Creatio vs. servicePath CPQ+

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creatio
Score 9.1 out of 10
N/A
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
$25
per month per user
servicePath CPQ+
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
Who are servicePath?: Leading Configure Price Quote (CPQ) platform for technology vendors, Managed Services Providers, software companies, SI's and VARs. The vendor states their CPQ+ thrives with changing market dynamics, complex configuration & sales, resulting in enhanced quote velocity/governance and revenues. They present the solution as ideal for fast and growing markets, as well as highly acquisitive or PE-backed firms with a broad set of products and services that need to…
$75
USD/user/month*(billed annually)
Pricing
CreatioservicePath CPQ+
Editions & Modules
Growth
$25
per month per user
Growth + CRM (Marketing/Sales/Service)
$40
per month per user
Enterprise
$55
per month per user
Enterprise
$55
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Unlimited
$85
per month per user
Unlimited
$85
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
servicePath CPQ+ Professional Edition
$75
USD/user/month*(billed annually)
servicePath CPQ+ Enterprise Edition
$125
USD/user/month*(billed annually)
Offerings
Pricing Offerings
CreatioservicePath CPQ+
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing information for servicePath CPQ is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase servicePath CPQ must be conducted with the vendor.
More Pricing Information
Community Pulse
CreatioservicePath CPQ+
Top Pros
Top Cons
Features
CreatioservicePath CPQ+
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Creatio
8.9
35 Ratings
3% above category average
servicePath CPQ+
-
Ratings
Visual Modeling9.032 Ratings00 Ratings
Drag-and-drop Interfaces9.434 Ratings00 Ratings
Platform Security8.633 Ratings00 Ratings
Platform User Management8.635 Ratings00 Ratings
Reusability8.633 Ratings00 Ratings
Platform Scalability9.034 Ratings00 Ratings
CPQ
Comparison of CPQ features of Product A and Product B
Creatio
-
Ratings
servicePath CPQ+
8.2
1 Ratings
4% below category average
Quote sharing/sending00 Ratings7.31 Ratings
Product configuration00 Ratings9.11 Ratings
Configuration options00 Ratings9.11 Ratings
Pricing rules00 Ratings9.11 Ratings
Price adjustment00 Ratings9.11 Ratings
Purchase history and open contracts00 Ratings7.31 Ratings
Guided selling/Sales portal00 Ratings8.21 Ratings
CPQ reporting & analytics00 Ratings7.31 Ratings
CPQ-CRM integration00 Ratings9.11 Ratings
Attachments to quotes00 Ratings7.31 Ratings
Order capturing00 Ratings7.31 Ratings
Best Alternatives
CreatioservicePath CPQ+
Small Businesses
Jotform
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Score 8.7 out of 10
QuoteWerks
QuoteWerks
Score 9.1 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.8 out of 10
QuoteWerks
QuoteWerks
Score 9.1 out of 10
Enterprises
Quickbase
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Score 9.2 out of 10
SAP Sales Cloud
SAP Sales Cloud
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CreatioservicePath CPQ+
Likelihood to Recommend
9.4
(57 ratings)
9.1
(1 ratings)
Likelihood to Renew
9.6
(4 ratings)
9.1
(1 ratings)
Usability
9.0
(38 ratings)
8.2
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
9.7
(38 ratings)
9.1
(1 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.6
(2 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CreatioservicePath CPQ+
Likelihood to Recommend
Creatio
Changing CRMs can be a very daunting proposition. Creatio's Support and Customer Success teams have been nothing short of fantastic as we recently navigated this change. The regular check-ins helped ensure we had the tools we needed to be successful. I do not have any programming background or experience. Creatio's low-code design has allowed me to implement the majority of changes very easily without additional third-party consultants. Some of the resource documents have not been updated to current versions of the software and/or would benefit from 'How to' videos for the novice user/administrator.
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servicePath
Very well suited to technology and technology service provider businesses. Very much best in its class for those focused on more than just vendor product resale.
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Pros
Creatio
  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
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servicePath
  • Complex configured products and guided selling.
  • Ease of use and setup.
  • Simplification of the complex.
  • Integrations that enable technology companies to sell effectively.
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Cons
Creatio
  • More rapid availability of updated documentation as they move forward into the Quantum release and beyond
  • Better out of the box support for SAS and Service Companies in general
  • Would like to see some no-code options for fine tuning CSS on Freedom UI pages
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servicePath
  • Seamless e-signature for order processing and records closure.
  • Support for evergreen contracts.
  • Offer for SME businesses.
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Likelihood to Renew
Creatio
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
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servicePath
Quality solution built for our needs.
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Usability
Creatio
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
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servicePath
Very good usability just needs more documentation for new features.
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Reliability and Availability
Creatio
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
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servicePath
No answers on this topic
Performance
Creatio
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
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servicePath
No answers on this topic
Support Rating
Creatio
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
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servicePath
A quality team who know their product and the industry they operate in.
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Online Training
Creatio
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
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servicePath
No answers on this topic
Implementation Rating
Creatio
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
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servicePath
No answers on this topic
Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
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servicePath
ServicePath stood out from the rest due to: a) Product management including cost modeling, through CPQ, and client lifecycle management capability. b) Easy of use and simplification of complex scenarios. c) Easy to use, very capable, no code configured, and guided products.
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Scalability
Creatio
I can see the promise of how it can be customized to other aspects of our business.
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servicePath
No answers on this topic
Return on Investment
Creatio
  • Communication between sales representatives, vendors, and customers helps improve sales.
  • Automating the sales process has allowed us to land more deals via opportunity management tools.
  • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
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servicePath
  • Positive impact on ROI: previous spreadsheet system was at a dead end.
  • Enabled new starters to be more productive early on.
  • Opened up the solution to improved commercial client lifecycle management.
  • Reduced errors and omissions.
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ScreenShots

Creatio Screenshots

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servicePath CPQ+ Screenshots

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