What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
27 Ratings
80 Ratings

CRM Creatio

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100
80 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.5 out of 100

Likelihood to Recommend

CRM Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Sage 100cloud

For small and medium business in the distribution and light manufacturing space, Sage 100 is probably the best bang for your buck. As a very scaleable system, you can modify the system to meet the needs of a growing business without making gross changes to the core of the system
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

CRM Creatio
9.6
Sage 100cloud
Customer data management / contact management
CRM Creatio
9.9
Sage 100cloud
Workflow management
CRM Creatio
9.9
Sage 100cloud
Territory management
CRM Creatio
9.0
Sage 100cloud
Opportunity management
CRM Creatio
9.9
Sage 100cloud
Integration with email client (e.g., Outlook or Gmail)
CRM Creatio
9.6
Sage 100cloud
Contract management
CRM Creatio
9.5
Sage 100cloud
Quote & order management
CRM Creatio
10.0
Sage 100cloud
Interaction tracking
CRM Creatio
9.4
Sage 100cloud
Channel / partner relationship management
CRM Creatio
9.6
Sage 100cloud

Customer Service & Support

CRM Creatio
9.1
Sage 100cloud
Case management
CRM Creatio
9.7
Sage 100cloud
Call center management
CRM Creatio
8.5
Sage 100cloud
Help desk management
CRM Creatio
9.1
Sage 100cloud

Marketing Automation

CRM Creatio
9.9
Sage 100cloud
Lead management
CRM Creatio
9.9
Sage 100cloud
Email marketing
CRM Creatio
9.8
Sage 100cloud

CRM Project Management

CRM Creatio
9.3
Sage 100cloud
Task management
CRM Creatio
9.8
Sage 100cloud
Billing and invoicing management
CRM Creatio
8.2
Sage 100cloud
Reporting
CRM Creatio
9.8
Sage 100cloud

CRM Reporting & Analytics

CRM Creatio
9.7
Sage 100cloud
Forecasting
CRM Creatio
9.6
Sage 100cloud
Pipeline visualization
CRM Creatio
9.6
Sage 100cloud
Customizable reports
CRM Creatio
9.8
Sage 100cloud

Customization

CRM Creatio
9.9
Sage 100cloud
1.0
Custom fields
CRM Creatio
9.9
Sage 100cloud
Custom objects
CRM Creatio
9.9
Sage 100cloud
Scripting environment
CRM Creatio
10.0
Sage 100cloud
API for custom integration
CRM Creatio
9.9
Sage 100cloud
1.0
Plug-ins
CRM Creatio
Sage 100cloud
1.0

Security

CRM Creatio
9.2
Sage 100cloud
8.0
Single sign-on capability
CRM Creatio
9.3
Sage 100cloud
8.0
Role-based user permissions
CRM Creatio
9.2
Sage 100cloud
8.0

Social CRM

CRM Creatio
9.6
Sage 100cloud
Social data
CRM Creatio
9.4
Sage 100cloud
Social engagement
CRM Creatio
9.9
Sage 100cloud

Integrations with 3rd-party Software

CRM Creatio
8.4
Sage 100cloud
Marketing automation
CRM Creatio
8.4
Sage 100cloud

Platform

CRM Creatio
9.2
Sage 100cloud
Mobile access
CRM Creatio
9.2
Sage 100cloud

Payroll Management

CRM Creatio
Sage 100cloud
8.3
Pay calculation
CRM Creatio
Sage 100cloud
8.6
Benefit plan administration
CRM Creatio
Sage 100cloud
8.6
Direct deposit files
CRM Creatio
Sage 100cloud
8.0
Salary revision and increment management
CRM Creatio
Sage 100cloud
8.0
Reimbursement management
CRM Creatio
Sage 100cloud
8.6

Reporting & Analytics

CRM Creatio
Sage 100cloud
8.2
Dashboards
CRM Creatio
Sage 100cloud
8.6
Standard reports
CRM Creatio
Sage 100cloud
8.6
Custom reports
CRM Creatio
Sage 100cloud
7.4

General Ledger and Configurable Accounting

CRM Creatio
Sage 100cloud
7.4
Accounts payable
CRM Creatio
Sage 100cloud
8.1
Accounts receivable
CRM Creatio
Sage 100cloud
8.1
Global Financial Support
CRM Creatio
Sage 100cloud
6.4
Primary and Secondary Ledgers
CRM Creatio
Sage 100cloud
8.1
Intercompany Accounting
CRM Creatio
Sage 100cloud
6.4
Localizations
CRM Creatio
Sage 100cloud
7.0
Journals and Reconciliations
CRM Creatio
Sage 100cloud
8.1
Enterprise Accounting
CRM Creatio
Sage 100cloud
8.1
Configurable Accounting
CRM Creatio
Sage 100cloud
8.1
Centralized Rules Framework
CRM Creatio
Sage 100cloud
7.0
Standardized Processes
CRM Creatio
Sage 100cloud
8.1

