What users are saying about
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27 Ratings

CRM Creatio

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27 Ratings
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Score 9.4 out of 100
6 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

CRM Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Flokzu Cloud BPM

Easy to track status of tasks.Great to use collaborate between remote teams.Useful for follow up and managing deadlines, with alarms functionality.Detailed and clear information in standard or customized reports.
Federico Mateos Buckstein | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

CRM Creatio
9.6
Flokzu Cloud BPM
Customer data management / contact management
CRM Creatio
9.9
Flokzu Cloud BPM
Workflow management
CRM Creatio
9.9
Flokzu Cloud BPM
Territory management
CRM Creatio
9.0
Flokzu Cloud BPM
Opportunity management
CRM Creatio
9.9
Flokzu Cloud BPM
Integration with email client (e.g., Outlook or Gmail)
CRM Creatio
9.6
Flokzu Cloud BPM
Contract management
CRM Creatio
9.5
Flokzu Cloud BPM
Quote & order management
CRM Creatio
10.0
Flokzu Cloud BPM
Interaction tracking
CRM Creatio
9.4
Flokzu Cloud BPM
Channel / partner relationship management
CRM Creatio
9.6
Flokzu Cloud BPM

Customer Service & Support

CRM Creatio
9.1
Flokzu Cloud BPM
Case management
CRM Creatio
9.7
Flokzu Cloud BPM
Call center management
CRM Creatio
8.5
Flokzu Cloud BPM
Help desk management
CRM Creatio
9.1
Flokzu Cloud BPM

Marketing Automation

CRM Creatio
9.9
Flokzu Cloud BPM
Lead management
CRM Creatio
9.9
Flokzu Cloud BPM
Email marketing
CRM Creatio
9.8
Flokzu Cloud BPM

CRM Project Management

CRM Creatio
9.3
Flokzu Cloud BPM
Task management
CRM Creatio
9.8
Flokzu Cloud BPM
Billing and invoicing management
CRM Creatio
8.2
Flokzu Cloud BPM
Reporting
CRM Creatio
9.8
Flokzu Cloud BPM

CRM Reporting & Analytics

CRM Creatio
9.7
Flokzu Cloud BPM
Forecasting
CRM Creatio
9.6
Flokzu Cloud BPM
Pipeline visualization
CRM Creatio
9.6
Flokzu Cloud BPM
Customizable reports
CRM Creatio
9.8
Flokzu Cloud BPM

Customization

CRM Creatio
9.9
Flokzu Cloud BPM
Custom fields
CRM Creatio
9.9
Flokzu Cloud BPM
Custom objects
CRM Creatio
9.9
Flokzu Cloud BPM
Scripting environment
CRM Creatio
10.0
Flokzu Cloud BPM
API for custom integration
CRM Creatio
9.9
Flokzu Cloud BPM

Security

CRM Creatio
9.2
Flokzu Cloud BPM
Single sign-on capability
CRM Creatio
9.3
Flokzu Cloud BPM
Role-based user permissions
CRM Creatio
9.2
Flokzu Cloud BPM

Social CRM

CRM Creatio
9.6
Flokzu Cloud BPM
Social data
CRM Creatio
9.4
Flokzu Cloud BPM
Social engagement
CRM Creatio
9.9
Flokzu Cloud BPM

Integrations with 3rd-party Software

CRM Creatio
8.4
Flokzu Cloud BPM
Marketing automation
CRM Creatio
8.4
Flokzu Cloud BPM

Platform

CRM Creatio
9.2
Flokzu Cloud BPM
Mobile access
CRM Creatio
9.2
Flokzu Cloud BPM

Reporting & Analytics

CRM Creatio
Flokzu Cloud BPM
9.6
Dashboards
CRM Creatio
Flokzu Cloud BPM
9.6
Standard reports
CRM Creatio
Flokzu Cloud BPM
9.5
Custom reports
CRM Creatio
Flokzu Cloud BPM
9.6

