CrowdCompass vs. Eventzilla

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdCompass
Score 8.4 out of 10
N/A
CrowdCompass is an event management software system offered by Cvent.N/A
Eventzilla
Score 8.2 out of 10
Small Businesses (1-50 employees)
Eventzilla provides a free management and registration solution targeted for organizers of any size. This solution allows users to host free events at no charge. However, for paid events, there is a $1 flat fee per attendee. The solution can be used for conferences, fundraisers, classes, festivals, parties, concerts sporting events, networking events and more.N/A
Pricing
CrowdCompassEventzilla
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CrowdCompassEventzilla
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree forever to register and set up events Free forever for free events $1 flat fee per attendee for paid events No margin on credit card processing fees which are payable directly to the payment gateway.
More Pricing Information
User Ratings
CrowdCompassEventzilla
Likelihood to Recommend
8.0
(103 ratings)
8.0
(4 ratings)
Likelihood to Renew
7.0
(10 ratings)
-
(0 ratings)
Usability
7.4
(10 ratings)
7.0
(1 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(54 ratings)
5.9
(4 ratings)
Online Training
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(11 ratings)
-
(0 ratings)
Configurability
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CrowdCompassEventzilla
Likelihood to Recommend
Cvent
CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
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Eventzilla
If you are an organization who is hosting a ticketed event such as a concert, a block party, a 5k fun run, or anything that may require a pre event registration / ticket purchase, this product could potentially be very useful for you! My Fraternity used Eventzilla's product for our last four events including a concert, a 5k run, and 2 golfing tournaments! Using this tool, we were able to raise significantly more money than we had from previous events. Additionally, this product was exceptionally useful for the 5k because of the amount of information we needed to collect through the registration form prior to the event. Using the Eventzilla forms, we were able to discover participants' age, gender, t -shirt size, # of registrations, phone #, email, name, etc. and provide them each with an excellent, personalized experience.
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Pros
Cvent
  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
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Eventzilla
  • Managing registration and attendees.
  • Creating landing pages, registration pages and promoting them.
  • Automates waitlisting and approvals.
  • Live streaming and polling.
  • Internal in-built payment processor.
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Cons
Cvent
  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
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Eventzilla
  • Customization features for emails could be improved since most are automated reminders.
  • Sometimes too difficult to create a simple event with loads of choices available. Many times we simply want to create a normal event without much hassle.
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Likelihood to Renew
Cvent
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
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Eventzilla
No answers on this topic
Usability
Cvent
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
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Eventzilla
As, stated before, the only thing that I found to be difficult when using this software was pointing an existing domain to the Eventzilla Registration landing page. I followed all of the steps as illustrated and I continued to experience errors when trying to navigate via the domain. I could not get in contact with support and so we chose to use the extremely long Eventzilla domain. This was not a big deal, but it would have been nice to use our own domain that we purchased
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Reliability and Availability
Cvent
Have not had any issues with availability
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Eventzilla
No answers on this topic
Performance
Cvent
Have had no issues
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Eventzilla
No answers on this topic
Support Rating
Cvent
Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
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Eventzilla
Support is adequate, but sometimes has difficulty grasping all of the pieces of a question. Once, I asked for help with a relatively technical integration that we were using to track event effectiveness, and their answer left me wondering if they even understood that the feature I was asking about even existed in their system.
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Online Training
Cvent
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
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Eventzilla
No answers on this topic
Implementation Rating
Cvent
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
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Eventzilla
No answers on this topic
Alternatives Considered
Cvent
Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
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Eventzilla
Eventzilla is a budget-friendly tool and has a very dynamic pricing model. You only pay for the features you use.
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Scalability
Cvent
works great no matter what type of program or how many people attending
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Eventzilla
No answers on this topic
Return on Investment
Cvent
  • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
  • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
  • Positive - adoption rates have been so high we are looking into using the program for more and more events
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Eventzilla
  • We use it for internal events, so mostly our ownemployees join the events. These are usually fun events, so ROI is not expected.
  • Most of the times, we are simply organizing recreational events for our employees, so it boosts the morale of the participants to have a proper organized setup for the events they attend.
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