2 Ratings
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Score 7 out of 100
190 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

CrossKnowledge Learning Suite

CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
Swapnil Gyani | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

CrossKnowledge Learning Suite
5.5
SAP SuccessFactors
Course authoring
CrossKnowledge Learning Suite
6.0
SAP SuccessFactors
Course catalog or library
CrossKnowledge Learning Suite
8.0
SAP SuccessFactors
Player/Portal
CrossKnowledge Learning Suite
5.0
SAP SuccessFactors
Learning content
CrossKnowledge Learning Suite
10.0
SAP SuccessFactors
Mobile friendly
CrossKnowledge Learning Suite
6.0
SAP SuccessFactors
Progress tracking & certifications
CrossKnowledge Learning Suite
5.0
SAP SuccessFactors
Assignments
CrossKnowledge Learning Suite
6.0
SAP SuccessFactors
Compliance management
CrossKnowledge Learning Suite
3.0
SAP SuccessFactors
Learning administration
CrossKnowledge Learning Suite
4.0
SAP SuccessFactors
Learning reporting & analytics
CrossKnowledge Learning Suite
3.0
SAP SuccessFactors
Social learning
CrossKnowledge Learning Suite
5.0
SAP SuccessFactors

Human Resource Management

CrossKnowledge Learning Suite
SAP SuccessFactors
7.6
Employee demographic data
CrossKnowledge Learning Suite
SAP SuccessFactors
7.1
Employment history
CrossKnowledge Learning Suite
SAP SuccessFactors
7.8
Job profiles and administration
CrossKnowledge Learning Suite
SAP SuccessFactors
7.1
Workflow for transfers, promotions, pay raises, etc.
CrossKnowledge Learning Suite
SAP SuccessFactors
7.1
Organizational charting
CrossKnowledge Learning Suite
SAP SuccessFactors
8.3
Organization and location management
CrossKnowledge Learning Suite
SAP SuccessFactors
8.2
Compliance data (COBRA, OSHA, etc.)
CrossKnowledge Learning Suite
SAP SuccessFactors
7.5

Payroll Management

CrossKnowledge Learning Suite
SAP SuccessFactors
7.5
Pay calculation
CrossKnowledge Learning Suite
SAP SuccessFactors
8.3
Support for external payroll vendors
CrossKnowledge Learning Suite
SAP SuccessFactors
7.0
Benefit plan administration
CrossKnowledge Learning Suite
SAP SuccessFactors
7.9
Direct deposit files
CrossKnowledge Learning Suite
SAP SuccessFactors
7.5
Salary revision and increment management
CrossKnowledge Learning Suite
SAP SuccessFactors
8.0
Reimbursement management
CrossKnowledge Learning Suite
SAP SuccessFactors
6.7

Leave and Attendance Management

CrossKnowledge Learning Suite
SAP SuccessFactors
8.4
Approval workflow
CrossKnowledge Learning Suite
SAP SuccessFactors
8.9
Balance details
CrossKnowledge Learning Suite
SAP SuccessFactors
8.4
Annual carry-forward and encashment
CrossKnowledge Learning Suite
SAP SuccessFactors
8.0

Employee Self Service

CrossKnowledge Learning Suite
SAP SuccessFactors
8.0
View and generate pay and benefit information
CrossKnowledge Learning Suite
SAP SuccessFactors
8.0
Update personal information
CrossKnowledge Learning Suite
SAP SuccessFactors
8.1
View company policy documentation
CrossKnowledge Learning Suite
SAP SuccessFactors
7.7
Employee recognition
CrossKnowledge Learning Suite
SAP SuccessFactors
7.6
View job history
CrossKnowledge Learning Suite
SAP SuccessFactors
8.4

Asset Management

CrossKnowledge Learning Suite
SAP SuccessFactors
7.5
Tracking of all physical assets
CrossKnowledge Learning Suite
SAP SuccessFactors
7.5

HR Reporting

CrossKnowledge Learning Suite
SAP SuccessFactors
6.1
Report builder
CrossKnowledge Learning Suite
SAP SuccessFactors
6.3
Pre-built reports
CrossKnowledge Learning Suite
SAP SuccessFactors
5.9
Ability to combine HR data with external data
CrossKnowledge Learning Suite
SAP SuccessFactors
6.2