Inventory Management

CRM Creatio
Sage 100cloud
7.5
Inventory tracking
CRM Creatio
Sage 100cloud
8.6
Automatic reordering
CRM Creatio
Sage 100cloud
6.4
Location management
CRM Creatio
Sage 100cloud
6.4
Manufacturing module
CRM Creatio
Sage 100cloud
8.6

Order Management

CRM Creatio
Sage 100cloud
8.2
Pricing
CRM Creatio
Sage 100cloud
8.6
Order entry
CRM Creatio
Sage 100cloud
8.6
Credit card processing
CRM Creatio
Sage 100cloud
8.6
Cost of goods sold
CRM Creatio
Sage 100cloud
8.6
Order Orchestration
CRM Creatio
Sage 100cloud
8.6
End-to-end order visibility
CRM Creatio
Sage 100cloud
6.4
Order exception Resolution
CRM Creatio
Sage 100cloud
8.6

Subledger and Financial Process

CRM Creatio
Sage 100cloud
8.0
Automated Invoice Processing
CRM Creatio
Sage 100cloud
8.1
Shared Services Payments
CRM Creatio
Sage 100cloud
8.1
Billings Management
CRM Creatio
Sage 100cloud
8.1
Customer Receipt Applications
CRM Creatio
Sage 100cloud
8.1
Customer Collections
CRM Creatio
Sage 100cloud
8.1
Revenue Recognition
CRM Creatio
Sage 100cloud
8.1
Cash Management
CRM Creatio
Sage 100cloud
8.1
Asset Management
CRM Creatio
Sage 100cloud
8.1
Travel & Expense Management
CRM Creatio
Sage 100cloud
8.1
Budgetary Control & Encumbrance Accounting
CRM Creatio
Sage 100cloud
8.1
Period Close
CRM Creatio
Sage 100cloud
9.4
Transactions Tax
CRM Creatio
Sage 100cloud
9.4
Subledger Reconciliations
CRM Creatio
Sage 100cloud
9.4
3rd Party Accounting Systems
CRM Creatio
Sage 100cloud
2.0

Project Financial Management

CRM Creatio
Sage 100cloud
7.4
Budgeting and Forecasting
CRM Creatio
Sage 100cloud
9.0
Project Costing
CRM Creatio
Sage 100cloud
9.0
Cost Capture
CRM Creatio
Sage 100cloud
8.1
Capital Project Management
CRM Creatio
Sage 100cloud
8.6
Customer Invoicing
CRM Creatio
Sage 100cloud
7.7
Customer Contract Compliance
CRM Creatio
Sage 100cloud
7.7
Project Revenue Recognition
CRM Creatio
Sage 100cloud
7.7
Project Financial Performance Analysis
CRM Creatio
Sage 100cloud
7.1
Project Financials Dashboard
CRM Creatio
Sage 100cloud
7.1
Real-time Financial Reporting
CRM Creatio
Sage 100cloud
5.6
Embedded Business Intelligence
CRM Creatio
Sage 100cloud
5.0
Project Planning Collaboration
CRM Creatio
Sage 100cloud
6.0

Project Execution Management

CRM Creatio
Sage 100cloud
5.0
Project Planning and Scheduling
CRM Creatio
Sage 100cloud
5.0
Project Manager Dashboard
CRM Creatio
Sage 100cloud
5.0
Resource Manager Dashboard
CRM Creatio
Sage 100cloud
5.0
Task Insight for Project Managers
CRM Creatio
Sage 100cloud
5.0
Project Manager Mobile Functionality
CRM Creatio
Sage 100cloud
5.0
Team Member Task Collaboration
CRM Creatio
Sage 100cloud
5.0
Team Member Mobile Functionality
CRM Creatio
Sage 100cloud
5.0
Project Candidate Search
CRM Creatio
Sage 100cloud
5.0
Project Candidate Comparison and Analysis
CRM Creatio
Sage 100cloud
5.0
Defineable Resource Pools
CRM Creatio
Sage 100cloud
5.0
Defineable Resource Pools
CRM Creatio
Sage 100cloud
5.0
Talent Profiles
CRM Creatio
Sage 100cloud
5.0
Real-Time Project Reporting
CRM Creatio
Sage 100cloud
5.0
Absence Management
CRM Creatio
Sage 100cloud
5.0
Product Lifecycle Management
CRM Creatio
Sage 100cloud
5.0

