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Top Rated
250 Ratings
2 Ratings
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Score 7 out of 100

SAP SuccessFactors

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Top Rated
250 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

    Learning Management

    5.5

    CrossKnowledge Learning Suite

    55%

    SAP SuccessFactors

    Feature Set Not Supported
    N/A
    CrossKnowledge Learning Suite ranks higher in 11/11 features

    Course authoring

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Course catalog or library

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Player/Portal

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Learning content

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Mobile friendly

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Progress tracking & certifications

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Assignments

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Compliance management

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Learning administration

    4.0
    40%
    1 Rating
    N/A
    0 Ratings

    Learning reporting & analytics

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Social learning

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Human Resource Management

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    7.8

    SAP SuccessFactors

    78%
    SAP SuccessFactors ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.0
    80%
    24 Ratings

    Employment history

    N/A
    0 Ratings
    8.0
    80%
    26 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    7.5
    75%
    26 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    6.6
    66%
    25 Ratings

    Organizational charting

    N/A
    0 Ratings
    7.9
    79%
    29 Ratings

    Organization and location management

    N/A
    0 Ratings
    7.8
    78%
    21 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    8.9
    89%
    12 Ratings

    Payroll Management

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    8.2

    SAP SuccessFactors

    82%
    SAP SuccessFactors ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    8.1
    81%
    15 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    7.8
    78%
    11 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.2
    82%
    6 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    8.4
    84%
    16 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.7
    77%
    15 Ratings

    Reimbursement management

    N/A
    0 Ratings
    9.1
    91%
    12 Ratings

    Leave and Attendance Management

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    7.5

    SAP SuccessFactors

    75%
    SAP SuccessFactors ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.5
    75%
    18 Ratings

    Balance details

    N/A
    0 Ratings
    7.4
    74%
    17 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    7.8
    78%
    14 Ratings

    Employee Self Service

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    7.9

    SAP SuccessFactors

    79%
    SAP SuccessFactors ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    7.4
    74%
    21 Ratings

    Update personal information

    N/A
    0 Ratings
    8.1
    81%
    25 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.9
    79%
    16 Ratings

    Employee recognition

    N/A
    0 Ratings
    8.4
    84%
    17 Ratings

    View job history

    N/A
    0 Ratings
    7.9
    79%
    24 Ratings

    Asset Management

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    8.4

    SAP SuccessFactors

    84%
    SAP SuccessFactors ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    8.4
    84%
    3 Ratings

    HR Reporting

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    6.9

    SAP SuccessFactors

    69%
    SAP SuccessFactors ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    6.5
    65%
    23 Ratings

    Pre-built reports

    N/A
    0 Ratings
    6.7
    67%
    22 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    7.5
    75%
    20 Ratings

    Onboarding

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    8.2

    SAP SuccessFactors

    82%
    SAP SuccessFactors ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    7.9
    79%
    25 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    7.8
    78%
    27 Ratings

    Performance and Goals

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    8.5

    SAP SuccessFactors

    85%
    SAP SuccessFactors ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    8.1
    81%
    37 Ratings

    Individual goal setting

    N/A
    0 Ratings
    8.5
    85%
    42 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    8.3
    83%
    36 Ratings

    Performance tracking

    N/A
    0 Ratings
    8.2
    82%
    40 Ratings

    Performance Management

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    8.1

    SAP SuccessFactors

    81%
    SAP SuccessFactors ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    7.9
    79%
    42 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    8.2
    82%
    33 Ratings

    Review status tracking

    N/A
    0 Ratings
    8.3
    83%
    42 Ratings

    Review reminders

    N/A
    0 Ratings
    8.0
    80%
    41 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    7.3
    73%
    33 Ratings

    Succession Planning

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    8.6

    SAP SuccessFactors

    86%
    SAP SuccessFactors ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    8.6
    86%
    26 Ratings

