What users are saying about
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27 Ratings

CRM Creatio

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27 Ratings
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Score 9.4 out of 100
9 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

CRM Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Technolutions Slate

Overall, [Technolutions] Slate has been an incredible CRM for our institution. It was easy to learn, and it does its job well. The ability for students to log back into a portal and see their application digitally has saved our staff a lot of time and effort. Previously, we had a web based application that didn't allow for applicants to be actively engaged in their application files and [Technolutions] Slate solved a real problem for us. It's affordable, intuitive and effective.
Ashley Watson | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

CRM Creatio
9.6
Technolutions Slate
8.5
Customer data management / contact management
CRM Creatio
9.9
Technolutions Slate
8.8
Workflow management
CRM Creatio
9.9
Technolutions Slate
7.7
Territory management
CRM Creatio
9.0
Technolutions Slate
9.9
Opportunity management
CRM Creatio
9.9
Technolutions Slate
5.3
Integration with email client (e.g., Outlook or Gmail)
CRM Creatio
9.6
Technolutions Slate
8.4
Contract management
CRM Creatio
9.5
Technolutions Slate
10.0
Quote & order management
CRM Creatio
10.0
Technolutions Slate
Interaction tracking
CRM Creatio
9.4
Technolutions Slate
9.9
Channel / partner relationship management
CRM Creatio
9.6
Technolutions Slate
7.7

Customer Service & Support

CRM Creatio
9.1
Technolutions Slate
7.2
Case management
CRM Creatio
9.7
Technolutions Slate
6.7
Call center management
CRM Creatio
8.5
Technolutions Slate
7.4
Help desk management
CRM Creatio
9.1
Technolutions Slate
7.4

Marketing Automation

CRM Creatio
9.9
Technolutions Slate
8.7
Lead management
CRM Creatio
9.9
Technolutions Slate
9.1
Email marketing
CRM Creatio
9.8
Technolutions Slate
8.4

CRM Project Management

CRM Creatio
9.3
Technolutions Slate
7.4
Task management
CRM Creatio
9.8
Technolutions Slate
8.7
Billing and invoicing management
CRM Creatio
8.2
Technolutions Slate
6.0
Reporting
CRM Creatio
9.8
Technolutions Slate
7.3

CRM Reporting & Analytics

CRM Creatio
9.7
Technolutions Slate
9.1
Forecasting
CRM Creatio
9.6
Technolutions Slate
8.7
Pipeline visualization
CRM Creatio
9.6
Technolutions Slate
9.3
Customizable reports
CRM Creatio
9.8
Technolutions Slate
9.3

Customization

CRM Creatio
9.9
Technolutions Slate
7.4
Custom fields
CRM Creatio
9.9
Technolutions Slate
7.4
Custom objects
CRM Creatio
9.9
Technolutions Slate
8.0
Scripting environment
CRM Creatio
10.0
Technolutions Slate
7.4
API for custom integration
CRM Creatio
9.9
Technolutions Slate
7.0

Security

CRM Creatio
9.2
Technolutions Slate
8.4
Single sign-on capability
CRM Creatio
9.3
Technolutions Slate
7.4
Role-based user permissions
CRM Creatio
9.2
Technolutions Slate
9.4

Social CRM

CRM Creatio
9.6
Technolutions Slate
8.0
Social data
CRM Creatio
9.4
Technolutions Slate
7.9
Social engagement
CRM Creatio
9.9
Technolutions Slate
8.1

Integrations with 3rd-party Software

CRM Creatio
8.4
Technolutions Slate
8.6
Marketing automation
CRM Creatio
8.4
Technolutions Slate
8.1
Compensation management
CRM Creatio
Technolutions Slate
9.0

Platform

CRM Creatio
9.2
Technolutions Slate
8.6
Mobile access
CRM Creatio
9.2
Technolutions Slate
8.6

Pros

CRM Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Technolutions Slate

  • Being able to create a standard communications flow to/from applicants.
  • Very intuitive interface.
  • Query functions are fairly robust, but easy for end-users to use.
Michele Thibodeau | TrustRadius Reviewer

Cons

CRM Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Technolutions Slate

  • It could provide more ways to communicate, such as direct message or instant message if students are online.
  • It could insert tutorials within the app, so that if you don't understand something you could have easy access to help.
Anonymous | TrustRadius Reviewer

Usability

CRM Creatio

CRM Creatio 6.8
Based on 2 answers
Once integration was set and complete the ability to train and use is very straightforward.
Anonymous | TrustRadius Reviewer

Technolutions Slate

Technolutions Slate 10.0
Based on 1 answer
It's incredibly usable and easy to figure out. It's modern and does exactly what we need for it to do
Ashley Watson | TrustRadius Reviewer

Support Rating

CRM Creatio

CRM Creatio 7.7
Based on 2 answers
The Business Analyst Team has been wonderful in advising on the best solutions for additional integrations and customizations. I couldn't be happier with their support.
Anonymous | TrustRadius Reviewer

Technolutions Slate

Technolutions Slate 9.0
Based on 1 answer
While I do wish they had actual representatives that we able to come to you for trainings for implementation and new users, I understand that a big draw is the money that is saved by instead investing in knowledgebase, which is it's online tutorials for different functions of Slate.
Ashley Watson | TrustRadius Reviewer

Alternatives Considered

CRM Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Technolutions Slate

BLOWS THEM OUT OF THE WATER
Iliana Hernandez | TrustRadius Reviewer

Return on Investment

CRM Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Technolutions Slate

  • It improved communication tremendously
  • It saved some administrative processing issue
  • Down side is that it takes time to understand that outdated admin console
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CRM Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

CRM Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
  1. per user/per month
Additional Pricing Details

Technolutions Slate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Technolutions Slate Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

CRM Creatio
9.5
Technolutions Slate
8.7

Usability

CRM Creatio
6.8
Technolutions Slate
10.0

Support Rating

CRM Creatio
7.7
Technolutions Slate
9.0

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