Creatio vs. Kintone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creatio
Score 9.1 out of 10
N/A
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
$25
per month per user
Kintone
Score 8.7 out of 10
N/A
Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997. Boasting users among the largest F500 companies, Kintone's no-code platform with granular governance aims…
$24
per month per user
Pricing
CreatioKintone
Editions & Modules
Growth
$25
per month per user
Growth + CRM (Marketing/Sales/Service)
$40
per month per user
Enterprise
$55
per month per user
Enterprise
$55
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Unlimited
$85
per month per user
Unlimited
$85
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Professional Subscription
$24
per month per user
Offerings
Pricing Offerings
CreatioKintone
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAll subscriptions have a minimum 5 users requirement. We also offer Nonprofit Subscription (only applies to 501(c)3 orgs), GOV subscription and EDU subscription at $15/month/user. For Enterprise accounts, please contact us directly for custom pricing.
More Pricing Information
Community Pulse
CreatioKintone
Considered Both Products
Creatio

No answer on this topic

Kintone
Chose Kintone
A lot of the tools in this area are very well built and great to use. Realistically - Kintone is not the "prettiest" but it is one of the most clean and straightforward tools to use. You also get the benefit of a straightforward operational cost. Full use of the system - and …
Top Pros
Top Cons
Features
CreatioKintone
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Creatio
8.9
35 Ratings
3% above category average
Kintone
9.2
43 Ratings
4% above category average
Visual Modeling9.032 Ratings00 Ratings
Drag-and-drop Interfaces9.434 Ratings00 Ratings
Platform Security8.633 Ratings9.234 Ratings
Platform User Management8.635 Ratings9.340 Ratings
Reusability8.633 Ratings9.238 Ratings
Platform Scalability9.034 Ratings9.340 Ratings
Best Alternatives
CreatioKintone
Small Businesses
Jotform
Jotform
Score 8.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.8 out of 10
Quixy
Quixy
Score 9.8 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CreatioKintone
Likelihood to Recommend
9.4
(57 ratings)
8.9
(48 ratings)
Likelihood to Renew
9.6
(4 ratings)
8.3
(5 ratings)
Usability
9.0
(38 ratings)
7.8
(5 ratings)
Availability
9.1
(1 ratings)
10.0
(1 ratings)
Performance
7.3
(1 ratings)
9.0
(1 ratings)
Support Rating
9.7
(38 ratings)
9.0
(46 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.6
(2 ratings)
6.8
(4 ratings)
Configurability
9.1
(1 ratings)
9.4
(42 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
1.0
(1 ratings)
Ease of integration
9.1
(1 ratings)
5.0
(1 ratings)
Product Scalability
8.2
(1 ratings)
7.0
(1 ratings)
Professional Services
-
(0 ratings)
3.0
(1 ratings)
Vendor post-sale
9.1
(1 ratings)
8.0
(1 ratings)
Vendor pre-sale
9.1
(1 ratings)
2.0
(1 ratings)
User Testimonials
CreatioKintone
Likelihood to Recommend
Creatio
Changing CRMs can be a very daunting proposition. Creatio's Support and Customer Success teams have been nothing short of fantastic as we recently navigated this change. The regular check-ins helped ensure we had the tools we needed to be successful. I do not have any programming background or experience. Creatio's low-code design has allowed me to implement the majority of changes very easily without additional third-party consultants. Some of the resource documents have not been updated to current versions of the software and/or would benefit from 'How to' videos for the novice user/administrator.
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Kintone
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
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Pros
Creatio
  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
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Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
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Cons
Creatio
  • More rapid availability of updated documentation as they move forward into the Quantum release and beyond
  • Better out of the box support for SAS and Service Companies in general
  • Would like to see some no-code options for fine tuning CSS on Freedom UI pages
Read full review
Kintone
  • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
  • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
  • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
  • I think there is more potential to make more customized data graphs.
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Likelihood to Renew
Creatio
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
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Kintone
I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
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Usability
Creatio
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
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Kintone
Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
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Reliability and Availability
Creatio
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
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Kintone
Never had an issue with this.
Read full review
Performance
Creatio
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
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Kintone
No issues.
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Support Rating
Creatio
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
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Kintone
I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
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Online Training
Creatio
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
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Kintone
No answers on this topic
Implementation Rating
Creatio
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
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Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
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Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Contract Terms and Pricing Model
Creatio
No answers on this topic
Kintone
Should be multiple pricing packages.
Read full review
Scalability
Creatio
I can see the promise of how it can be customized to other aspects of our business.
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Kintone
I could see this work for all departments if implemented correctly.
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Professional Services
Creatio
No answers on this topic
Kintone
Needed improvement at the time.
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Return on Investment
Creatio
  • Communication between sales representatives, vendors, and customers helps improve sales.
  • Automating the sales process has allowed us to land more deals via opportunity management tools.
  • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
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Kintone
  • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
  • We are able to see our data much better now and have a spot that we can all look at the database on the go.
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ScreenShots

Creatio Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Kintone Screenshots

Screenshot of View apps from portalScreenshot of 4 ways to build an appScreenshot of Mobile accessScreenshot of Drag and drop interfaceScreenshot of Business app views