What users are saying about
2 Ratings
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Score 7 out of 100
10 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

CrossKnowledge Learning Suite

CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
Swapnil Gyani | TrustRadius Reviewer

Docebo LMS

Docebo LMS is mostly used for educational institutions and also for small/medium-sized companies. For larger organizations, the robustness, reporting, and customer support areas are yet to be improvised. The automation of the course completion feature is not fully developed; hence, a lot of manual efforts are required. It is well-suitable for the organizations where they expect a lot of flexibility and customization.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

CrossKnowledge Learning Suite
5.5
Docebo LMS
8.7
Course authoring
CrossKnowledge Learning Suite
6.0
Docebo LMS
9.0
Course catalog or library
CrossKnowledge Learning Suite
8.0
Docebo LMS
9.0
Player/Portal
CrossKnowledge Learning Suite
5.0
Docebo LMS
8.0
Learning content
CrossKnowledge Learning Suite
10.0
Docebo LMS
9.0
Mobile friendly
CrossKnowledge Learning Suite
6.0
Docebo LMS
9.0
Progress tracking & certifications
CrossKnowledge Learning Suite
5.0
Docebo LMS
8.0
Assignments
CrossKnowledge Learning Suite
6.0
Docebo LMS
8.0
Compliance management
CrossKnowledge Learning Suite
3.0
Docebo LMS
9.0
Learning administration
CrossKnowledge Learning Suite
4.0
Docebo LMS
9.0
Learning reporting & analytics
CrossKnowledge Learning Suite
3.0
Docebo LMS
9.0
Social learning
CrossKnowledge Learning Suite
5.0
Docebo LMS
9.0

Pros

CrossKnowledge Learning Suite

  • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
  • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
  • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
Swapnil Gyani | TrustRadius Reviewer

Docebo LMS

  • I really liked the user training in Docebo. It shows how users can access different modules.
  • Training reports.
  • The cloud-based system allows you to connect from anywhere.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer

Cons

CrossKnowledge Learning Suite

  • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
  • It is immensely difficult to set up learning events and managing invitations to learners
  • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
Swapnil Gyani | TrustRadius Reviewer

Docebo LMS

  • The new certification module is not very robust. To me this is typical of many of their modules/apps you can integrate into the system. to say the least, they leave much to be desired (for example, I never could get eCommerce to work properly).
  • Support has been truly awful the last few weeks - not only am i not getting timely responses, but i am not getting helpful responses. Functionality I paid for does not work and support, when they respond, seem to be at a loss as to how to help me.
  • Easier to customize and a more consistent experience across the product.
  • In three years I do not believe they have implemented any of my feature requests. It is a shame because many of their new features seem to have a lot of potential, but after I get in and use.
  • It feels a bit like Docebo is "nickel and diming." Some of the paid apps seem to be functionality that should be included in the basic subscription (eCommerce, gamification, having an https domain, etc.).
Ryan Burke | TrustRadius Reviewer

Likelihood to Renew

CrossKnowledge Learning Suite

CrossKnowledge Learning Suite 8.0
Based on 1 answer
CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
Swapnil Gyani | TrustRadius Reviewer

Docebo LMS

No score
No answers yet
No answers on this topic

Support Rating

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Docebo LMS

Docebo LMS 8.3
Based on 3 answers
The cost of the product is comparatively less, and the return on investment is high. It offers a lot of flexibility in terms of features, customization, enhancements, etc. Since this is an evolving product, it brings up the latest features to the customers quickly. Customer support, product stability, and reporting are a few areas where they have to improve.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CrossKnowledge Learning Suite

Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
Swapnil Gyani | TrustRadius Reviewer

Docebo LMS

More features, easy to use/ friendly, better technical support, variety of native intergrations (app model).
Luciano Gardesani Marques | TrustRadius Reviewer

Return on Investment

CrossKnowledge Learning Suite

  • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
Swapnil Gyani | TrustRadius Reviewer

Docebo LMS

  • Reduces the cost of travel and major expenses when conducting online courses.
  • Reduces the cost of purchasing paper to print.
  • It helps you generate profits by selling courses and packages online.
jose lamas | TrustRadius Reviewer

Screenshots

CrossKnowledge Learning Suite

Pricing Details

CrossKnowledge Learning Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Docebo LMS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CrossKnowledge Learning Suite
7.0
Docebo LMS
8.0

Likelihood to Renew

CrossKnowledge Learning Suite
8.0
Docebo LMS

Support Rating

CrossKnowledge Learning Suite
Docebo LMS
8.3

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