Process Engine

CRM Creatio
Flokzu Cloud BPM
9.2
Process designer
CRM Creatio
Flokzu Cloud BPM
9.6
Process simulation
CRM Creatio
Flokzu Cloud BPM
8.6
Business rules engine
CRM Creatio
Flokzu Cloud BPM
8.9
SOA support
CRM Creatio
Flokzu Cloud BPM
9.3
Process player
CRM Creatio
Flokzu Cloud BPM
8.2
Support for modeling languages
CRM Creatio
Flokzu Cloud BPM
9.8
Form builder
CRM Creatio
Flokzu Cloud BPM
9.6
Model execution
CRM Creatio
Flokzu Cloud BPM
9.5

Collaboration

CRM Creatio
Flokzu Cloud BPM
9.8
Social collaboration tools
CRM Creatio
Flokzu Cloud BPM
9.8

Content Management Capabilties

CRM Creatio
Flokzu Cloud BPM
9.5
Content management
CRM Creatio
Flokzu Cloud BPM
9.5

Pros

CRM Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Flokzu Cloud BPM

  • Easy of use, for a geographically distributed team.
  • Agility. We can model, deploy and adjust (modify) business process by ourselves, in minutes.
  • Flexibility, to add new processes (what we do all the time).
  • Great support from the Flokzu team, every-time we needed it.
Virginia González | TrustRadius Reviewer

Cons

CRM Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Flokzu Cloud BPM

  • We don't have major issues with Flokzu.
Hector Arritorena | TrustRadius Reviewer

Usability

CRM Creatio

CRM Creatio 6.8
Based on 2 answers
Once integration was set and complete the ability to train and use is very straightforward.
Anonymous | TrustRadius Reviewer

Flokzu Cloud BPM

Flokzu Cloud BPM 8.6
Based on 2 answers
Flokzu is very easy to use without having any knowledge of programming
Asadullah Rahimi | TrustRadius Reviewer

Support Rating

CRM Creatio

CRM Creatio 7.7
Based on 2 answers
The Business Analyst Team has been wonderful in advising on the best solutions for additional integrations and customizations. I couldn't be happier with their support.
Anonymous | TrustRadius Reviewer

Flokzu Cloud BPM

Flokzu Cloud BPM 9.7
Based on 3 answers
Nice people both on chat and e-mail, always willing to help us.
Federico Mateos Buckstein | TrustRadius Reviewer

Alternatives Considered

CRM Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Flokzu Cloud BPM

Lazaro Heredia Manso | TrustRadius Reviewer

Return on Investment

CRM Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Flokzu Cloud BPM

  • It really helped to coordinate our distributed sales team.
  • Flokzu also helped to streamline administrative tasks, like invoicing and payment tracking from other countries.
Virginia González | TrustRadius Reviewer

Screenshots

Pricing Details

CRM Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

CRM Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
  1. per user/per month
Additional Pricing Details

Flokzu Cloud BPM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Flokzu Cloud BPM Editions & Modules

Edition
Starter$50.001
Standard$15.002
Premium$21.003
  1. Unlimited Users - 50 Process instances per month - 1 Gb storage - 1 Public Form - 5 Databases - 1 Custom Report
  2. Per User - 1,000 Process instances per month - 10 Gb storage - 5 Public Forms - Unlimited Databases - 10 Custom Reports
  3. Per User - Unlimited Process instances - Unlimited storage - Unlimited Public Forms - Unlimited Databases - Unlimited Custom Reports
Additional Pricing Details
We offer Special pricing for educational institutions & nonprofit organizations. To apply, please get in touch with us. We also work with large organizations and offer a volume discount for teams of 50+ people. Contact us for a quote.

Rating Summary

Likelihood to Recommend

CRM Creatio
9.5
Flokzu Cloud BPM
9.6

Usability

CRM Creatio
6.8
Flokzu Cloud BPM
8.6

Support Rating

CRM Creatio
7.7
Flokzu Cloud BPM
9.7

Add comparison