What users are saying about
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88 Ratings
2 Ratings
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Score 10 out of 100

ServiceNow Now Platform

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88 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Creativity 365 is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

Creativity 365

100%
2 Ratings
8.7

ServiceNow Now Platform

87%
26 Ratings

Likelihood to Renew

Creativity 365

N/A
0 Ratings
10.0

ServiceNow Now Platform

100%
1 Rating

Usability

Creativity 365

N/A
0 Ratings
8.7

ServiceNow Now Platform

87%
20 Ratings

Support Rating

10.0

Creativity 365

100%
1 Rating
8.7

ServiceNow Now Platform

87%
24 Ratings

Contract Terms and Pricing Model

Creativity 365

N/A
0 Ratings
8.8

ServiceNow Now Platform

88%
9 Ratings

Professional Services

Creativity 365

N/A
0 Ratings
8.5

ServiceNow Now Platform

85%
4 Ratings

Likelihood to Recommend

Kdan Mobile Software Ltd.

The platform is well suited for different situations depending on who is using it and with what purpose. It can definitely be used by freelancers for business-related projects, by illustrators and designers for brainstorming sessions and sketches, by students for studying, and by educators for teaching and research. But I think these apps aren't suitable for large-scale projects like editing a feature film or creating an animated feature film.
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ServiceNow

Using it in the application support team is worth it as it is capable of carrying a lot of information. But using it for a Service Desk operation might not be of much use as it won't be used up to its full potential and will be costly as compared to other alternatives available in the market.
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Pros

Kdan Mobile Software Ltd.

  • The apps are super easy to use.
  • Creativity 365 software pack encompasses a wide range of functionalities, overlapping between each other to offer a complete toolset.
  • It is great for capturing and highlighting important website contents with PDF Markup.
  • Write-On Video is very helpful to spice up my videos and mash photos and videos together to create new content.
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ServiceNow

  • The best ITSM management just in 1 tool.
  • User friendly for no IT people when they must raise a IT issue.
  • It offer very good workflow during incident or request item.
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Cons

Kdan Mobile Software Ltd.

  • Since it's a content creation toolset, it would be great if there was a photo editing tool.
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ServiceNow

  • Providing admins/devs with easier mechanisms for providing businss stakeholders with self-service admin capabilities across the platform
  • Tutorials on how to be the best at reporting in servicenow
  • Guided tour functionaltiy is a bit rigid and could use more workflow capabilities
  • Making it easier to push form variables to the user so there is more context when providing an approval. The out of box approval UI/form is terrible in my opinion.
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Pricing Details

Creativity 365

Starting Price

Editions & Modules

Creativity 365 editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Monthly $9.99 (*3-day free trial available) Semi-annually $39.99 Annually $59.99 (*14-day free trial available) Also, comes with a free stylus.** Quarterly plan with 7-day free trial to come in the following months. *Special and bulk purchasing options available for educational institutions and businesses. *Free trials only available on iTunes. **Free stylus details. Currently, new users subscribing to our Creativity 365 annual plan will receive an Adonit Dash 3 stylus. Once the free stylus has been shipped order is no refundable.

    ServiceNow Now Platform

    Starting Price

    Editions & Modules

    ServiceNow Now Platform editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Kdan Mobile Software Ltd.

      No answers on this topic

      ServiceNow

      Everybody in the company is happy to use ServiceNow. All people are happy to use a user-friendly web tool in order to open IT incidents. IT people can easily support people with a stable and solid tool.
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      Usability

      Kdan Mobile Software Ltd.

      No answers on this topic

      ServiceNow

      As a regular user of the ServiceNow platform, including the incident management, change management and enterprise application management modules, I find that I am able to competently use the platform with minimal training and assistance. User guides are available from the vendor if required. The customisable front-end that we use in the organisation as an ordering tool for internal IT services is very easy to use, and makes searching for the required IT service simple for business users.
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      Support Rating

      Kdan Mobile Software Ltd.

      I contacted customer service once and got my problem solved very quickly.
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      ServiceNow

      They are Knowledgeable. They explain from the layman's perspective and are always quick and ready to help. They carry the patient in their conversation and provide a detailed understanding of our query. They also help to build knowledge. They are quick in rendering their help in Service Now forums. They understand their responsibility as the face of the company and are on top of things.
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      Alternatives Considered

      Kdan Mobile Software Ltd.

      Airtable has a free version that offers basic functionalities that Creativity 365 does not offer. Airtable integrates with 25 different applications and software to make collaboration easier, while Creativity 365 only integrates with 13. Even though key features of Creativity 365 and Airtable should matter you should also carefully explore the integrations provided by each product. Very often you will already be making use of various kinds of SaaS software in your company and it’s much more beneficial to choose software that integrates well with each other. If you do that you will be able to guarantee an effortless transfer of data between your teams and software used, which can significantly reduce the time spent on migrating between one solution and the next.
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      ServiceNow

      ServiceNow is by far a better tool over Remedy. Its ability to integrate so seamlessly to so many tools allows for plenty of opportunity to streamline and improve processes. Servicenow has intuitive flows that allow you to quickly pivot if process change. Its adaptiveness is what makes it far better solution over Remedy
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      Contract Terms and Pricing Model

      Kdan Mobile Software Ltd.

      No answers on this topic

      ServiceNow

      Our base managed service MSA is very clear and focused on our use of ITSM (ITIL role license). Other parts of the platform use some sort of transaction count licensing. This type of pricing does not work for an implementation of our scale.
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      Professional Services

      Kdan Mobile Software Ltd.

      No answers on this topic

      ServiceNow

      Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
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      Return on Investment

      Kdan Mobile Software Ltd.

      • It has definitely reduced work load times, and allows me more time to work on important projects.
      • The PDF mark up and the ability to write text over videos has made presentations a lot more efficient to create and thus is time saving.
      • Using NoteLedge to take notes and add photos to those notes helps with being better organized.
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      ServiceNow

      • Ensuring good service support internally and externally has triggered opportunities to sustain good links with everyone and opened the door to more sales and successful business and ServiceNow has been key in all this, so the investment came back to us faster than expected.
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      Screenshots

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