3 Ratings
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Score 1.6 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

Criterion HCM

We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
Anonymous | TrustRadius Reviewer

WorkforceHub, powered by SwipeClock

It is a great system, pretty easy to use. The only suggestion I have is to improve the time it takes to set up. It seems like it takes a bit too long. Otherwise, it's a great and robust tool.
Jeanette Carroll | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Criterion HCM
5.3
WorkforceHub, powered by SwipeClock
Employee demographic data
Criterion HCM
5.0
WorkforceHub, powered by SwipeClock
Employment history
Criterion HCM
5.0
WorkforceHub, powered by SwipeClock
Workflow for transfers, promotions, pay raises, etc.
Criterion HCM
6.0
WorkforceHub, powered by SwipeClock

Payroll Management

Criterion HCM
5.0
WorkforceHub, powered by SwipeClock
Pay calculation
Criterion HCM
5.0
WorkforceHub, powered by SwipeClock
Off-cycle/On-Demand payment
Criterion HCM
5.0
WorkforceHub, powered by SwipeClock
Benefit plan administration
Criterion HCM
5.0
WorkforceHub, powered by SwipeClock
Direct deposit files
Criterion HCM
5.0
WorkforceHub, powered by SwipeClock
Salary revision and increment management
Criterion HCM
5.0
WorkforceHub, powered by SwipeClock

Leave and Attendance Management

Criterion HCM
4.0
WorkforceHub, powered by SwipeClock
Approval workflow
Criterion HCM
4.0
WorkforceHub, powered by SwipeClock
Balance details
Criterion HCM
4.0
WorkforceHub, powered by SwipeClock

Employee Self Service

Criterion HCM
4.0
WorkforceHub, powered by SwipeClock
View and generate pay and benefit information
Criterion HCM
4.0
WorkforceHub, powered by SwipeClock
Update personal information
Criterion HCM
4.0
WorkforceHub, powered by SwipeClock

Onboarding

Criterion HCM
1.0
WorkforceHub, powered by SwipeClock
New hire portal
Criterion HCM
1.0
WorkforceHub, powered by SwipeClock

Pros

Criterion HCM

  • changes in pay rates
  • rehiring employees
  • payroll calculations
  • assisting with PTO accruals
Anonymous | TrustRadius Reviewer

WorkforceHub, powered by SwipeClock

  • Time Tracking
  • PTO Tracking
  • Scheduling
Jeanette Carroll | TrustRadius Reviewer

Cons

Criterion HCM

  • payroll reports
  • state filing of W-2s
  • support
  • implementation
  • employees access to W-2
Anonymous | TrustRadius Reviewer

WorkforceHub, powered by SwipeClock

  • Improves set up time
Jeanette Carroll | TrustRadius Reviewer

Likelihood to Renew

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
We are changing to another payroll/HR vendor.
Anonymous | TrustRadius Reviewer

WorkforceHub, powered by SwipeClock

No score
No answers yet
No answers on this topic

Usability

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
too many instances of errors, unable to access program/time sheets
Anonymous | TrustRadius Reviewer

WorkforceHub, powered by SwipeClock

No score
No answers yet
No answers on this topic

Support Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
Anonymous | TrustRadius Reviewer

WorkforceHub, powered by SwipeClock

WorkforceHub, powered by SwipeClock 10.0
Based on 2 answers
Everyone I work with at TimeSimplicity is professional and knowledgeable.
Jeanette Carroll | TrustRadius Reviewer

Implementation Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Had to continually repeat our information. Kept getting us confused with another client.
Anonymous | TrustRadius Reviewer

WorkforceHub, powered by SwipeClock

No score
No answers yet
No answers on this topic

Alternatives Considered

Criterion HCM

When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
Anonymous | TrustRadius Reviewer

WorkforceHub, powered by SwipeClock

No answers on this topic

Return on Investment

Criterion HCM

  • does not impact our ROI
Anonymous | TrustRadius Reviewer

WorkforceHub, powered by SwipeClock

  • ROI
  • Tracking PTO improvement
  • Robust scheduling
Jeanette Carroll | TrustRadius Reviewer

Pricing Details

Criterion HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WorkforceHub, powered by SwipeClock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Criterion HCM
1.0
WorkforceHub, powered by SwipeClock
9.0

Likelihood to Renew

Criterion HCM
1.0
WorkforceHub, powered by SwipeClock

Usability

Criterion HCM
1.0
WorkforceHub, powered by SwipeClock

Support Rating

Criterion HCM
1.0
WorkforceHub, powered by SwipeClock
10.0

Implementation Rating

Criterion HCM
1.0
WorkforceHub, powered by SwipeClock

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