Criterion HCM vs. WorkforceHub by SwipeClock

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Criterion HCM
Score 5.8 out of 10
N/A
N/AN/A
WorkforceHub
Score 6.9 out of 10
N/A
WorkforceHub is a solution that aims to make it easy to keep track of employee scheduling, availability, and location, from SwipeClock.
$4
per month per employee
Pricing
Criterion HCMWorkforceHub by SwipeClock
Editions & Modules
No answers on this topic
Essentials
$4
per month per employee
Plus
$7
per month per employee
Offerings
Pricing Offerings
Criterion HCMWorkforceHub
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Criterion HCMWorkforceHub by SwipeClock
Top Pros
Top Cons
Features
Criterion HCMWorkforceHub by SwipeClock
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Criterion HCM
5.3
1 Ratings
39% below category average
WorkforceHub by SwipeClock
-
Ratings
Employee demographic data5.01 Ratings00 Ratings
Employment history5.01 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.6.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Criterion HCM
5.0
1 Ratings
46% below category average
WorkforceHub by SwipeClock
-
Ratings
Pay calculation5.01 Ratings00 Ratings
Off-cycle/On-Demand payment5.01 Ratings00 Ratings
Benefit plan administration5.01 Ratings00 Ratings
Direct deposit files5.01 Ratings00 Ratings
Salary revision and increment management5.01 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Criterion HCM
4.0
1 Ratings
67% below category average
WorkforceHub by SwipeClock
-
Ratings
Approval workflow4.01 Ratings00 Ratings
Balance details4.01 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Criterion HCM
4.0
1 Ratings
68% below category average
WorkforceHub by SwipeClock
-
Ratings
View and generate pay and benefit information4.01 Ratings00 Ratings
Update personal information4.01 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Criterion HCM
1.0
1 Ratings
156% below category average
WorkforceHub by SwipeClock
-
Ratings
New hire portal1.01 Ratings00 Ratings
Best Alternatives
Criterion HCMWorkforceHub by SwipeClock
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
When I Work
When I Work
Score 8.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Criterion HCMWorkforceHub by SwipeClock
Likelihood to Recommend
1.0
(1 ratings)
9.0
(1 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Usability
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
10.0
(1 ratings)
Implementation Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Criterion HCMWorkforceHub by SwipeClock
Likelihood to Recommend
Criterion
We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
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SwipeClock
It is a great system, pretty easy to use. The only suggestion I have is to improve the time it takes to set up. It seems like it takes a bit too long. Otherwise, it's a great and robust tool.
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Pros
Criterion
  • changes in pay rates
  • rehiring employees
  • payroll calculations
  • assisting with PTO accruals
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SwipeClock
  • Time Tracking
  • PTO Tracking
  • Scheduling
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Cons
Criterion
  • payroll reports
  • state filing of W-2s
  • support
  • implementation
  • employees access to W-2
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SwipeClock
  • Improves set up time
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Likelihood to Renew
Criterion
We are changing to another payroll/HR vendor.
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SwipeClock
No answers on this topic
Usability
Criterion
too many instances of errors, unable to access program/time sheets
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SwipeClock
No answers on this topic
Support Rating
Criterion
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
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SwipeClock
Everyone I work with at TimeSimplicity is professional and knowledgeable.
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Implementation Rating
Criterion
Had to continually repeat our information. Kept getting us confused with another client.
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SwipeClock
No answers on this topic
Alternatives Considered
Criterion
When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
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SwipeClock
No answers on this topic
Return on Investment
Criterion
  • does not impact our ROI
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SwipeClock
  • ROI
  • Tracking PTO improvement
  • Robust scheduling
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ScreenShots