What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
27 Ratings

CRM Creatio

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

CRM Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

CRM Creatio
9.6
Norada Solve360
7.8
Customer data management / contact management
CRM Creatio
9.9
Norada Solve360
9.0
Workflow management
CRM Creatio
9.9
Norada Solve360
7.0
Territory management
CRM Creatio
9.0
Norada Solve360
8.0
Opportunity management
CRM Creatio
9.9
Norada Solve360
6.0
Integration with email client (e.g., Outlook or Gmail)
CRM Creatio
9.6
Norada Solve360
8.0
Contract management
CRM Creatio
9.5
Norada Solve360
9.0
Quote & order management
CRM Creatio
10.0
Norada Solve360
5.0
Interaction tracking
CRM Creatio
9.4
Norada Solve360
10.0
Channel / partner relationship management
CRM Creatio
9.6
Norada Solve360
8.0

Customer Service & Support

CRM Creatio
9.1
Norada Solve360
8.7
Case management
CRM Creatio
9.7
Norada Solve360
7.0
Call center management
CRM Creatio
8.5
Norada Solve360
10.0
Help desk management
CRM Creatio
9.1
Norada Solve360
9.0

Marketing Automation

CRM Creatio
9.8
Norada Solve360
6.0
Lead management
CRM Creatio
9.9
Norada Solve360
7.0
Email marketing
CRM Creatio
9.8
Norada Solve360
5.0

CRM Project Management

CRM Creatio
9.2
Norada Solve360
7.5
Task management
CRM Creatio
9.8
Norada Solve360
8.0
Billing and invoicing management
CRM Creatio
8.2
Norada Solve360
7.0
Reporting
CRM Creatio
9.8
Norada Solve360

CRM Reporting & Analytics

CRM Creatio
9.7
Norada Solve360
9.0
Forecasting
CRM Creatio
9.6
Norada Solve360
9.0
Pipeline visualization
CRM Creatio
9.6
Norada Solve360
10.0
Customizable reports
CRM Creatio
9.8
Norada Solve360
8.0

Customization

CRM Creatio
9.9
Norada Solve360
9.5
Custom fields
CRM Creatio
9.9
Norada Solve360
10.0
Custom objects
CRM Creatio
9.9
Norada Solve360
10.0
Scripting environment
CRM Creatio
10.0
Norada Solve360
8.0
API for custom integration
CRM Creatio
9.9
Norada Solve360
10.0

Security

CRM Creatio
9.2
Norada Solve360
10.0
Single sign-on capability
CRM Creatio
9.2
Norada Solve360
10.0
Role-based user permissions
CRM Creatio
9.2
Norada Solve360
10.0

Social CRM

CRM Creatio
9.6
Norada Solve360
8.0
Social data
CRM Creatio
9.4
Norada Solve360
8.0
Social engagement
CRM Creatio
9.9
Norada Solve360
8.0

Integrations with 3rd-party Software

CRM Creatio
8.4
Norada Solve360
Marketing automation
CRM Creatio
8.4
Norada Solve360

Platform

CRM Creatio
9.1
Norada Solve360
Mobile access
CRM Creatio
9.1
Norada Solve360

Pros

CRM Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Cons

CRM Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Usability

CRM Creatio

CRM Creatio 6.8
Based on 2 answers
Once integration was set and complete the ability to train and use is very straightforward.
Anonymous | TrustRadius Reviewer

Norada Solve360

No score
No answers yet
No answers on this topic

Support Rating

CRM Creatio

CRM Creatio 7.7
Based on 2 answers
The Business Analyst Team has been wonderful in advising on the best solutions for additional integrations and customizations. I couldn't be happier with their support.
Anonymous | TrustRadius Reviewer

Norada Solve360

Norada Solve360 9.0
Based on 1 answer
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Alternatives Considered

CRM Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Norada Solve360

No answers on this topic

Return on Investment

CRM Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Screenshots

Pricing Details

CRM Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

CRM Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
  1. per user/per month
Additional Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Norada Solve360 Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

CRM Creatio
9.5
Norada Solve360
7.0

Usability

CRM Creatio
6.8
Norada Solve360

Support Rating

CRM Creatio
7.7
Norada Solve360
9.0

Add comparison