Creatio vs. Korero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creatio
Score 9.1 out of 10
N/A
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
$25
per month per user
Korero
Score 8.9 out of 10
Small Businesses (1-50 employees)
Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience. Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android…
$10
per user
Pricing
CreatioKorero
Editions & Modules
Growth
$25
per month per user
Growth + CRM (Marketing/Sales/Service)
$40
per month per user
Enterprise
$55
per month per user
Enterprise
$55
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Unlimited
$85
per month per user
Unlimited
$85
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Basic
$10.00
per user
Professional
$22.00
per user
Offerings
Pricing Offerings
CreatioKorero
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.
More Pricing Information
Features
CreatioKorero
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Creatio
8.9
35 Ratings
3% above category average
Korero
-
Ratings
Visual Modeling9.032 Ratings00 Ratings
Drag-and-drop Interfaces9.434 Ratings00 Ratings
Platform Security8.633 Ratings00 Ratings
Platform User Management8.635 Ratings00 Ratings
Reusability8.633 Ratings00 Ratings
Platform Scalability9.034 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Creatio
-
Ratings
Korero
8.2
3 Ratings
7% above category average
Customer data management / contact management00 Ratings8.23 Ratings
Workflow management00 Ratings8.13 Ratings
Opportunity management00 Ratings8.43 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.11 Ratings
Quote & order management00 Ratings7.13 Ratings
Channel / partner relationship management00 Ratings8.21 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Creatio
-
Ratings
Korero
7.5
3 Ratings
0% above category average
Case management00 Ratings8.13 Ratings
Help desk management00 Ratings6.93 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Creatio
-
Ratings
Korero
7.8
3 Ratings
3% above category average
Lead management00 Ratings7.93 Ratings
Email marketing00 Ratings7.72 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Creatio
-
Ratings
Korero
8.3
3 Ratings
9% above category average
Task management00 Ratings8.63 Ratings
Billing and invoicing management00 Ratings8.13 Ratings
Reporting00 Ratings8.12 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Creatio
-
Ratings
Korero
8.5
3 Ratings
11% above category average
Pipeline visualization00 Ratings8.53 Ratings
Customization
Comparison of Customization features of Product A and Product B
Creatio
-
Ratings
Korero
8.1
3 Ratings
7% above category average
Custom fields00 Ratings7.43 Ratings
Scripting environment00 Ratings8.62 Ratings
API for custom integration00 Ratings8.21 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Creatio
-
Ratings
Korero
6.4
1 Ratings
12% below category average
Social data00 Ratings6.41 Ratings
Platform
Comparison of Platform features of Product A and Product B
Creatio
-
Ratings
Korero
8.1
3 Ratings
8% above category average
Mobile access00 Ratings8.13 Ratings
Security
Comparison of Security features of Product A and Product B
Creatio
-
Ratings
Korero
8.5
3 Ratings
2% above category average
Role-based user permissions00 Ratings8.53 Ratings
Best Alternatives
CreatioKorero
Small Businesses
OutSystems
OutSystems
Score 8.9 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.8 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CreatioKorero
Likelihood to Recommend
9.4
(57 ratings)
8.8
(3 ratings)
Likelihood to Renew
9.6
(4 ratings)
-
(0 ratings)
Usability
9.0
(38 ratings)
8.5
(3 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
9.7
(38 ratings)
7.9
(3 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.6
(2 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CreatioKorero
Likelihood to Recommend
Creatio
Changing CRMs can be a very daunting proposition. Creatio's Support and Customer Success teams have been nothing short of fantastic as we recently navigated this change. The regular check-ins helped ensure we had the tools we needed to be successful. I do not have any programming background or experience. Creatio's low-code design has allowed me to implement the majority of changes very easily without additional third-party consultants. Some of the resource documents have not been updated to current versions of the software and/or would benefit from 'How to' videos for the novice user/administrator.
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Innoverenit
Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion. It is also a great platform for those who are looking for ATS and CRM together at an affordable price. For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
Read full review
Pros
Creatio
  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
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Innoverenit
  • User friendly
  • Great support
  • Very affordable
  • Simple to use
Read full review
Cons
Creatio
  • More rapid availability of updated documentation as they move forward into the Quantum release and beyond
  • Better out of the box support for SAS and Service Companies in general
  • Would like to see some no-code options for fine tuning CSS on Freedom UI pages
Read full review
Innoverenit
  • UI and UX
  • They provide good support but it can be improved
Read full review
Likelihood to Renew
Creatio
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
Read full review
Innoverenit
No answers on this topic
Usability
Creatio
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
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Innoverenit
I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements. It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
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Reliability and Availability
Creatio
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
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Innoverenit
No answers on this topic
Performance
Creatio
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
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Innoverenit
No answers on this topic
Support Rating
Creatio
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
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Innoverenit
The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
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Online Training
Creatio
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
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Innoverenit
No answers on this topic
Implementation Rating
Creatio
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
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Innoverenit
No answers on this topic
Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
Read full review
Innoverenit
Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
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Scalability
Creatio
I can see the promise of how it can be customized to other aspects of our business.
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Innoverenit
No answers on this topic
Return on Investment
Creatio
  • Communication between sales representatives, vendors, and customers helps improve sales.
  • Automating the sales process has allowed us to land more deals via opportunity management tools.
  • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
Read full review
Innoverenit
  • Increased sales' achievements by considerable number
Read full review
ScreenShots

Creatio Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Korero Screenshots

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle,  ensures task governance  to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distribution