Grants Management

CRM Creatio
Sage 100cloud
7.0
Award Lifecycle Management
CRM Creatio
Sage 100cloud
7.0
Spending Control
CRM Creatio
Sage 100cloud
7.0
Indirect Cost Management
CRM Creatio
Sage 100cloud
7.0
Billing
CRM Creatio
Sage 100cloud
7.0

Procurement

CRM Creatio
Sage 100cloud
5.0
Sourcing Team Collaboration
CRM Creatio
Sage 100cloud
5.0
Sourcing Analysis
CRM Creatio
Sage 100cloud
5.0
Bids Analyzed and Compared
CRM Creatio
Sage 100cloud
5.0
Catalog Shopping E-Commerce for Employees
CRM Creatio
Sage 100cloud
5.0
Contract Authoring
CRM Creatio
Sage 100cloud
5.0
Contract Compliance Management
CRM Creatio
Sage 100cloud
5.0
Contract History
CRM Creatio
Sage 100cloud
5.0
Contract Renewal Automation
CRM Creatio
Sage 100cloud
5.0
Contract Repository
CRM Creatio
Sage 100cloud
5.0
Contract Standardization and Enforcement
CRM Creatio
Sage 100cloud
5.0
Electronic Signatures
CRM Creatio
Sage 100cloud
5.0
Invoice Automated Matching
CRM Creatio
Sage 100cloud
5.0
Purchasing Risk and Compliance Management
CRM Creatio
Sage 100cloud
5.0
Requisitions-to-Purchase Orders Integrated
CRM Creatio
Sage 100cloud
5.0
Spend Compliance Management
CRM Creatio
Sage 100cloud
5.0
Supplier Assessment
CRM Creatio
Sage 100cloud
5.0
Supplier Communication and Collaboration
CRM Creatio
Sage 100cloud
5.0
Supplier Management
CRM Creatio
Sage 100cloud
5.0
Supplier Portal
CRM Creatio
Sage 100cloud
5.0

Risk Management

CRM Creatio
Sage 100cloud
4.4
Risk Repository
CRM Creatio
Sage 100cloud
5.0
Control Management
CRM Creatio
Sage 100cloud
5.0
Control Mapping
CRM Creatio
Sage 100cloud
5.0
Control Efficiency Assessments
CRM Creatio
Sage 100cloud
5.0
Automated Control Assessments
CRM Creatio
Sage 100cloud
5.0
Assessment Capture
CRM Creatio
Sage 100cloud
4.0
Issue Detection
CRM Creatio
Sage 100cloud
3.0
Automatic Notification
CRM Creatio
Sage 100cloud
4.0
Remediation and Certification
CRM Creatio
Sage 100cloud
4.0

Logistics

CRM Creatio
Sage 100cloud
7.1
Transportation Planning and Optimization
CRM Creatio
Sage 100cloud
7.0
Transportation Sourcing Management
CRM Creatio
Sage 100cloud
7.0
Transportation Process Integration
CRM Creatio
Sage 100cloud
7.0
Transportation Execution Management
CRM Creatio
Sage 100cloud
7.0
Freight Payment Automation
CRM Creatio
Sage 100cloud
7.6
Trade Management
CRM Creatio
Sage 100cloud
7.0
Trade Regulatory Compliance Management
CRM Creatio
Sage 100cloud
7.0
Customs Entry Management
CRM Creatio
Sage 100cloud
7.0
Customs Document Management
CRM Creatio
Sage 100cloud
7.0
Customs Document Collaboration
CRM Creatio
Sage 100cloud
7.0
Fulfillment Management
CRM Creatio
Sage 100cloud
7.0
Inventory Visibility
CRM Creatio
Sage 100cloud
7.6
Warehouse Workforce Management
CRM Creatio
Sage 100cloud
7.6

Manufacturing

CRM Creatio
Sage 100cloud
8.2
Production Process Design
CRM Creatio
Sage 100cloud
8.4
Supply Chain Business Flows
CRM Creatio
Sage 100cloud
8.4
Production Management
CRM Creatio
Sage 100cloud
8.4
Contracted Manufacturing Management
CRM Creatio
Sage 100cloud
8.4
Configuration Management
CRM Creatio
Sage 100cloud
8.4
Work Definition
CRM Creatio
Sage 100cloud
7.9
Work Execution
CRM Creatio
Sage 100cloud
8.0
Advanced Fulfillment
CRM Creatio
Sage 100cloud
8.0
Manufacturing Costs
CRM Creatio
Sage 100cloud
8.0

