What users are saying about

Crowdbabble vs Sprinklr Modern Research

Crowdbabble
2 Ratings
Sprinklr Modern Research
12 Ratings

Crowdbabble

2 Ratings
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Score 6 out of 100

Based on 2 reviews and ratings

Sprinklr Modern Research

12 Ratings
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Score 7.2 out of 100

Based on 12 reviews and ratings

Likelihood to Recommend

Crowdbabble

You can evaluate and solve problems connected to clients' social accounts in real time. You are able to show not only the issue but why something is an issue in the first place. The benefit is that our clients are fully informed and aware of our transparency.

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Chandler Elmore | TrustRadius Reviewer
Chandler Elmore
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Sprinklr Modern Research

It's great for social listening and being able to monitor. Being able to dive into the audience's mind and find content that will work for them is positive. Sprinklr does lack on the Instagram side due to the Instagram API but that's about it. The other social platforms pull in great.

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Brittnee Miller | TrustRadius Reviewer
Brittnee Miller
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Pros

Crowdbabble

  • You are able to come up with engaging content that appeals to social followers. This helps increase the organic reach of our clients on their social channels.
  • Reports are really customizable, easy to share with clients.
  • Tremendous customer support. I had a skype call with the founder!

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Chandler Elmore | TrustRadius Reviewer
Chandler Elmore
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Sprinklr Modern Research

  • Easy to use - clear interface.
  • Reliable, fast.
  • Clear and easy to understand metrics.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Crowdbabble

  • Pinterest support is lacking, could be more robust.
  • Reports could offer more customization, sometimes elementary.

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Chandler Elmore | TrustRadius Reviewer
Chandler Elmore
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Sprinklr Modern Research

  • The reporting and analytics could stand to be more user-friendly. The Glossary of the different metrics in the system has many items that have no listed definition.
  • With multiple users sharing a dashboard, it isn't easy to see if a filter has been changed by another user, which could skew the data in a report.
  • Communicating with the Support team can be difficult when a help ticket is needed, as there is sometimes a barrier in communication -- not in language, but in regards to terminology and jargon.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Crowdbabble

No score
No answers yet
No answers on this topic

Sprinklr Modern Research

Sprinklr Modern Research 6.4
Based on 6 answers
I would say that Sprinklr has come a long way as I have worked on it at two different corporations. My latest venture has been amazing as the tool has vastly improved and it's easier to use. User experience is A+ and it's just friendly to use.

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Brittnee Miller | TrustRadius Reviewer
Brittnee Miller
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Alternatives Considered

Crowdbabble

Buzzsumo shows you the most shared links and key influencers for any topic or website. Crowdbabble is more about overall account health and reporting.

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Chandler Elmore | TrustRadius Reviewer
Chandler Elmore
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Sprinklr Modern Research

Very similar offerings, the decision was largely made on price and perceived levels of customer service on top, together with some testing of the UX.

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

Crowdbabble

  • It can be seen as redundant to the in-house reporting done by most of the social platforms.
  • Its enterprise costs more than some clients might be willing to cover.

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Chandler Elmore | TrustRadius Reviewer
Chandler Elmore
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Sprinklr Modern Research

  • The ease of use allows us to accomplish more with a faster turn-around time, without a significant increase in staff.

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Anonymous | TrustRadius Reviewer
Verified User
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Pricing Details

Crowdbabble

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
—

Sprinklr Modern Research

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

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