What users are saying about
25 Ratings
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Top Rated
245 Ratings
25 Ratings
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Score 9.4 out of 100

UiPath Enterprise RPA Platform

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Top Rated
245 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

UiPath Enterprise RPA Platform

Most back office processes of any type of company: Finance, Banks, Energy, Public Administration, Telecommunications and so on, can be automated. If the process requires the reading of handwritten or badly scanned documents, then it leaves it for a possible "second phase".
Antonio Foschi | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Creatio
9.5
UiPath Enterprise RPA Platform
Customer data management / contact management
Creatio
9.9
UiPath Enterprise RPA Platform
Workflow management
Creatio
9.6
UiPath Enterprise RPA Platform
Territory management
Creatio
9.1
UiPath Enterprise RPA Platform
Opportunity management
Creatio
9.6
UiPath Enterprise RPA Platform
Integration with email client (e.g., Outlook or Gmail)
Creatio
9.4
UiPath Enterprise RPA Platform
Contract management
Creatio
9.5
UiPath Enterprise RPA Platform
Quote & order management
Creatio
10.0
UiPath Enterprise RPA Platform
Interaction tracking
Creatio
9.2
UiPath Enterprise RPA Platform
Channel / partner relationship management
Creatio
9.4
UiPath Enterprise RPA Platform

Customer Service & Support

Creatio
9.1
UiPath Enterprise RPA Platform
Case management
Creatio
9.7
UiPath Enterprise RPA Platform
Call center management
Creatio
8.5
UiPath Enterprise RPA Platform
Help desk management
Creatio
9.1
UiPath Enterprise RPA Platform

Marketing Automation

Creatio
9.6
UiPath Enterprise RPA Platform
Lead management
Creatio
9.6
UiPath Enterprise RPA Platform
Email marketing
Creatio
9.5
UiPath Enterprise RPA Platform

CRM Project Management

Creatio
9.0
UiPath Enterprise RPA Platform
Task management
Creatio
9.4
UiPath Enterprise RPA Platform
Billing and invoicing management
Creatio
8.2
UiPath Enterprise RPA Platform
Reporting
Creatio
9.5
UiPath Enterprise RPA Platform

CRM Reporting & Analytics

Creatio
9.5
UiPath Enterprise RPA Platform
Forecasting
Creatio
9.4
UiPath Enterprise RPA Platform
Pipeline visualization
Creatio
9.4
UiPath Enterprise RPA Platform
Customizable reports
Creatio
9.5
UiPath Enterprise RPA Platform

Customization

Creatio
9.9
UiPath Enterprise RPA Platform
Custom fields
Creatio
9.9
UiPath Enterprise RPA Platform
Custom objects
Creatio
9.9
UiPath Enterprise RPA Platform
Scripting environment
Creatio
10.0
UiPath Enterprise RPA Platform
API for custom integration
Creatio
9.8
UiPath Enterprise RPA Platform

Security

Creatio
9.2
UiPath Enterprise RPA Platform
Single sign-on capability
Creatio
9.1
UiPath Enterprise RPA Platform
Role-based user permissions
Creatio
9.2
UiPath Enterprise RPA Platform

Social CRM

Creatio
9.4
UiPath Enterprise RPA Platform
Social data
Creatio
9.2
UiPath Enterprise RPA Platform
Social engagement
Creatio
9.7
UiPath Enterprise RPA Platform

Integrations with 3rd-party Software

Creatio
8.4
UiPath Enterprise RPA Platform
Marketing automation
Creatio
8.4
UiPath Enterprise RPA Platform

Platform

Creatio
9.0
UiPath Enterprise RPA Platform
Mobile access
Creatio
9.0
UiPath Enterprise RPA Platform

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

UiPath Enterprise RPA Platform

  • UiPath provides free trial version of both Community and Enterprise edition. UiPath provides free tutorials and documentations
  • UiPath provides a strong, active and very helpful official community platform for clarifying doubts, sharing issues etc and has assigned an official team for providing support for the community users through this platform.
  • UiPath is an easy to learn and use tool with a great user interface.
  • Unlike other leading RPA tools UiPath provides a great user interface so that a person with minimum technical knowledge can understand the flow
  • UiPath provides large number of activities which we can reuse as per our need just by changing the properties and parameters
  • It provides the flexibility to create custom activities as per users need.
  • UiPath provides the flexibility to use unattended robot without need of Orchestrator.
  • UiPath orchestrator component is a very powerful tool which if utilized effectively can make the robot management and monitoring very easy.
Mohanish Khatkhede | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

UiPath Enterprise RPA Platform

  • Implementing image-based automation is quite challenging especially when you are working on the Client network using VDI.
  • There can be many more activities that need to be provided so it can be further enhanced.
  • If not possible to give the activities, then at least provide some paid activities like Abby OCR when it comes to the Optical Character Recognition.
  • They have recently rolled out a course which is having contents for automating salesforce application, but no automation is required when you use sales force for development.
  • Extension to Linux based Applications.
  • Security can be further enhanced by providing different activities rather than basic Typesecurestring in order to control logging at the verbose level.
Rahul Kumar Khatawani | TrustRadius Reviewer

Likelihood to Renew

Creatio

No score
No answers yet
No answers on this topic

UiPath Enterprise RPA Platform

UiPath Enterprise RPA Platform 8.0
Based on 8 answers
UiPath being the best RPA product was easy to understand, learn, implement and deploy to production. UiPath provides free training to all modules and a free certification program. Also the support system is very responsive
Arun Antony | TrustRadius Reviewer

Usability

Creatio

No score
No answers yet
No answers on this topic

UiPath Enterprise RPA Platform

UiPath Enterprise RPA Platform 7.3
Based on 8 answers
fully satisfied and recommendable
Arun Antony | TrustRadius Reviewer

Support Rating

Creatio

No score
No answers yet
No answers on this topic

UiPath Enterprise RPA Platform

UiPath Enterprise RPA Platform 8.5
Based on 103 answers
UiPath RPA has an exceptional studio interface. It has been a year and so since I am using UiPath RPA. Whether it is some my personal task to scrape information & links from the Journal or find a specific character string from multiple PDF collection using OCR, UiPath RPA has made its roots to our technological ecosystem
Sanyam Jain | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

UiPath Enterprise RPA Platform

I think UiPath is more user-friendly than Blue Prism overall as someone who does not have a coding background. Part of the reason I found it easier to use was most likely the strength of the training offered by UiPath, but nonetheless, I have had more success with that product
brad mundt | TrustRadius Reviewer

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

UiPath Enterprise RPA Platform

  • We are well on our way to automating our expenses, saving so many hours for project managers and engagement managers.
  • Proofs-of-concept excite our clients, though we are yet to make a sale on a project.
  • UiPath specifically has incited interest with our apprentices and has led them to join the RPA team.
Alexander Cooper | TrustRadius Reviewer

Screenshots

UiPath Enterprise RPA Platform

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

UiPath Enterprise RPA Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Creatio
9.4
UiPath Enterprise RPA Platform
8.8

Likelihood to Renew

Creatio
UiPath Enterprise RPA Platform
8.0

Usability

Creatio
UiPath Enterprise RPA Platform
7.3

Reliability and Availability

Creatio
UiPath Enterprise RPA Platform
8.2

Performance

Creatio
UiPath Enterprise RPA Platform
8.2

Support Rating

Creatio
UiPath Enterprise RPA Platform
8.5

Online Training

Creatio
UiPath Enterprise RPA Platform
7.5

Implementation Rating

Creatio
UiPath Enterprise RPA Platform
7.9

Scalability

Creatio
UiPath Enterprise RPA Platform
8.2

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