What users are saying about
1 Ratings
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Score 8 out of 100
5 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Crossware Mail Signature

It works really well with Exchange Online/Office 365 environments with a very simple setup and ease of customization and easy to use and understand management panel. Not sure how well it works on on-premises deployments as I have not tested it in that scenario.
Anonymous | TrustRadius Reviewer

Sigstr

The lower the Sigstr package your company has, the less personalized you can be with your content. For example, since our company has the lowest package for sender-based campaigns, we are unable to do ABM targeting, gather relationship intelligence, and sync with other technology platforms such as HubSpot and Salesforce. With that said, the value you get out of Sigstr depends on how much you put into it (updating your campaigns frequently, testing what resonated with which audience and why)
Rachel Green | TrustRadius Reviewer

Pros

Crossware Mail Signature

  • E-mail signatures. Full customization and easy to deploy.
  • E-mail disclaimers. It allows us to set the disclaimers for the whole firm and apply them to all outgoing emails.
  • Policy-based control. It simplifies the management of the signatures and disclaimers.
Anonymous | TrustRadius Reviewer

Sigstr

  • Campaign analytics.
  • Integrations with HubSpot.
  • Automation of standardization.
Zach Garrett | TrustRadius Reviewer

Cons

Crossware Mail Signature

  • The signature editor could be more intuitive.
  • The rules and the way they are applied need to be simplified/streamlined.
  • A better way to test the signatures.
Anonymous | TrustRadius Reviewer

Sigstr

  • UX can be a little wonky
  • Not a ton of clicks generating from some campaigns
  • Turning off campaigns is annoying
Jesse Miller | TrustRadius Reviewer

Support Rating

Crossware Mail Signature

Crossware Mail Signature 9.0
Based on 1 answer
Fortunately, we haven't had to deal with support much, but every time we have, they were very responsive and were able to either fix our problem or explain the way it worked in a timely and polite manner. Not much else to say other than being in the same region is also a plus for support.
Anonymous | TrustRadius Reviewer

Sigstr

No score
No answers yet
No answers on this topic

Alternatives Considered

Crossware Mail Signature

While Crossware seems to have been designed with cloud services in mind. Exclaimer appears to be an on-prem solution that has been modified to work in the cloud so there are some things that don't work as they should and the maturity that Crossware exhibits are just not there. It's still a very good product but not as robust as Crossware when it comes to Exchange Online.
Anonymous | TrustRadius Reviewer

Sigstr

Drift has banners available in their email tool, furthermore, we are able to mimic a Sigstr banner in HubSpot when we build emails by placing the banner image with a link in the bottom of an email, it's just a more manual process. I can't recommend any other solution over Sigstr, they own what they do and don't try to reach in their product marketing and I respect their product for that.
Rachel Green | TrustRadius Reviewer

Return on Investment

Crossware Mail Signature

  • For the price, and compared to other alternatives, Crossware offered the more attractive package at a very reasonable price while meeting all our requirements.
Anonymous | TrustRadius Reviewer

Sigstr

  • Our sales cycle can be multiple years, so this investment for us was more about creating a better customer experience and driving synergies across the sales team. Our belief is that it will drive business value and more project opportunities.
Zach Garrett | TrustRadius Reviewer

Pricing Details

Crossware Mail Signature

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sigstr

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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