What users are saying about
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Top Rated
148 Ratings
6 Ratings

CrowdCompass

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Top Rated
148 Ratings
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Score 8.5 out of 100
6 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

CrowdCompass

It's a really easy platform to use. It integrates seamlessly with Cvent, so with a few clicks, your information is pushed through and ready to start previewing. It's a huge benefit for your attendees to have your whole conference schedule in the palm of their hand. You can easily make updates, unlike in the old printed guide where once it's printed, that's it. We have so many room changes or last-minute speaker adjustments to make, the app has been wonderful in making sure our attendees know where to go and when!
Anonymous | TrustRadius Reviewer

Regpack

RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
Arrienne Tyler | TrustRadius Reviewer

Pros

CrowdCompass

  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
Pamela O'Connor, CMP | TrustRadius Reviewer

Regpack

  • Provides e-signature
  • Provides terms and conditions.
  • Easily add multiple sessions with time, date and required paperwork.
Cheryl Holkan | TrustRadius Reviewer

Cons

CrowdCompass

  • Gamification Features - While popular with our users, limited ability to customize or alter the features and set-up.
  • Finding Session handouts can be difficult for attendees - would be helpful to have a central hub for their downloads.
  • No duplication of events means a lot of time repeating features of a build for repeat events.
Geoffrey Seiler | TrustRadius Reviewer

Regpack

  • Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us.
  • Payment Method - users can’t change their payment methods on their own.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CrowdCompass

CrowdCompass 7.1
Based on 10 answers
We are happy with the product and the seamless integration with other Cvent products we use.
Bouran Qaddumi | TrustRadius Reviewer

Regpack

No score
No answers yet
No answers on this topic

Usability

CrowdCompass

CrowdCompass 8.3
Based on 10 answers
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events.Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
Jessica LOPES | TrustRadius Reviewer

Regpack

Regpack 7.3
Based on 1 answer
It can be time consuming to start a new project, however it's nice that you can duplicate a project and edit from there. I think that while some of the setup takes a while, once it's running smoothly it's definitely worth the cost and time and will pay for itself quickly.
Cheryl Holkan | TrustRadius Reviewer

Support Rating

CrowdCompass

CrowdCompass 8.2
Based on 35 answers
We were happy with the customer support from the beginning, when we purchased the application, to after our conference when we were wrapping things up. We initially discussed a timeline to set up the application and were briefed on what we needed to accomplish monthly to meet our goal. When we had questions, customer support representatives were always quick to respond.
Anna Damewood | TrustRadius Reviewer

Regpack

Regpack 6.8
Based on 4 answers
There is no way to speak to a human representative, and that sucks. E-mail support is effective but takes 24 hours to respond. That can feel like a L O N G time when there is a problem that needs attention.
Millar, Judson | TrustRadius Reviewer

Implementation Rating

CrowdCompass

CrowdCompass 8.0
Based on 6 answers
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
Jennifer Wenger | TrustRadius Reviewer

Regpack

No score
No answers yet
No answers on this topic

Alternatives Considered

CrowdCompass

We started using CrowdCompass before there were a lot of alternatives and/or competitors to select from, however I believe our choice would be the same to this day. Not only is Crowd Compass such a great tool in its own right, but it also works hand in hand with Cvent which makes everything that much easier and more reliable.
Chelsea Benge | TrustRadius Reviewer

Regpack

Apart from the fact that RegOnline was discontinued, we have found that RegPack has met all of our needs and certainly exceeded our expectations in customer service. We were particularly pleased with the function that allows us to pre-set payment plans, and then basically forget. This means less human intervention, fewer errors, and happy clients.
Arrienne Tyler | TrustRadius Reviewer

Return on Investment

CrowdCompass

  • Increased attendee engagement via Live Polls and gamification.
  • Post-event reporting on Live Poll results
  • Fewer calls/emails to staff because everything they need for logistics is in the app: airport and transportation info, the conference schedule, their personalized schedule, interactive maps, etc.
  • Very easy and inexpensive to configure one's self. I have saved about $8K year over year by using CrowdCompass and configuring it myself.
Brenda J Ainsburg | TrustRadius Reviewer

Regpack

  • Time - the staff time has been cut down significantly.
Anonymous | TrustRadius Reviewer

Pricing Details

CrowdCompass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Regpack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$89*

* per admin

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