Supply Chain

CRM Creatio
Sage 100cloud
7.8
Forecasting
CRM Creatio
Sage 100cloud
8.0
Inventory Planning
CRM Creatio
Sage 100cloud
8.0
Multi-tier Supply Chain Planning
CRM Creatio
Sage 100cloud
7.4
Performance Monitoring
CRM Creatio
Sage 100cloud
7.6

Product Lifecycle Management

CRM Creatio
Sage 100cloud
1.4
Ideation Management
CRM Creatio
Sage 100cloud
1.0
Requirements Management
CRM Creatio
Sage 100cloud
1.0
Proposal Management
CRM Creatio
Sage 100cloud
1.0
Innovation Portfolio Management
CRM Creatio
Sage 100cloud
1.0
Product Master Data Management
CRM Creatio
Sage 100cloud
2.0
Vendor Portal
CRM Creatio
Sage 100cloud
2.0
Project Portfolio Management
CRM Creatio
Sage 100cloud
2.0

Pros

CRM Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Sage 100cloud

  • Simple to implement and use. Operation very intuitive so new employees are quickly trained.
  • It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company.
  • Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support.
  • Scalable plenty of room to grow as the business grows without being bloated.
  • Pricing is very reasonable.
Therese Anthony | TrustRadius Reviewer

Cons

CRM Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Sage 100cloud

  • It's painfully slow even for mid-sized businesses like ours without millions of transactions.
  • It crashes very, very often and has numerous critical failures.
  • Unfortunately, it's a local program so that excludes it from being used remotely. You have to be on site for it to work.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CRM Creatio

No score
No answers yet
No answers on this topic

Sage 100cloud

Sage 100cloud 7.6
Based on 5 answers
I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
Anonymous | TrustRadius Reviewer

Usability

CRM Creatio

CRM Creatio 6.8
Based on 2 answers
Once integration was set and complete the ability to train and use is very straightforward.
Anonymous | TrustRadius Reviewer

Sage 100cloud

Sage 100cloud 8.2
Based on 4 answers
It is easy, flexible, user friendly and feature laden. Out of the box or easily customized to meet our "wish" list . Sage offers a variety of modules and bolt-ons, user defined fields etc., allowing us to conduct business "our way" without forcing us into a one-size- fits- none mold or having to purchase expensive and cumbersome programming modifications
Therese Anthony | TrustRadius Reviewer

Support Rating

CRM Creatio

CRM Creatio 7.7
Based on 2 answers
The Business Analyst Team has been wonderful in advising on the best solutions for additional integrations and customizations. I couldn't be happier with their support.
Anonymous | TrustRadius Reviewer

Sage 100cloud

Sage 100cloud 7.7
Based on 2 answers
Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.
Joseph Mancuso | TrustRadius Reviewer

Implementation Rating

CRM Creatio

No score
No answers yet
No answers on this topic

Sage 100cloud

Sage 100cloud 6.0
Based on 1 answer
We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CRM Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Sage 100cloud

I've reviewed Accpac, Syspro, SAP Business 1 and Platinum. Sage is far easier to use and setup than Syspro and SAP Business 1. Generally speaking, most accounting software does the same thing, at the end of the day, how easy is it to modify data inside the system and review to make sure that your system integrity is intact. I find that Sage 100 is excellent at these things.
Brett Witzel | TrustRadius Reviewer

Return on Investment

CRM Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Sage 100cloud

  • We have seen increased efficiencies for our team members processing orders and fulfillment as they are now integrated.
  • We have cut paper/printing/mail expenses by 500% of what we previously spent.
  • Our overall cash management has improved with the visibility from Bank Reconciliation and Financial Reporting.
Joshua Curlett | TrustRadius Reviewer

Screenshots

Pricing Details

CRM Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

CRM Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
  1. per user/per month
Additional Pricing Details

Sage 100cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sage 100cloud Editions & Modules

On-premise Edition
Sage 100 ERP Standard1
Sage 100 ERP Advanced1
Sage 100 ERP Premium1
  1. Per Seat per Month
SaaS Edition
Sage 100 ERP Online1
  1. Per User per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CRM Creatio
9.5
Sage 100cloud
6.4

Likelihood to Renew

CRM Creatio
Sage 100cloud
7.6

Usability

CRM Creatio
6.8
Sage 100cloud
8.2

Performance

CRM Creatio
Sage 100cloud
9.1

Support Rating

CRM Creatio
7.7
Sage 100cloud
7.7

Implementation Rating

CRM Creatio
Sage 100cloud
6.0

Add comparison