What users are saying about
1 Rating
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Score 2 out of 100
59 Ratings
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Score 9 out of 100

Feature Set Ratings

  • Zoho Cliq ranks higher in 1 feature set: Communication

Communication

7.0

Crowdbase (discontinued)

70%
7.8

Zoho Cliq

78%
Zoho Cliq ranks higher in 5/5 features

Chat

7.0
70%
1 Rating
10.0
100%
2 Ratings

Notifications

7.0
70%
1 Rating
10.0
100%
2 Ratings

Discussions

7.0
70%
1 Rating
10.0
100%
2 Ratings

Surveys

N/A
0 Ratings
5.0
50%
1 Rating

Internal knowledgebase

N/A
0 Ratings
4.0
40%
1 Rating

Project Management

Crowdbase (discontinued)

Feature Set Not Supported
N/A
8.6

Zoho Cliq

86%
Zoho Cliq ranks higher in 5/5 features

Task Management

N/A
0 Ratings
7.5
75%
2 Ratings

Scheduling

N/A
0 Ratings
7.0
70%
1 Rating

Workflow Automation

N/A
0 Ratings
9.0
90%
1 Rating

Mobile Access

N/A
0 Ratings
10.0
100%
2 Ratings

Search

N/A
0 Ratings
9.5
95%
2 Ratings

File Sharing & Management

Crowdbase (discontinued)

Feature Set Not Supported
N/A
9.5

Zoho Cliq

95%
Zoho Cliq ranks higher in 5/5 features

Video files

N/A
0 Ratings
9.5
95%
2 Ratings

Audio files

N/A
0 Ratings
9.5
95%
2 Ratings

Access control

N/A
0 Ratings
9.5
95%
2 Ratings

Advanced security features

N/A
0 Ratings
9.0
90%
2 Ratings

Device sync

N/A
0 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • Zoho Cliq is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

2.0

Crowdbase (discontinued)

20%
1 Rating
10.0

Zoho Cliq

100%
5 Ratings

Likelihood to Renew

Crowdbase (discontinued)

N/A
0 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Usability

Crowdbase (discontinued)

N/A
0 Ratings
10.0

Zoho Cliq

100%
1 Rating

Support Rating

Crowdbase (discontinued)

N/A
0 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Likelihood to Recommend

Discontinued Products

I wouldn't suggest Crowdbasefor smaller companies, even for bigger companies a more integrated solution would be desirable. It may suit companies that want their collaboration separate from project management and CRM, but at least for our organisation it seems to make more sense to have most of our work tools in one place
Read full review

Zoho Corporation

Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
Read full review

Pros

Discontinued Products

  • Collaboration
  • Interaction with staff
  • Great way to engage staff and support each other
Read full review

Zoho Corporation

  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
Read full review

Cons

Discontinued Products

  • It is very limited
  • Although it has an API it doesn't link to the services we use.
  • It isn't customisable like podio.
Read full review

Zoho Corporation

  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
Read full review

Pricing Details

Crowdbase (discontinued)

Starting Price

$100 per month

Editions & Modules

Crowdbase (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zoho Cliq

    Starting Price

    $0

    Editions & Modules

    Zoho Cliq editions and modules pricing
    EditionModules
    Free01
    Unlimited$3/user/month2

    Footnotes

    1. none
    2. up to 500 users

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

    Likelihood to Renew

    Discontinued Products

    No answers on this topic

    Zoho Corporation

    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
    Read full review

    Usability

    Discontinued Products

    No answers on this topic

    Zoho Corporation

    Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
    Read full review

    Support Rating

    Discontinued Products

    No answers on this topic

    Zoho Corporation

    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
    Read full review

    Alternatives Considered

    Discontinued Products

    Crowdbase's strength may lie in its ability to do just one main thing well, but for us this was a massive limitation. I know that it is not trying to be Podio and it is therefore unfair to compare the two but there are features that overlap. for us Podio was better suited.
    Read full review

    Zoho Corporation

    We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.
    Read full review

    Return on Investment

    Discontinued Products

    • Encourages communication
    • Easy to use
    • Before crowdbase we never though of collaborating this way
    Read full review

    Zoho Corporation

    • Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
    • Negative - Yet another comms channel to manage would like to have less. But see previous positive
    • Positive - Came as part of my Zoho One subscription so low cost
    • Has a wealth of options still to investigate as part of Cliq
    Read full review

    Screenshots

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