What users are saying about
Top Rated
24 Ratings
This review does not include a rating.
Top Rated
24 Ratings
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Score 9.2 out of 100
This review does not include a rating.

Attribute Ratings

    Likelihood to Recommend

    9.0

    Crownpeak DQM

    90%
    13 Ratings

    DubBot

    N/A
    0 Ratings

    Likelihood to Renew

    9.6

    Crownpeak DQM

    96%
    2 Ratings

    DubBot

    N/A
    0 Ratings

    Usability

    8.5

    Crownpeak DQM

    85%
    12 Ratings

    DubBot

    N/A
    0 Ratings

    Availability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    DubBot

    N/A
    0 Ratings

    Performance

    9.1

    Crownpeak DQM

    91%
    1 Rating

    DubBot

    N/A
    0 Ratings

    Support Rating

    8.8

    Crownpeak DQM

    88%
    12 Ratings

    DubBot

    N/A
    0 Ratings

    Online Training

    9.1

    Crownpeak DQM

    91%
    1 Rating

    DubBot

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Crownpeak DQM

    91%
    1 Rating

    DubBot

    N/A
    0 Ratings

    Configurability

    7.3

    Crownpeak DQM

    73%
    1 Rating

    DubBot

    N/A
    0 Ratings

    Product Scalability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    DubBot

    N/A
    0 Ratings

    Vendor post-sale

    9.1

    Crownpeak DQM

    91%
    1 Rating

    DubBot

    N/A
    0 Ratings

    Vendor pre-sale

    9.1

    Crownpeak DQM

    91%
    1 Rating

    DubBot

    N/A
    0 Ratings

    Likelihood to Recommend

    Crownpeak

    If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
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    DubBot

    No answers on this topic

    Pros

    Crownpeak

    • Ensures quality and consistency of content implementation across distributed teams and markets.
    • Quick and easy content updates across global digital ecosystems.
    • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
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    DubBot

    No answers on this topic

    Cons

    Crownpeak

    • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
    • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
    • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
    • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
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    DubBot

    No answers on this topic

    Pricing Details

    Crownpeak DQM

    Starting Price

    Editions & Modules

    Crownpeak DQM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      DubBot

      Starting Price

      Editions & Modules

      DubBot editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Crownpeak

        We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
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        DubBot

        No answers on this topic

        Usability

        Crownpeak

        I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
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        DubBot

        No answers on this topic

        Reliability and Availability

        Crownpeak

        Haven't had issues accessing the dashboard when needed.
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        DubBot

        No answers on this topic

        Performance

        Crownpeak

        No issues with speed and performance
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        DubBot

        No answers on this topic

        Support Rating

        Crownpeak

        Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
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        DubBot

        No answers on this topic

        Online Training

        Crownpeak

        Product is straight-forward but the training was helpful and beneficial
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        DubBot

        No answers on this topic

        Implementation Rating

        Crownpeak

        Ensure that you are ready with a solid process to address issues
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        DubBot

        No answers on this topic

        Alternatives Considered

        Crownpeak

        Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

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        DubBot

        No answers on this topic

        Scalability

        Crownpeak

        haven't had issues accessing when needed.
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        DubBot

        No answers on this topic

        Return on Investment

        Crownpeak

        • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
        • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
        • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
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        DubBot

        No answers on this topic

        Screenshots

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