Onboarding

CrossKnowledge Learning Suite
SAP SuccessFactors
7.5
New hire portal
CrossKnowledge Learning Suite
SAP SuccessFactors
7.6
Manager tracking tools
CrossKnowledge Learning Suite
SAP SuccessFactors
6.9

Performance and Goals

CrossKnowledge Learning Suite
SAP SuccessFactors
7.8
Corporate goal setting
CrossKnowledge Learning Suite
SAP SuccessFactors
7.6
Individual goal setting
CrossKnowledge Learning Suite
SAP SuccessFactors
8.0
Line-of sight-visibility
CrossKnowledge Learning Suite
SAP SuccessFactors
7.7
Performance tracking
CrossKnowledge Learning Suite
SAP SuccessFactors
7.6

Performance Management

CrossKnowledge Learning Suite
SAP SuccessFactors
8.1
Performance plans
CrossKnowledge Learning Suite
SAP SuccessFactors
7.8
Performance improvement plans
CrossKnowledge Learning Suite
SAP SuccessFactors
7.6
Review status tracking
CrossKnowledge Learning Suite
SAP SuccessFactors
8.5
Review reminders
CrossKnowledge Learning Suite
SAP SuccessFactors
7.8
Multiple review frequency
CrossKnowledge Learning Suite
SAP SuccessFactors
8.4

Succession Planning

CrossKnowledge Learning Suite
SAP SuccessFactors
7.8
Create succession plans/pools
CrossKnowledge Learning Suite
SAP SuccessFactors
7.9
Candidate ranking
CrossKnowledge Learning Suite
SAP SuccessFactors
7.4
Candidate search
CrossKnowledge Learning Suite
SAP SuccessFactors
8.1
Candidate development
CrossKnowledge Learning Suite
SAP SuccessFactors
7.8

Recruiting / ATS

CrossKnowledge Learning Suite
SAP SuccessFactors
5.7
Job Requisition Management
CrossKnowledge Learning Suite
SAP SuccessFactors
6.9
Company Website Posting
CrossKnowledge Learning Suite
SAP SuccessFactors
7.2
Publish to Social Media
CrossKnowledge Learning Suite
SAP SuccessFactors
6.4
Job Search Site Posting
CrossKnowledge Learning Suite
SAP SuccessFactors
7.0
Duplicate Candidate Prevention
CrossKnowledge Learning Suite
SAP SuccessFactors
6.6
Applicant Tracking
CrossKnowledge Learning Suite
SAP SuccessFactors
7.1
Notifications and Alerts
CrossKnowledge Learning Suite
SAP SuccessFactors
7.2

Pros

CrossKnowledge Learning Suite

  • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
  • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
  • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
Swapnil Gyani | TrustRadius Reviewer

SAP SuccessFactors

  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
Anonymous | TrustRadius Reviewer

Cons

CrossKnowledge Learning Suite

  • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
  • It is immensely difficult to set up learning events and managing invitations to learners
  • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
Swapnil Gyani | TrustRadius Reviewer

SAP SuccessFactors

  • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
  • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
  • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Adam Kasten, PHR | TrustRadius Reviewer

Likelihood to Renew

CrossKnowledge Learning Suite

CrossKnowledge Learning Suite 8.0
Based on 1 answer
CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
Swapnil Gyani | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 7.0
Based on 12 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 2 answers
To develop all objectivity of researches.
Anton Smorodin | TrustRadius Reviewer

Support Rating

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

SAP SuccessFactors

SAP SuccessFactors 6.9
Based on 16 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CrossKnowledge Learning Suite

Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
Swapnil Gyani | TrustRadius Reviewer

SAP SuccessFactors

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
Anonymous | TrustRadius Reviewer

Return on Investment

CrossKnowledge Learning Suite

  • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
Swapnil Gyani | TrustRadius Reviewer

SAP SuccessFactors

  • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
  • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
  • Consolidating performance to pay outputs reduced time in some manual audit processes.
Tony Deblauwe | TrustRadius Reviewer

Pricing Details

CrossKnowledge Learning Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CrossKnowledge Learning Suite
7.0
SAP SuccessFactors
6.9

Likelihood to Renew

CrossKnowledge Learning Suite
8.0
SAP SuccessFactors
7.0

Usability

CrossKnowledge Learning Suite
SAP SuccessFactors
8.0

Support Rating

CrossKnowledge Learning Suite
SAP SuccessFactors
6.9

Online Training

CrossKnowledge Learning Suite
SAP SuccessFactors
8.0

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