    Candidate ranking

    N/A
    0 Ratings
    8.5
    85%
    27 Ratings

    Candidate search

    N/A
    0 Ratings
    8.7
    87%
    25 Ratings

    Candidate development

    N/A
    0 Ratings
    8.7
    87%
    25 Ratings

    Recruiting / ATS

    CrossKnowledge Learning Suite

    Feature Set Not Supported
    N/A
    4.1

    SAP SuccessFactors

    41%
    SAP SuccessFactors ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.8
    78%
    21 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.5
    75%
    20 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    7.5
    75%
    15 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.5
    75%
    19 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.6
    76%
    18 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    7.6
    76%
    21 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    7.8
    78%
    23 Ratings

    Attribute Ratings

    • CrossKnowledge Learning Suite is rated higher in 1 area: Likelihood to Renew
    • SAP SuccessFactors is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    CrossKnowledge Learning Suite

    70%
    1 Rating
    7.6

    SAP SuccessFactors

    76%
    63 Ratings

    Likelihood to Renew

    8.0

    CrossKnowledge Learning Suite

    80%
    1 Rating
    2.7

    SAP SuccessFactors

    27%
    13 Ratings

    Usability

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    2.7

    SAP SuccessFactors

    27%
    3 Ratings

    Support Rating

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    6.2

    SAP SuccessFactors

    62%
    26 Ratings

    Online Training

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    8.0

    SAP SuccessFactors

    80%
    1 Rating

    Implementation Rating

    CrossKnowledge Learning Suite

    N/A
    0 Ratings
    3.6

    SAP SuccessFactors

    36%
    1 Rating

    Likelihood to Recommend

    CrossKnowledge Learning Suite

    CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
    Swapnil Gyani | TrustRadius Reviewer

    SAP SuccessFactors

    Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
    Anonymous | TrustRadius Reviewer

    Pros

    CrossKnowledge Learning Suite

    • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
    • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
    • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
    Swapnil Gyani | TrustRadius Reviewer

    SAP SuccessFactors

    • This software offers us the ability to raise questions during the appraisal cycle, as well as give us an overview of the various steps we follow during the appraisal process and also provides one-stop solutions for all my needs, such as applying for leave and checking salary slips.
    • The onboarding and hiring process was changed with this tool, and it also generated attendance reports and performance reports for employees.
    • There are a number of training courses available in the SAP Learning Hub that can help you improve the configuration. If you are familiar with them then you can easily fix it yourself first. Unless something needs to be modified in Provisioning.
    Anonymous | TrustRadius Reviewer

    Cons

    CrossKnowledge Learning Suite

    • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
    • It is immensely difficult to set up learning events and managing invitations to learners
    • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
    Swapnil Gyani | TrustRadius Reviewer

    SAP SuccessFactors

    • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
    • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
    • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
    Adam Kasten, PHR | TrustRadius Reviewer

    Pricing Details

    CrossKnowledge Learning Suite

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    SAP SuccessFactors

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    CrossKnowledge Learning Suite

    CrossKnowledge Learning Suite 8.0
    Based on 1 answer
    CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
    Swapnil Gyani | TrustRadius Reviewer

    SAP SuccessFactors

    SAP SuccessFactors 2.7
    Based on 13 answers
    Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
    Anonymous | TrustRadius Reviewer

    Usability

    CrossKnowledge Learning Suite

    No score
    No answers yet
    No answers on this topic

    SAP SuccessFactors

    SAP SuccessFactors 2.7
    Based on 3 answers
    For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.
    Anonymous | TrustRadius Reviewer

    Support Rating

    CrossKnowledge Learning Suite

    No score
    No answers yet
    No answers on this topic

    SAP SuccessFactors

    SAP SuccessFactors 6.2
    Based on 26 answers
    The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    CrossKnowledge Learning Suite

    No score
    No answers yet
    No answers on this topic

    SAP SuccessFactors

    SAP SuccessFactors 3.6
    Based on 1 answer
    We had to delay go live of EC due to bad councelling of our implementation partner.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    CrossKnowledge Learning Suite

    Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
    Swapnil Gyani | TrustRadius Reviewer

    SAP SuccessFactors

    As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    CrossKnowledge Learning Suite

    • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
    Swapnil Gyani | TrustRadius Reviewer

    SAP SuccessFactors

    • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
    • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
    • Consolidating performance to pay outputs reduced time in some manual audit processes.
    Tony Deblauwe | TrustRadius Reviewer

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