone is expected to learn basic development.
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Implementation Rating
Creatio
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
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UiPath
The implementation was quick and practical
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Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
Read full review
UiPath
As compared to other products, we require programming knowledge and concepts to work but UiPath is for everyone. It provides us extensive event logging at various stages and effective exception handling for applications and business. It increases our agility and enhances the overall productivity further by using the source control SVC. The solution that we implemented is also very scalable in terms of incorporating new requirements.
The open source tools require lots of IT effort in order to set up and maintain over time. UiPath is like a complete package and customer service is also active in terms of solving issues arising while automating procession on a day to day basis.
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Scalability
Creatio
I can see the promise of how it can be customized to other aspects of our business.
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UiPath
It can be widely used across various departments regardless of platform the product,processes, use cases are build on.
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Return on Investment
Creatio
  • Communication between sales representatives, vendors, and customers helps improve sales.
  • Automating the sales process has allowed us to land more deals via opportunity management tools.
  • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
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UiPath
  • We are well on our way to automating our expenses, saving so many hours for project managers and engagement managers.
  • Proofs-of-concept excite our clients, though we are yet to make a sale on a project.
  • UiPath specifically has incited interest with our apprentices and has led them to join the RPA team.
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ScreenShots

Creatio Screenshots

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