What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

CrossKnowledge Learning Suite

CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
Swapnil Gyani | TrustRadius Reviewer

eFront

You must have an IT staff with knowledge of PHP in order to install and maintain the system. This is not a plug and play solution by any means. If you have that staff, this is the greatest thing since sliced bread. It's a very robust system. Once we solved initial bugs caused by our own errors during installation, the support desk requests have dropped to almost zero, with nearly 2,000 users online every day. That's a good, solid program.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

CrossKnowledge Learning Suite
5.5
eFront
Course authoring
CrossKnowledge Learning Suite
6.0
eFront
Course catalog or library
CrossKnowledge Learning Suite
8.0
eFront
Player/Portal
CrossKnowledge Learning Suite
5.0
eFront
Learning content
CrossKnowledge Learning Suite
10.0
eFront
Mobile friendly
CrossKnowledge Learning Suite
6.0
eFront
Progress tracking & certifications
CrossKnowledge Learning Suite
5.0
eFront
Assignments
CrossKnowledge Learning Suite
6.0
eFront
Compliance management
CrossKnowledge Learning Suite
3.0
eFront
Learning administration
CrossKnowledge Learning Suite
4.0
eFront
Learning reporting & analytics
CrossKnowledge Learning Suite
3.0
eFront
Social learning
CrossKnowledge Learning Suite
5.0
eFront

Pros

CrossKnowledge Learning Suite

  • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
  • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
  • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
Swapnil Gyani | TrustRadius Reviewer

eFront

  • The customer service is pretty good
  • Ability to create reports that pull key information from massive amounts of data
  • Ability to log tickets for issues
Anonymous | TrustRadius Reviewer

Cons

CrossKnowledge Learning Suite

  • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
  • It is immensely difficult to set up learning events and managing invitations to learners
  • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
Swapnil Gyani | TrustRadius Reviewer

eFront

  • The tool could use a simpler layout and become slightly more user friendly. Possibly have better guidelines as to where to find particular items or illustrate the flow of what needs to be completed first and so forth. Overall just a simpler layout would go a long way, seems a little clustered at the moment.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CrossKnowledge Learning Suite

CrossKnowledge Learning Suite 8.0
Based on 1 answer
CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
Swapnil Gyani | TrustRadius Reviewer

eFront

eFront 9.0
Based on 3 answers
Once you make the plunge and choose a platform, there is really no point in backing out. We could theoretically export all of our courses out of eFront and import them into a new system, but we like some of the strong points about eFront, particularly around security and ease of modification (for PHP programmers, anyway). I see no reason to switch - all of the Professors and Admins are comfortable with the system, and it is taking us light years ahead of the curve in terms of training.
Anonymous | TrustRadius Reviewer

Usability

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

eFront

eFront 8.0
Based on 1 answer
For most situations, it is extremely easy to learn and use. There are ergonomic issues that seem a bit tedious, but overall, we are seeing a very high success rate with new registrants. They are learning the material and earning their certificates at a rapid pace. This is a good program once it is properly installed by a knowledgeable systems architect.
Anonymous | TrustRadius Reviewer

Support Rating

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

eFront

eFront 6.0
Based on 1 answer
Two disadvantages: 1. Many staffers who respond don't know how to solve the problem using the User Interface - they want to work from the back end, to which I have no access.2. The support staff are in Europe and I am in California, so there is an overnight delay in getting a response.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CrossKnowledge Learning Suite

Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
Swapnil Gyani | TrustRadius Reviewer

eFront

Unfortunately I have not had the chance to try other products, however I would think eFront would stack up fairly well against competitors and it provides all the necessary tools to stay compliant and excel at having efficient KICs.
Anonymous | TrustRadius Reviewer

Return on Investment

CrossKnowledge Learning Suite

  • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
Swapnil Gyani | TrustRadius Reviewer

eFront

  • Faster, more accurate reconciliation
  • Increased employee efficiency
  • Ease of reporting
Anonymous | TrustRadius Reviewer

Screenshots

CrossKnowledge Learning Suite

Pricing Details

CrossKnowledge Learning Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

eFront

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CrossKnowledge Learning Suite
7.0
eFront
7.0

Likelihood to Renew

CrossKnowledge Learning Suite
8.0
eFront
9.0

Usability

CrossKnowledge Learning Suite
eFront
8.0

Support Rating

CrossKnowledge Learning Suite
eFront
6.0

Add comparison